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    Tap

Ratings On Other Platforms

Trustpilot
3.4 / 5
Corporate Values

Overview

Tap has a consumer rating of 1.9 stars from 5 reviews indicating that most customers are generally dissatisfied with their purchases. Tap ranks 45th among Money Transfer sites.

  • Service
    2
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
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How would you rate Tap?
Top Positive Review

“Payment issue”

Steela S.
10/9/21

Was very dry very very helpful fixed my issue immediately very quick to reply excellent costumer service

See positive reviews
Top Critical Review

“Scammers. Stay away. They will steal your money”

Donna G.
12/17/21

I have a billed a couple of times on tap payments. One transfer came to my bank account with no problems. When I cashed out the second time the money never reached my account, and they promised to return it to my wallet but even that never happened. This is a SCAM company. STAY AWAY!

See critical reviews

Reviews (5)

Rating

Timeframe

Other

steelas
1 review
0 helpful votes
October 9th, 2021

Was very dry very very helpful fixed my issue immediately very quick to reply excellent costumer service

Service
donnag680
2 reviews
0 helpful votes
December 17th, 2021

I have a billed a couple of times on tap payments. One transfer came to my bank account with no problems. When I cashed out the second time the money never reached my account, and they promised to return it to my wallet but even that never happened.

This is a SCAM company. STAY AWAY!

Tip for consumers:
Do not use this website they will steal your money

Products used:
Go Payments

Service
Value
Shipping
Returns
Quality
mahmoudt8
1 review
1 helpful vote
October 25th, 2020

I warn you from the tap. Company, they are thieves, a group of thieves, they will loot your money under the pretext that they will review your account, this situation will continue for months and may not return it to you at all, I am now in this situation, I contact with them daily, and they lie every day and tell me Someone will contact me, this situation lasted for months, then other months they say we will review your account, and they have no argument or reason! I warn you again that they are thieves who will steal your money!

saadh6
2 reviews
11 helpful votes
June 26th, 2020

Hello everyone,

I have an experience with tap. Company that I would like to share with you.
Tap. Company is a payment gateway processor just like Stripe.
I've worked with them for several months and got some payments settled from them.
After expanding my business and getting a lot of customers, revenue and number of orders started
To go up.
Some of the customers as normal initiated some disputes to their payments.
Because of that, Tap. Company placed a hold on my account and the whole money in it.
So far sounds pretty normal.
But what is not normal is that I have been contacting them in the last couple of months asking them to
Refund the customers and anyone who disputed their payment, for WHOLE TWO MONTHS I am asking them that!
They just keep replying with scripted chat over and over again telling me that they will do so and get back again.
Same replies for OVER TWO MONTHS! And nothing ever happened!
They're holding about $3K of my money that I think I will not be able to withdraw because they're BIG SCAM!

So, please guys stay away from them!

Thanks

khalide14
1 review
0 helpful votes
October 17th, 2020

They will hold your money for no reason forever & when you ask for payments they will say next week & so on

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