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TeeTurtle has a rating of 4.29 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. TeeTurtle ranks 95th among T Shirts sites.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
I ordered a purple glow in the dark reversible plushie on Black Friday for myself. I was partially hoping that it'd arrive by Christmas, but no show. I sent various emails back and forth between customer service and I've managed to get a full refund. It's been well over a month and, well, the package was supposed to arrive forever ago. At this point I've given up hope on waiting for it to arrive. Staff is friendly and helpful, so no complaints there. But I'm still immensely disappointed since the plushie looked so cute and I was very excited to receive it. Oh well.
I don't normally write reviews, but as I work in the customer service industry, I want to recognize and appreciate good customer service. There was a mistake on my recent order and I contacted support and within a day I had a response and a refund for extra charges. I really appreciated the quick response and friendly manner of their customer service person. I'm addicted to these shirts and my daughter is too! Love them! <3
Tip for consumers:
These shirts are soft and I really appreciate that they are true to size. Buying clothes online is always tricky for me because I'm a larger gal and a men's XL fits my "girls" without feeling like a sausage casing!
There is occasional free shipping and I also appreciate the constant updates I'd get: Order received, order shipped, order in transit, order delivered. It's good to be "in the know"!
Products used:
I love the t-shirts, but there are also cute reversible plushies and pins with the target audience of "nerd" culture
I've seen a lot of hate for this site, and I believe it's not earned. I got my shirt on time, and they gave me constant updates about the package. The support team was nice and responded quickly, and I'm super happy with the quality of my shirt. Can't wait for another one :)
Tip for consumers:
Be patient, it takes about 5-7 days in the US for it to ship, I've heard it's up to 10. It's worth the wait :)
Products used:
A shirt
Took advantage of their sale as I've been hesitant given the bad reviews... all I can say is the 2 shirts are great, they run fairly large FYI, and the plushie is well loved already.
I know sometimes it's just luck. But for me, they were fine, and items arrived within 1.5 weeks of order.
Tip for consumers:
Wait until there's a sale. Buying a T-shirt online for $25 is ridiculous IMHO. their overhead is low... and they are shipped in a bag. less anger when you pay less :)
Products used:
2 t-shirts and 1 plushie toy
I bought each shirt as a gift for someone. They surpassed my expectations. Everyone loved their shirts. The material is great quality and the designs are even better than i expected. 10 outta 10 would recommend
We love hearing feedback like this! We're so glad your loved ones enjoyed their gifts.
You can find the worst delivery system in TeeTurtle, not to say the worst customer service, writing you nice replies full of fancy meaningless words.
Definitively, I will never purchase anything again in this shop.
Not recommended.
Not only were there too many shirts to choose from, but the material and how easy it was to order felt great. You don't need much to make a site work and this site is perfect for its content and merch. I love it and will be ordering more again soon. I love them!
I love how these shirts fit, the colors are wonderful, and it's such high quality material.
They are great at getting my order to me in a timely manner and after numerous orders I have not had to return anything because I am that happy with the product.
Thank you for the kind review, Angelika! We're thrilled to hear you've loved all of your shirts.
I've ordered twice from TeeTurtle and i've been happy with both orders. Arrived in a timely manner and the quality is amazing! Definitely recommend buying from them
Thank you for the recommendation, Ashley!
I really love Tee Turtle. Whenever I have to speak with someone they are so friendly and helpful. And I love it when they have half price t-shirts!
I made a mistake on my order and they we able to fix it right away. They replied within 48 hours and went above and beyond to accommodate my needs.
I just love TeeTurtle so much! Apparently I have to put 50 characters, so here it is
Paid close to 20 dollars for expedited shipping. Tee turtles page said the product would arrive before Christmas. Now it is saying it wont arrive till after Christmas. Have contacted tee-turtle with my complaint. Am waiting on response from them. Will update this review based on response given from Tee turtle. My advice to anyone is dont order anything if you need it in a hurry. I ordered christmas gifts from at least a dozen companies this year. Tee turtle is the only company that didnt deliver.
I always buy my tees from TeeTurtle. I'm never disappointed.
Quality plushies and ok prices. I have had their shirts and have a ton of their plushies.
We're so glad to hear you like the plushies, they are definitely little cuties!
Awful. I ordered Oct. 22nd. I thought I'd get ahead of Christmas shopping, before Thanksgiving/Black Friday/Cyber Monday and the rush of December shipping, etc. It's now December 13th and my order is still 'unfullfilled'. One of the shirts I ordered went out of stock a month after I made the order. They refuse to refund the order. I have to wait for when they finally ship it, which will probably not be in time for Christmas in under 2 weeks, and then go ahead and do a return, and who knows how many more months that will be. I feel like I threw $60 straight into the toilet. I'll never order from this company again.
I bought several Tees and some enamel pins - the tees are GREAT, and size exactly as stated. The enamel pins were bigger than the website description said, but TeeTurtle does free returns, and customer service was excellent - so it didn't cost me anything to return those. Very happy with this site. The website still needs a bit of tweaking (your cart empties after a certain amount of time, even if you have an account) so I'm going to email them about this; customer service was so responsive to a previous suggestion that I do have high hopes htey'll fix this.
It's a cute site with cute products, for the cute side of geek. The quality is superb for the price. I highly recommend their site. Check them out. :D
DO NOT ORDER FROM HERE! If I could give 0 stars, I would. Seriously, order from redbubble or teepublic or anywhere else. This company is horrible. I ordered Christmas presents in the first week of November for my kids. Still have not received them so I contact the company and their bot email responds that one item is out of stock (something I was never told) and that the entire order will only ship once it's all complete. I have no option of cancelling the one item or of cancelling the whole thing. They are horrible to deal with, after multiple attempts I still can not get anyone to contact me. BEWARE BEWARE BEWARE!
My order still hasn't arrived after 45 days. CS says they understand my frustration but never apologized. I would recommend 6dollarshirts or shirt. Woot. Both ship quickly and at least apologize when their company screws up.
I ordered 8 shirts from them to wear for Halloween and paid around $25 for international shipping. After placing the order I received a message saying that if there was a mistake contact the quickly because they fulfill orders very fast. After about a week my order still had not shipped so I contacted them. The email I received said that many customers were confused and that it was a pre order. So I checked the sight and there was no mention of it being a preorder. They never updated their site to let customers know that it was a pre order despite knowing it was a problem. Then they finally shipped the order and apparently they are using turtles to deliver them. Despite paying more than double what other shirt companies charge they chose a company that is at least five times slower than the others. I say at least five times because I still have not received my order.
If you just have to have one their shirts order now and you might get it by Christmas.
The shirt is amazing and soft, their designs are beautiful, and the price isn't very high. The only bad experience I had is their shipping. Keep in mind I ordered during covid with USA post office issues, but it took 38 days to receive my shirt. If you're patient, this is a fine company to buy from and I plan to buy more in the future. My experience with them was great.
Tip for consumers:
If you're going to buy anything be prepared to wait. If you're patient you shouldn't have a problem with tee turtle. If you want something within a reasonable time you should go elsewhere.
Products used:
Out of all the things they offer, I only bought a shirt.
I ordered a purple glow in the dark reversible plushie on Black Friday for myself. I was partially hoping that it'd arrive by Christmas, but no show. I sent various emails back and forth between customer service and I've managed to get a full refund. It's been well over a month and, well, the package was supposed to arrive forever ago. At this point I've given up hope on waiting for it to arrive.
Staff is friendly and helpful, so no complaints there. But I'm still immensely disappointed since the plushie looked so cute and I was very excited to receive it. Oh well.
We're so sorry to hear your plushie never reached you! The shipping world is pretty chaotic these days so sadly some packages do go missing. We're glad to hear the team was helpful and were able to get you set up with a refund for the lost package.
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Our mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, TeeTurtle makes apparel, toys, and games, and features both in-house designs and licensed characters from Disney, Marvel, and Star Wars. We are also the original creator of the Reversible Octopus Plushies that have gone viral on TikTok! Ever heard of the game Unstable Unicorns? Well, that’s us too! It won the 2019 People’s Choice Award from the Toy of the Year Awards, and we are so proud and pleased with the joy it has brought to people.
We are a team of creators down to our core, and we let the values of curiosity, compassion, community, and integrity serve as our guiding principles. These values have helped us at every turn while collaborating with one another, pushing our creative limits, and building our brand. As an LGBTQ-owned company, we strive to be kind and inclusive to all of our customers.
https://www.teeturtle.com/site/about
Thank you for the kind review, Taylor! Online reviews can be so all over the place - we have 4+ stars on BBB and Trustpilot and have just "claimed" our Sitejabber page to give it some love - most of the reviews on here were quite old! We're glad you took a chance shopping with us and hope to see you back again soon <3