This website seems to be closed. Find similar businesses
  • Telefloral

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Telefloral has a rating of 2.73 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Telefloral ranks 252nd among Flower Delivery sites.

  • Service
    4
  • Value
    3
  • Shipping
    2
  • Returns
    1
  • Quality
    3
See all photos
How would you rate Telefloral?
Top Positive Review

“Always Fresh Flowers!”

Shirley M.
7/26/21

In my experience, Teleflora has always attended to the best service possible. The flowers chosen are fresh and beautiful! Delivery is over the top. Highly recommend.

Top Critical Review

“Horrible”

Karla C.
5/13/22

The flower arrangement that arrived look like a sad attempt of the flower arrangement picture. I upgraded and order the premium top arrangements, and what arrived was substandard,, amateur work. I trusted the order to represent my family at a funeral, and this company failed. Any one thinking of ordering online, don't waste your time. Telefloral has terrible quality.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user karlac288
1 review
0 helpful votes
May 13th, 2022

The flower arrangement that arrived look like a sad attempt of the flower arrangement picture. I upgraded and order the premium top arrangements, and what arrived was substandard,, amateur work. I trusted the order to represent my family at a funeral, and this company failed. Any one thinking of ordering online, don't waste your time.
Telefloral has terrible quality.

Products used:
Telefloral

Service
Value
Shipping
Returns
Quality
Thumbnail of user shirleym831
1 review
0 helpful votes
July 26th, 2021

In my experience, Teleflora has always attended to the best service possible. The flowers chosen are fresh and beautiful! Delivery is over the top. Highly recommend.

Thumbnail of user th193
2 reviews
1 helpful vote
December 14th, 2019

I paid for an extra large arrangement. The top of the line so to speak. What was delivered was a dollar store quality arrangement that my grandchildren could have made better. So my aunt ( whom the flowers were for) took them back to the florist who delivered them. With a picture of what order we placed. The florist added a couple more flowers and left it at that. Even with the added extra flowers, it was still very very poor quality. No where near what the photo showed. Will never use this service again and I expect a complete refund.

Thumbnail of user roxaned
3 reviews
0 helpful votes
July 9th, 2021

I haven't even seen the flowers yet and received an email that there was an issue with my delivery. I panicked wondering what could be wrong and went to telefloral website and they wanted me to do a review. This is it

Thumbnail of user pamp273
1 review
0 helpful votes
March 11th, 2021

Absolutely horrible customer service. Ordered one thing and something and what was delivered was significantly different. I could have bought it at Walmart for $20. After calling and asking for a refund, I recieved an apology and was not offered a refund or something else to be shipped. Will not use this company again! Tried to add pictures.

Thumbnail of user michelleg1080
1 review
0 helpful votes
March 13th, 2021

I ordered a premium bouquet for my sister's birthday 5 days in advance and the flowers were never delivered. I called twice at the end of the delivery day and telefloral told me that the flower shop was closed and that they had no other information. I asked if they could transfer the order to another florist and they said no.

Service
Thumbnail of user lanettes10
1 review
0 helpful votes
January 15th, 2021

This company waited until the day of expected delivery to tell me they won't be able to fulfill my order. They had 4 days to give previous notice and on top of that I have to wait 10 days to get my money back. Thanks for leaving me worse off!

Thumbnail of user johna2408
1 review
0 helpful votes
August 18th, 2020

I wanted to order a flower arrangement. The site had a wide assortment of arrangements at good prices.

Products used:
Flower arrangement

Thumbnail of user shalondab2
1 review
0 helpful votes
March 22nd, 2021

I didn't see them yet. But it was a easy process... Hope she gets them on her Birthday. Can't wait until she calls me

Thumbnail of user maryc2785
3 reviews
6 helpful votes
July 22nd, 2021

I've used them in the past with no problems. Today I had to start over four times online just to get the order through. Too frustrating. I can only hope they deliver my order on the correct day! Thinking my twice of repeating my service.

Tip for consumers:
Their website is impossible to use!

Products used:
Sent flowers

Service
Value
Quality
Thumbnail of user lisal2106
1 review
0 helpful votes
July 22nd, 2021

I am giving 5 stars but will go back and change that if I am told by the person I had the flowers delivered to that my instructions were not followed regarding the delivery. I specifically stated that person was to knock and then leave the arrangement. Do not continue to knock until the person comes to the door as the person is very sick and someone will be stopping by during the day they will find the arrangement if the person doesn't get it right away. I believe it will be beautiful if it is as the website states. The website was very easy to use. I was able to get a discount through my credit card. The transaction was smooth. Easy to navigate the website. Would recommend to a friend and use again in the future.

Products used:
next day floral delivery

Service
Value
Shipping
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Telefloral?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Telefloral?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business