• TenorShare

TenorShare

Overview

TenorShare has a rating of 4.17 stars from 1,232 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TenorShare most frequently mention customer service, whatsapp data, and icarefone transfer. TenorShare ranks 1st among Data Backup sites.

  • Service
    823
  • Value
    806
  • Shipping
    637
  • Returns
    687
  • Quality
    783

This company does not typically respond to reviews

Positive reviews (last 12 months): 91.4%
Positive
575
Neutral
2
Negative
52
198
See all photos

What reviewers want you to know

Positive highlights

  • GREAT CUSTOMER SERVICE AND GREAT SERVICE very happy with product and would recommend to use for iphone issues
  • This application good for screenlock removal and frp removal good customer support also very good..

Critical highlights

  • Don't waste your money if not work for you, there is NO REFUND POLICY AT ALL.
  • Again they refused to refund until I raised a complaint with my Credit Card provider.
How would you rate TenorShare?
Top Positive Review

“The best support team”

Michael D.
2/6/24

I will now be a loyal customer for life. Because I bought the the Android unlock toolkit and I must have forgotten that I've already put it on more than one of my computer's not realizing that I contacted support and I told him what the situation was and without having me pay more money they took care of the situation for me and allow me to put it on my new computer that saved me a bunch of money that's an awesome team

Top Critical Review

“False advertising!”

Eudes C.
1/13/24

They claim they solve a lot of problems, but after a lot of back and forth with the team, the software did nothing (my problem was the iPhone was stuck in the Apple logo). The support was claiming a hard problem, but no problem at all after I have recovered using ITunes (I lost my data). They won't refund the money. Therefore the money back guarantee is FALSE, and they DO NOT solve the issue they claim they can.

Reviews (1,232)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (213) customer support (55) support team (59) refund policy (23) android phone (21) credit card (13) recovery mode (14)
Thumbnail of user michaeld6028
1 review
1 helpful vote
February 6th, 2024
Verified purchase
• Updated review

I will now be a loyal customer for life. Because I bought the the Android unlock toolkit and I must have forgotten that I've already put it on more than one of my computer's not realizing that I contacted support and I told him what the situation was and without having me pay more money they took care of the situation for me and allow me to put it on my new computer that saved me a bunch of money that's an awesome team

Service
Value
Quality
Awesome Support Team
March 8th, 2023
Verified purchase
• Previous review

My PC crashed and had to get a new hard drive and I wasn't able to register again on my new drive. I got ahold of support and told them my situation and they gave me a new registration code even though I exceeded how many times I can register on the PC...( they got a customer for life)

Service
Value
Quality
Thumbnail of user heinemanluke
1 review
0 helpful votes
October 7th, 2023

I am really pleased with the tenorshare iAnygo application. I purchased the lifetime registration and find myself using the app on almost a daily basis to alter my phone's location. The multiple settings (single poin and multi-point selections) are particularly helpful, and the "cool-down" timer comes in handy a great deal as well when using the application to alter my setting for games like pokemon go. I recommend and show the app to friends who are also quickly impressed by its performance!

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Value
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Thumbnail of user janeaboujaoudemodel
1 review
2 helpful votes
October 7th, 2023

Omg I can't believe! First I thought it was a scam website, but after downloading and trying it, I rebooted and fixed my iphone ios through their service. It cost me 29$ instead of 41 $ since they had 30% for firt time user. I took monthly membership. I never thought it will really work! This is the best app ever it really saved my life! First i went to apple store they asked me to restore my iphone and throw it in the garbage! I was totally shocked and destroyed. But thanks to tenorshare ive got my life back.

Thumbnail of user irina.whitewolf
1 review
0 helpful votes
October 7th, 2023

ICareFone Transfer this is a great solution for transferring data from iPhone to Android. It saves a lot of important information: chats, media, documents that otherwise cannot be transferred to a device of another platform if you have Android and iPhone. If you are switching to another system, this is a really cool solution! I recommend everything!

Tip for consumers:
All cool!

Service
Value
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Thumbnail of user markkasparov2000mkss
1 review
0 helpful votes
October 7th, 2023

Very convenient and fast service that helps me solve my problems every day. In addition to the ideal work of the service, I am very pleased with the fast user support and assistance with any questions. Previously, I had to use 3 services in order to do my job, but now everything I need is in "one window". Thanks to the developers for a wonderful product.

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Thumbnail of user charlyperaciriac123
1 review
0 helpful votes
October 7th, 2023

When initially purchasing the application, i accidentally purchased the wrong version, the one used for Windows, however, I use an apple product. Upon reaching out to customer service, I had my issue resolved in a timely and professional manner that put me as the customer first. I truly appreciate their courtesy and efficiency in resolving any issues and ensuring smooth use of their application. I highly recommend their services!

Thumbnail of user tyc88
1 review
0 helpful votes
September 20th, 2023

Customer service was outstanding, and the software was exactly what I was looking for." "I was so pleased with the service I received, They went above and beyond!

Products used:
44

Service
Value
Shipping
Returns
Quality
Thumbnail of user ladywilliams0143
1 review
0 helpful votes
October 7th, 2023

Love the outstanding help with customer service support. They go abouve an beyond to help u when needed.

Products used:
Tenorshare ireboot

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Value
Shipping
Returns
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Thumbnail of user eudesc
1 review
1 helpful vote
January 13th, 2024

They claim they solve a lot of problems, but after a lot of back and forth with the team, the software did nothing (my problem was the iPhone was stuck in the Apple logo). The support was claiming a hard problem, but no problem at all after I have recovered using ITunes (I lost my data).

They won't refund the money. Therefore the money back guarantee is FALSE, and they DO NOT solve the issue they claim they can.

Tip for consumers:
False advertising!

Products used:
Reiboot

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacobmangiullo
1 review
0 helpful votes
October 7th, 2023

I bought Any I Go. This is a location spoofer. It worked perfectly and exactly as descripted. I even messed up by accidentally putting it on the wrong computer and after basically no time, I got an email back saying they fixed my problem, which they did in fact do. Great support team, great developers, 10/10 would buy again (I already have lol).

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Shipping
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Thumbnail of user jennifer_rugby_fan
1 review
0 helpful votes
October 7th, 2023

I couldn't get my phone out of recovery mode. I spent days trying and as I was researching solutions, I saw nothing but 5 star reviews. I am glad I went with the reviews. I took them less than a minute to get the phone out of recovery mode. All I had to do was put a cord into the phone hit a button twice and my phone was going again. I am thrilled along with all of the the other people who choose this company to trust in. Life savers. Thank you so much. The other features come in handy too and it's okay for beginners too who know nothing about phones.

Products used:
A lot

Service
Value
Shipping
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Thumbnail of user christinae395
1 review
0 helpful votes
November 22nd, 2022
Verified purchase

Great software. I purchased an Android phone from online.and it was in fact Locked. I was left with a paperweight. Then I found Tenorshare 4mekey for Android. Now I purchase Android phones that need repairs, then I use 4mekey to bypass the FRP. I'm so happy I found Tenorshare. I recommend it to everyone who inadvertently purchases an Android device that has a FRP enabled.

Products used:
4mekey for Android

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Value
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Thumbnail of user randyh376
1 review
40 helpful votes
December 30th, 2020
Verified purchase

Buyer Beware!
I give them 1 star only because they at least responded to a support request. However, if your product does not work as described, they will not provide a refund as they indicate on the ordering screen. They will instead send you a "response" from "Alice" offering a "wonderful" deal to get 30% back and let you get another software package. In general, be aware of these folks as they are clearly not honest.

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Thumbnail of user cesart961
1 review
1 helpful vote
October 7th, 2023

I am very pleased with how quickly the Support Team got back to me after I had accidentally grabbed the wrong product. Apart from the quick response they also helped me get the correct product at no extra cost and I greatly appreciate it. For that I will be giving them a 5star rating. Thank you so much for the help!

Products used:
I will end up using the Lifetime license product rather than the yearly subscription.

Service
Value
Shipping
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Thumbnail of user pauljcracknell
1 review
0 helpful votes
October 7th, 2023

I originally downloaded Tennorshare Reiboot in the hope that it would repair a couple of faults that had developed in my old iPhone after a software update.
At first I was frustrated because it appeared that the software was unusable without a minimum of a 1 month subscription. However, the company generously offered to send a 1 month registration code free of charge in exchange for a 5 star review. Now I consider that to be great customer service.

Products used:
iPhone repair software

Service
Value
Quality
Thumbnail of user syedj39
1 review
1 helpful vote
February 21st, 2024

I bought paid subscription and tried to transfer or merge my whatsapp data from android to iphone but it didn't work. Kept giving one problem or the other. Total waste of money and time

Products used:
Icarefone transfer by Tenorshare

Value
Returns
Quality
Thumbnail of user hizamuddinzainuddin
1 review
0 helpful votes
October 7th, 2023

At first i have doubts. Once got support from the team, im amazed. Good app and people. Recommended to other whose having issue with handheld devices

Thumbnail of user vpodanov
1 review
0 helpful votes
October 7th, 2023

Great product. Helped recover data.
The guys work really hard on their products.
Definitely give 5 stars!

Service
Thumbnail of user harveyd82
1 review
0 helpful votes
September 18th, 2023

Excellent software and company, I can totally recommend them. Also excellent after sales service! Thank you Tenorshare. PS. I managed to clear the locked to owner message but one major problem, when you turn the phone off it goes back to the same problem, so now looking for another solution!

Thumbnail of user stevep1812
1 review
0 helpful votes
September 18th, 2023
Verified purchase

You can restore and have all your files deleted for free with Apple software. TenorShare is a scam avoid this as it's a waste of money and time.

Service
Value
Shipping
Returns
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Thumbnail of user lucasf73
1 review
2 helpful votes
July 1st, 2021
Verified purchase

I was in need of a software to help me transition from Android to iOS, specially without any loss of data regarding WhatsApp, and their software was amazing: simple, elegant and with all the information needed given at the right time for any steps. It took a little while as I had lots of data to go through and I actually thought I had an issue, but then asked for their support and the response was fast and effective. Kinda wish they had chat support, but the e-mail, experience went great.

Tip for consumers:
it takes a little longer than expected after you finish the process for your app to work properly, I guess there's some indexing going on. Except that, which is not explicit during the migration, everything else is much clear, all explained in simple messages and walkthroughs while using the software.

Products used:
iCareFone for WhatsApp transfer

Service
Value
Quality
Thumbnail of user fainajesse1
1 review
0 helpful votes
October 7th, 2023

Quick service & very trustworthy. Worked with Mio, Tenorshare Support Team on a quick fix on my iPhone. They are very knowledgeable about potential issues before getting into it. I would trust them with any future repairs using my Windows laptop.

Products used:
ReiBoot

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Value
Shipping
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Thumbnail of user asonj509
1 review
0 helpful votes
October 7th, 2023

Very helpful software! A must have for families that have children! I recommend the lifetime subscription, everyone will need the use of this software at one point or another!

Thumbnail of user galaksivegaburcu
1 review
0 helpful votes
October 7th, 2023

I tried many similar apps but i was able to do this in the easiest and fastest way with TenorShare, also customer support takes care of all your questions with their fast and effective help. Thank you very much.

Products used:
Tenorshare 4DDiG

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Thumbnail of user tuolden
1 review
0 helpful votes
October 7th, 2023

This tool has saved me some money from going to iPhone repair shops with something I can do myself with a very easy-to-use graphical interface.

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Company Representative

Thumbnail of user angelh84
Angel H.
Typically does not respond to reviews

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