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The Native Translator has a rating of 4.39 stars from 53 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Native Translator most frequently mention quick turnaround. The Native Translator ranks 2nd among Translation sites.
Legal translation Swedish to English Very helpful customer support, excellent translation. We will for sure return.
I ordered 3 relatively simple English to German Translations on a Thursday, explained that I must receive them by next Tuesday. Agent replied that this would be done. Charge was originally 58 Euro (x3) per document, ended up being over 230 Euro plus 40 Euro PayPal fee. On Monday I requested tracking number and status update - the answer was simply documents will arrive as agreed. By Tuesday afternoon no documents were received. Email exchange back and forth for 2 days with agent (located in Switzerland) where my questions were never completely answered, some not at all, other replies were somewhat incoherent. The agent obviously has no communications skills. I asked several times to have a phone conversation to no avail. Finally he told me that they prefer e-mail because there are so many inquiries. As a result I was not able to keep my important meeting with the local municipal office which in turn will cost me extra expenses. Long story short, I had sent no less than 20 e-mails where a couple of phone calls could have been much more effective. It turned out the documents had been sent with regular mail on Monday with expected delivery on Tuesday but regular mail has no guarantee of one day delivery. When I asked for another set to be sent with express/courier on Wednesday (I offered to cover the expense) my request was ignored. When a promise is made to have important documents delivered within one day, regular mail is just not an acceptable option. I guess I bear part of the blame because I presumed it would be sent courier (given the high price). The document arrived on Thursday, 2 days later than promised, this agent needs some serious customer service training and I certainly will never use this company again. I am not going to mention the name of the agent but I hope with the information I have provided the company will be able to identify him and retrain in order to prevent other customers to have similar experiences.
Legal translation Swedish to English
Very helpful customer support, excellent translation.
We will for sure return.
Products used:
Legal translation
The service ticked all the boxes I can think of such as: Prompt, Courteous, Efficient, Accurate and totally Professional. Many thanks to Emma
Fast, reliable, professional and friendly. All you could need and want. Highly recommended if there is option 10 out of 10 we will definitely go with above.
I work on it it's very great app and smooth and one of the best quality is that it gives withdraw in payoneer
Excellent service in terms of quality of work, completion time and cost, very quick turnaround also professional, definitely recommend.
High quality on the translation into German, delivered on time and very fast and clear communication with the staff. Will use again for sure.
Products used:
certified translation
This company responded rapidly to my need for a set of rapid translations. The translator did the work competently and within the time frame set. Highly recommended!
Excellent service, delivered on time and a very speedy process. Many thanks to Emma and there team members.
Quick turnaround and reasonably priced. Excellent communication throughout. Recommended to our friends and family.
Efficient speedy service, good value for money, quick to respond, stick to deadlines, high quality results.
Very quick turn over on a document I needed a certified translation of Spanish to English. Clear and quality customer service. Will most definitely be using these services again in the future. Thank you.
I contacted Emma to have some documents translated into Spanish and not only the response was so quick but also they were very efficient and professional. The translated documents arrived to my address, signed and with the official stamp faster than expected.
Amazing customer service. Always fast translations. Would recommend it to anyone who wants translations of their documents.
Quick and efficient! Will definitely use their service again! Beyond my expectation! Great communication, fast delivery, accessible prices!
An excellent service. Communication very good and translation completed quicker than expected, Thank you!
I used The Native Translator for some translations needed in relation to a research project, the service has been absolutely great.
Quick and professional service. The translation was well presented and met the legal requirements for our German residency application perfectly. Would definitely recommend.
Great Experience using this company for the first time! Emma, was very helpful and understanding when explaining what I needed. Thank you! I definitely recommend this company.
Very professional and quick service. Clear communication, received next day. Recommended, thank you very much
Thank you from a very happy customer. We will for sure return, very good service, they delivered as agreed. Thank you so much!
Highly recommended
Ordered some documents in connection with a house purchase in France translated to English. Very happy with the result, clearly professional people accordning my lawyer the terminology 100% correct.
Products used:
Certified translation of a legal document
Quick turnaround and reasonably priced. Excellent communication throughout, I really recommend the service, as I got the needed documents within few hours.
We have used them regularly for over 6 months for both legal and financial translation and always an excellent result.
Products used:
Legal and financial translation
We urgently (Saturday evening) needed to have a legal contract translated to German as it had to be presented to our board first thing Monday morning.
We ordered online, deadline indicated Sunday evening, at 1600 the translation was ready. Terminology pefect! This is truely a great service!
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ISO17100 certified translation agency. We provide technical, legal, financial and medical specialist translation online.
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