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My confirmation email showed cost of the room only (without adding taxes, etc.) -- which was considerably less than I had paid moments earlier by credit card. Adding to my confusion was a graphically prominent box that said "Cancel reservation?" I almost did, but fortunately decided to call B-W first. Your representative understood the situation immediately and politely explained that taxes, etc., accounted for the difference. The higher amount I had just paid was, indeed, correct -- but I felt the graphics were confusing.
I was confused.
I found this website to be surprisingly simple and quick. I would use this reservation desk again. Having 3 kids, I love staying as Embassy Suite hotels because of the spacious rooms, 2 tvs and complimentary breakfast. It saves a family of 5 a few dollars to enjoy other things.
Booking a Disneyland trip for the family and Embassy Suites allows us to stay nearby with complimentary shuttle servieces.
Thanks for your review, Teresa. We are happy you had a good experience using our website.
This was a very easy way to find different activities to do while our stay in San Antonio.
Also great discounts!
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Thanks for your review, James. We apologize for any confusion. Thanks for your feedback.