• Horizon Outlet

Horizon Outlet

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Overview

Horizon Outlet has a rating of 1.87 stars from 89 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Horizon Outlet most frequently mention credit card, monthly fee, and online store problems. Horizon Outlet ranks 318th among General Apparel sites.

  • Service
    11
  • Value
    9
  • Shipping
    10
  • Returns
    9
  • Quality
    10
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I was upset that it was not a regular credit card but my mistake for not reading the "fine" print.
How would you rate Horizon Outlet?
Top Positive Review

“Love Horizon Outlet”

April P.
6/13/22

They gave me $750 worth of credit. I buy things and they come quick. I read all the fine print before jumping in. I knew what to expect. It's better than wish because you don't get your items you purchase. The items are cheap quality from wish. I say keep up the good work HORIZON OUTLET.

Top Critical Review

“These people are a scammer”

Chiquita D.
8/22/22

These people are scammers they take your money they send you fake shipping tracking numbers they tell a whole bunch of lies when all they really do is just scam you out your money you have to be white to receive your items because this black person here ain't never received nothing from them and they take money out my account every month and then say I owe it outstanding balance and I have never received anything from them they are scammers don't f*** with them

Reviews (89)

Rating

Timeframe

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Reviews that mention popular keywords

credit card (23)
Thumbnail of user valenciat22
1 review
0 helpful votes
December 4th, 2023

Horizon took all my information and charge me a dollar and then at the end of the application you told me you did not do business with Texas residents that's wrong

Thumbnail of user chiquitad4
1 review
4 helpful votes
August 22nd, 2022
Verified purchase

These people are scammers they take your money they send you fake shipping tracking numbers they tell a whole bunch of lies when all they really do is just scam you out your money you have to be white to receive your items because this black person here ain't never received nothing from them and they take money out my account every month and then say I owe it outstanding balance and I have never received anything from them they are scammers don't f*** with them

Tip for consumers:
They are scammers . Simple as that

Products used:
Nothing I didn't receive anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user damienc99
1 review
2 helpful votes
September 15th, 2022

It's only a issue if your cheap it's to help build credit n get things you need now other than that I don't understand the complaints about shipping and handling

Thumbnail of user ryani50
1 review
23 helpful votes
April 25th, 2020

I just don't understand why they even give you a card. You can't even use it for shipping and processing. They let you get all the way to the end of the order before they hit you with that fee. You get all excited about your new order then wham disappointment. This whole Horizon thing sucks!

Thumbnail of user chriss3761
1 review
4 helpful votes
May 3rd, 2022

I've used Horizon on and off for years now. Frankly, they aren't perfect but I've seen far worse.
I love outlets virtual and physical you never know what you might find.
The store offers frequent shipping discounts which is nice as that's all customers are charged down.
I've found signature products as well like American Eagle clothing and Nautica cologne.
The only issue is each delivery usually misses at least one item though they always give credit.
Yeah there is a monthly membership fee around 14.00 but they do start out with a 750.00 credit line. I enjoy their service well enough.

Tip for consumers:
Check daily as they are an outlet. I find new stuff all the time but quantity is limited.

Products used:
Shirts, Pants, Cologne, Hoodie.

Service
Value
Shipping
Returns
Quality
Thumbnail of user daveinej
1 review
14 helpful votes
January 3rd, 2019

They don't report to credit unless you send them a copy of your id and social. But didn't need to prove who I was to buy their crummy items, or open the account.
You can choose out of a slim variety but they choose color ect it's like a crappy mystery box when you receive it. They screw up my debit card every month by reversing the monthly fee and I can led the account but they keep hitting my card. Don't ever get this card it's crap.

Thumbnail of user aprilp342
1 review
1 helpful vote
June 13th, 2022

They gave me $750 worth of credit.
I buy things and they come quick.
I read all the fine print before jumping in.
I knew what to expect.
It's better than wish because you don't get your items you purchase. The items are cheap quality from wish. I say keep up the good work HORIZON OUTLET.

Tip for consumers:
Read so you won't have any surprises
A $14 fee
Pay shipping & handling on every purchase
Items come quick
Items good quality
I got $750 in credit
You can only shop online with your card through horizon outlet
I'm happy with them

Products used:
3 metal fans a vacuum n a slow cooker

Service
Value
Shipping
Quality
Thumbnail of user horizont2
1 review
0 helpful votes
October 11th, 2022

This site is bad. THE PRODUCTS SUCK. That's why I take people social and sign them up and spend their credit on items. I would never use my real credit on this bullShii

Service
Value
Shipping
Returns
Quality
Thumbnail of user kellier35
1 review
9 helpful votes
October 3rd, 2020

This company charges to buy products which can be purchased, at a lower cost, on wish, without paying a monthly member ship fee. You can get the card online but you have to go through a series of people and sales pitches before canceling. This company with first make it sound as though canceling will result in a bad credit report. BEWARE! This is a commission based company.DO NOT DO IT

Thumbnail of user bridgetr121
1 review
0 helpful votes
July 14th, 2022

It's a great to build your credit score. I don't shop with the card because u still have to pay for the shipping cost with is a lot more than the item but u can rebuild your credit score

Service
Value
Shipping
Returns
Quality
Thumbnail of user tarag207
2 reviews
2 helpful votes
December 15th, 2021

I contacted this company via email. The merchandise was going back. The conversation escalated, concluding with me telling them I was reporting them to the BETTER BUSINESS BUREAU. I had a payment due 2 days later. I checked my email the next day AND (get this) THEY HAD CANCELLED MY ACCOUNT! Without me even asking. I think these scammers got scared. DO NOT SEND them a dime.

Thumbnail of user dustinm331
1 review
0 helpful votes
March 17th, 2023

Greater than ioooppoi The first time you were able too and then it just got really dark I don't remember it I was in my oooooo

Tip for consumers:
Free shipping

Products used:
All of them

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreak401
1 review
1 helpful vote
November 5th, 2021

Was sent a 10.1 inch tablet and a jacket for my 10year old niece. The box the tablet comes in is empty, no tablet, no charger or, paperwork for the tablet. They ask how much does the label say the box weighed that all products are shipped in. 65lbs for a jacket, and a tablet? All they can tell us is they need to investigate. Yeah investigate your employees for theft. The box came taped up with their packing tap that has their company logo on it. Send my tablet or return my money... SCAMMERS!

Tip for consumers:
Stay away.

Products used:
None as the box was empty

Thumbnail of user henryc705
1 review
0 helpful votes
February 24th, 2022

My bank has to cancel my card so I could get a new one because they were continuously taking money for the 2 months from the day I signed up and I never used it at all to buy anything never received any money back or was emailed or called back by anyone my bank is empower they said its a scam site do not make the same mistake if I can help even one person because I barely make it by now and the second moth I went to get my money and literally had nothing in my account empower helping me by giving half of what they took is the only way I survived thar month they took over 600 in 2 months and like I said good luck getting ahold of them to even talk about anything. If anyone can help me in this matter by lawsuit or even my money back I have my statements and my bank as witness please contact me *******@gmail.com. Thank you and for everyone else stay far away I don't want to see anyone else get this much or more stolen because that was all I had and my bank stopped them from getting my other paychecks so I do not want to see anyone miss all their bills because I almost did.

Tip for consumers:
Don't use it they add money that supposedly you owe when I only signed up never bought anything or used it literally just signed up

Products used:
None because I never got a chance before they started draining all of my paychecks from my account as well as putting fees on account so soon as any money went in my account it was taken immediately so over 600 was taken until I canceled my card and I was unable to get ahold of anyone to get any questions or answers

Service
Thumbnail of user jeremyp130
1 review
2 helpful votes
December 19th, 2019

Dosen't have the shoes I like. But all in all have great stuff for the whole family. Good name brand items would recommend anyone to shop Horizon

Thumbnail of user robertw3025
1 review
5 helpful votes
July 15th, 2021

They actually wanted to have phone sex. I called the police, but since they are india based, American police can't help.
B
E
W
A
R
E.

Thumbnail of user tammym1096
1 review
2 helpful votes
June 16th, 2021

My husband and I each have a card through Horizon. I also thought it was a regular credit card but when I tried to cancel they increased my credit limit and lowered my monthly fee to 14.95. So I decided to shop and try it out. My 1st order I thought came very quickly, it showed up in like 3 days. They do have some name brand stuff. I just placed an order for some American Eagle leggings. We have both had our cards for over a year now and we both each have a credit limit of $3,000. Every 3 months if you call up and ask for a credit limit increase u get one. It has helped our credit score a great deal and I don't do a lot of shoppung on it just a few things every couple of months to show the credit bureau we are using it and making payments. I have never spent over $100 to keep my balance low. We both love this card. The only reason I am giving 4 stars instead of 5 is because horizon only reports to equifax, it would be better if they atleast reported to Transunion as well. One of my credit bureas is alot higher then the other because this company brought my score up alot so wish I u reported to more then just the one company.

Thumbnail of user jenl116
1 review
7 helpful votes
December 8th, 2018

My husband and I have no problems with the Horizon Outlet so far. My husband got a $500 credit limit plus an $80 voucher to spend in their online store. They gave us the card # over the phone & we started shopping online. We ordered $250 worth of stuff & only had to pay $75 for the shipping on everything. All they charge him is $6.95 a month. And we've received all the items except for 1. They don't have a huge selection of stuff but they do have a lot of really cool shirts, hoodies & coffee mugs.

Thumbnail of user jasonb561
1 review
14 helpful votes
September 9th, 2018

The mobile advertisement appearing on my phone and details clearly describe a $500 credit limit. No where in their text did I see anything about an "online store credit only" until AFTER they acquired my account info and charged me the initial $29.

Thumbnail of user howardw167
1 review
5 helpful votes
October 12th, 2020

Ordered this program on 10/05 2020, did not receive the card until Saturday 10/10/2020, and when I tried to cancel and get a refund, they charged me. Paid 29.95 and when I cancelled, received only 17.95. For a service that was not available until I received the card. SCAM, SCAM, SCAM!

Thumbnail of user hildah11
1 review
5 helpful votes
June 23rd, 2019

So far I haven't had any problems the customer service has been very helpful. Haven't had any problems using my card when I shop.

Thumbnail of user dannyb147
1 review
8 helpful votes
July 28th, 2018

This is by far the worst online shopping on the entire internet... in four months that I've had the card they have yet to report it to the credit bureau but yeah they take out almost $30 every month out of my checking account then you have to pay for shipping cost because the car does not cover shipping cost what bul$#*! do yourself a favor and avoid this place at all cost you will regret ever ever having filled out or applied for this stay away from it!

Thumbnail of user kandiem4
3 reviews
1 helpful vote
December 16th, 2021

I have enjoyed my experience with Horizon always there always on time and wonderful selection! I hope you try to use them and experience them yourself... some people are just negative. If you have something positive to say just say it!

Tip for consumers:
try it and see for yourself

Products used:
ll of their products are amazing!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lynnanne
2 reviews
8 helpful votes
September 3rd, 2020

I couldn't believe I actually fell for this! #1- the items are way overpriced and very few to choose from! Pay a monthly fee plus a "small" fee. Well let me tell you there is nothing "SMALL" about there fees! A small handbag (very lightweight) a wallet (small) which added IP to approximately $38 well the shipping was $26 and after reviewing the site items are so distasteful, cheap looking and extremely over priced! Right then I chose to CANCEL! THERE ARE BETTER WAYS TO HELP YOUR CREDIT! THIS COMPANY WILL SURELY HELP YOU DIG YOURSELF A DEEPER HOLE!

Thumbnail of user valerim
1 review
58 helpful votes
May 18th, 2016

I find it sad that EVERY ONE of the one star ratings are due to the fact that the people did not read the basic agreement. The application I signed CLEARLY STATED that this was a membership agreement to a store where they DO offer credit on purchases FROM THEIR STORE, just like a J. C. Penny's or Sears card. This shop happens to be online. The products are great. I am impressed with the selection & quality. I gave 4 stars only because the prices are a bit high, but not higher that a 20% rate on a regular credit card, but this card has a $19.99 monthly fee instead of an APR. So PLEASE READ what you're signing. This is not a scam. It states exactly what it is, and they deliver. QUIT giving one star ratings if the mistake was yours. I was looking for REAL reviews, to see what other people liked, but they are hidden by the piles of one star ratings by morons who didn't read the application. It's not even in the fine print! It's plain as day,... This is a credit card for a specific online store. Sorry for the rant, but seriously people, some of us actually do read reviews to base our decisions on. It is difficult to wade through this stupidity.

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