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The Lucky Date has a rating of 2.86 stars from 245 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about The Lucky Date most frequently mention contact information, virtual gifts, and fake profiles problems. The Lucky Date ranks 16th among International Dating sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
No positive highlights yet
So nice to see people helping people. Hoping, It becomes contagious 😁 very thorough and quick as I still eat the dust 😁 thanking all that needs thanking for your thoughts to help, Frank
I talked girl for 6 months.we had plans about relationship.we planned our life family and children.but after exchanging contacts, she stopped communicating.she began to say that her mother had a heart attack, etc that she doesn't know how to translate email text and all she needs is site.I found her Facebook. She is married and should give birth child soon.girl on Facebook doesn't know about me.don't write to this girl. Fake!
So nice to see people helping people. Hoping, It becomes contagious 😁 very thorough and quick as I still eat the dust 😁 thanking all that needs thanking for your thoughts to help, Frank
Usually the dialogues on dating sites rarely go beyond few phrases. In here I get real conversations that suck you in. Great chats, easy tools and filters. Perfect.
Dear Benjamin O.,
Thank you for your positive feedback!
We're thrilled to hear that you're enjoying meaningful conversations and finding our platform easy to use. If you ever need assistance, our Support Team is here for you 24/7 at support@theluckydate.com.
Best regards,
The Lucky Date Support Team
I talked girl for 6 months.we had plans about relationship.we planned our life family and children.but after exchanging contacts, she stopped communicating.she began to say that her mother had a heart attack, etc that she doesn't know how to translate email text and all she needs is site.I found her Facebook. She is married and should give birth child soon.girl on Facebook doesn't know about me.don't write to this girl. Fake!
Dear Sir,
Thank you for taking the time to share your experience with us. We genuinely appreciate your openness, and we want to address your concerns to ensure transparency and understanding.
We understand the importance of authenticity in our platform, and we have stringent verification processes to ensure the identity of our members.
Our "Contacts Exchange" feature is designed with user privacy and safety in mind. While we facilitate genuine connections, we also respect the need for discretion and take measures to prevent misuse or potential fraudulent activities. However, we do not guarantee the outcome of relationships beyond this point.
We apologize for any frustration you experienced during your interaction. We encourage users to reach out to our 24/7 Support Team at support@theluckydate.com for assistance. We are here to address any concerns, provide clarifications, and offer support to ensure a positive experience on our platform.
Thank you for your understanding and patience as we navigate this matter, and we hope to have the opportunity to improve your perception of The Lucky Date.
Best regards,
The Lucky Date Support Team
I don't feel like Im in an interrogation room on this site, very friendly and lots of attention. Love it so far. Benn here fro a few months.
Hi Jayson B.,
Thank you for your positive feedback! We're delighted to hear you're enjoying the friendly and attentive atmosphere on our platform. If you ever need assistance, our 24/7 Support Team is here to help at support@theluckydate.com.
Best regards,
Support Team The Lucky Date
Conversation starters that make it easy to kick off chats with the ladies. This has been my first-time experience with communication on a dating site like this. Great stuff
Dear Travis W.,
Thank you for sharing your positive experience with our platform. We're delighted to hear that you found our conversation starters helpful!
If you ever have any questions or need assistance, our 24/7 Support Team is here for you. Feel free to reach out at support@theluckydate.com.
Best regards,
Support Team The Lucky Date
I've crossed paths with a genuinely lovely person here, and our conversations feel like a soothing breeze in the midst of life's chaos. Thanks to The Lucky Date
Dear Jonathan S.,
Thank you for your kind words! We're delighted to be part of your positive experience on The Lucky Date. If you ever need assistance or have questions, our 24/7 Support Team is here for you at support@theluckydate.com.
Best regards,
Support Team The Lucky Date
I'm genuinely impressed. All stars, no doubt! The girls profiles are well curated to match premium level they claim to offer. Love it
Dear Hubert S.,
Thank you for the positive feedback! We're glad you're enjoying the platform. If you need assistance, reach out to us anytime at support@theluckydate.com.
Best,
Support Team The Lucky Date
Other dating sites haven't worked out for me in the past, so I'm not entirely sure about this one, but I'm willing to give it a try.
Dear William C.,
Thank you for considering The Lucky Date.
We're here 24/7 to assist you and ensure your experience is positive. If you have any questions or need help, reach out to us at support@theluckydate.com.
Looking forward to helping you find meaningful connections,
Support Team at The Lucky Date
I spent a extreme sizable amount of money on this site. The women are beautiful but want to remain on the website indefinitely. All the while your pouring money nightly into this website. It wouldn't be so bad if there were a subscription rate but no you buy credits. A picture costs 2 dollars to view and a video 10 dollars to view, and the women send 100s of pictures and videos. Their virtual gifts are insanely expensive also a virtual rose is 25 dollars, a virtual teddy bear 80 dollars. Again the women are beautiful.
Tip for consumers:
It would be great if the website was open about how it all works for both sides of the dating site. And it would be great if they had a subscription instead of constantly having to buy credits. For the results it's very unsatisfactory.
Connected with an amazing lady who could be the one. Just a matter of swapping contacts and counting down to our first meet-up!
Dear Sigmund V.,
Thank you for sharing your positive experience! We're thrilled to hear about your connection with an amazing lady.
Our Support Team is here 24/7 to assist you. If you have any questions or need clarification, feel free to reach out to support@theluckydate.com.
Wishing you the best on your journey and counting down to your first meet-up!
Best regards,
Support Team, The Lucky Date
In the lookout for monogamous relationship. Dated a girl from Slovakia years ago, I would marry her today if I could
Dear Nathan B.,
Thank you for sharing your experience. Our 24/7 Support Team is here to assist. Feel free to contact us at support@theluckydate.com for any clarifications or help you may need.
Best regards,
Support Team the Lucky Date
Site stands out in comparison to others. Dating sites can be tricky, but so far, I have a positive impression
Dear Bob D.,
Thank you for your positive feedback! We're thrilled to stand out for you among dating sites.
Apologies for any confusion in our previous response. We're here 24/7 to assist you. Feel free to reach out to support@theluckydate.com for any clarifications or assistance.
Thanks again for choosing The Lucky Date!
Best,
Support Team The Lucky Date
Be warn this site will cost you a lot and it not worth it believe me.Chinese women all good until you get their info then they make nothing but excuses as to why they can't email you.They personality change.After my fourth try and the same thing happen, so don't believe it bad luck.I did some research of similar site. And I found some of the same women with same name on different site slight change in profile called Orchid romance which is scam site too and she never even recognized me.So made snap shot show same girl i was talking on lucky date and she seem shock at first then she told me her friend has many of her pictures and posted them there I will make pics speak for itself.
Tip for consumers:
I had ask for refund as found 4 girl mislead me and they lied also after find this review many men experience similar experience but they would not refund any of my money
Dear Pepeto,
Thank you for sharing your experience. I'm sorry to hear that you've encountered difficulties with some interactions on our site, and your observations have prompted us to investigate the issues you've raised. We understand the importance of maintaining a trustworthy and reliable platform for our users.
We have strict measures in place to verify the authenticity of our members, and any discrepancies are taken seriously. We appreciate the snapshot you provided and are looking into the issue to ensure the security of our platform.
Please reach out to our Support Team at support@theluckydate.com for assistance. We are committed to addressing your concerns promptly and appreciate your patience.
Best regards,
The Lucky Date Support Team
My first date seem nice she committed with me to a better communication platform like telegram. She went on telegram only few times and then that was it back to the site communicate there. Her behavior changed stop talking her cause she refused communicate on telegram broke several commitment she was suppose to be getting married but she still talk to me so I think time share experience.The Second date made excuse when payed for her info that she lost her phone and could not by email can only talk on the site.3rd date did not decided she did not want to share here info after want me to complete it.4TH date forgot her password on her laptop and can only talk on the site phone and can use her phone answer email. Something is very strange but 4k down the drain.Don't waste your time and money on this site.Some of them also communicate on Local site with each other gossiping about the site and who they are talking to.
Their customer support is truly excellent. Mike and Helen are assisting me with all my problems
Dear Lucas T.,
Thank you for your positive feedback about our customer support team, especially Mike and Helen. We're thrilled to hear they've been assisting you.
If you ever encounter further issues or need assistance, please feel free to reach out to our Support Team at support@theluckydate.com. We're here 24/7 to help.
Best regards,
Support Team, The Lucky Date
Women here are not only beautiful but also intelligent, lots of fun to talk to them. I connected already with several ladies, looking forward to meet.
Dear Shayne N.,
Thank you for your positive feedback!
We're thrilled that you've enjoyed connecting with the women on our platform. Should you ever need assistance, our Support Team is here for you 24/7 at support@theluckydate.com.
Best regards,
The Lucky Date Support Team
My experience with this site is one that should make anyone considering using it change their minds and forget it, 15 months ago I met a woman on their site, and after talking to her for almost 14 months and asking her to leave the site with me which she almost did but not quite as she would always seem to drag me back to the site so I would be spending money talking to her not to mention all of the gifts she asked for, anyway I was becoming very worried so I spoke to the site about this through their customer service department and they asked if I wanted to file a complaint against * to which I told them no, I wanted to speak to her first to try to clear these things up ( I have screenshots of my conversation
As proof for a pending case against the site in early 2024) and I thought nothing more if it until * tells me that the site had emailed her telling her that I had filed a complaint against her, which I had not, she then argued with me and told me she no longer wanted to speak with me anymore because of what the site had done and that she thought I had asked the site to open a case against her, so after all of this happened I asked the site for a refund if credits spent on my relationship with her because of their negligence in contacting her which destroyed my relationship with her and now they are telling me that they won't refund me because it is not a genuine reason for a refund, well what the hell is a genuine reason, if they want they can destroy your relationship with anyone on the site and take no responsibility for their actions, avoid this rotten site at all costs as they only give a $#*! about the money you are spending and nothing else screenshots of when I spoke to the site and told them not to contact her and her message to me telling me they had emailed her and told her that I had filed a complaint are provided here to prove my complaint
*Personal information redacted by admin
Tip for consumers:
Don't use it they are full of fakes and the site employees are incompetent
Dear Donovan,
Thank you for sharing your experience, and we apologize for any inconvenience. We take your feedback seriously.
Regarding the communication issue and refund request, we are investigating the matter and appreciate your screenshots. Please contact our Support Team at support@theluckydate.com with any additional details.
We understand the importance of your concerns and are committed to addressing them. Your satisfaction is our priority.
Best regards,
The Lucky Date Support Team
Recently joined The LuckyDate. I was pleasantly surprised by my initisal experience. The customer support service was quick and helpful, which isn't always the case with dating sites. Fixed payment issue I had. Very patient in addressing my questions.
You receive as a bonus upon signing up which gives a chance to explore the platform without committing to a purchase right away. So far all has been off to a promising start.
Dear Greg,
Thank you for your positive review! We're delighted you had a pleasant start on The Lucky Date and found our customer support helpful.
If you ever need assistance or have questions, feel free to reach out to our 24/7 Support Team at support@theluckydate.com.
We appreciate your feedback and look forward to providing you with a great experience!
Best regards,
The Lucky Date Support Team
It has been so difficult for us positive singles to meet someone special. So glad Theluckydate helps us to find them.I have some happy time. The interface and layout are simple and beautiful. Its a wonderful dating site.
Dear Tom J.,
Thank you for your positive feedback!
We're delighted to hear that you've had a great experience on The Lucky Date. We're here 24/7 for any further assistance you may need at support@theluckydate.com.
Thank you for choosing The Lucky Date!
Best regards,
Support Team The Lucky Date
These sites all seem to be the same...all scams...but this one makes me laugh because it shows that either 1 person controls multiple profiles or all these woman are in on it and talk to each other...see photos attached. How interesting that she knows that I haven't responded to anyone...save your money and find someone in real life. Realize this site is a business and does not care about love or connecting people...only making money.
Dear Mark,
Thank you for sharing your concerns with us.
We're genuinely sorry to hear that your experience on our platform didn't meet your expectations, and we understand your frustrations.
We take fraudulent activity seriously and have strict measures in place to detect and prevent any form of scamming on our platform. If you believe you have encountered any fraudulent behavior or have concerns about specific profiles or activities, please don't hesitate to report them to our support team. We investigate all reports thoroughly and take appropriate action as needed.
Moreover, we thoroughly investigate such cases to ensure that our members are not attempting to manipulate our system. While we aim to provide a platform where users can make authentic connections, it's possible that some may misuse the website, and we strongly advise you to report any such instances to our dedicated support team. Our support team investigates all reported cases to maintain the integrity of our platform.
The primary purpose of our platform is to help individuals connect and form meaningful relationships. Our platform is designed to facilitate connections between members who share common interests and are seeking meaningful relationships. While some members may choose to communicate exclusively on our website, others may eventually choose to exchange contact information outside of our platform. This decision is entirely up to the individuals involved and their comfort level.
If you have any additional details or concerns you'd like to share, please reach out to us at support@theluckydate.com. We are here to assist you and ensure your experience on our platform is positive and secure.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Sincerely,
Support Team The Lucky Date
The attention and admiration from the wonderful men on this platform have boosted my self-esteem like never before. It's reassuring to know that there are genuine respectful individuals out there. Not all of them, but I get way better treatment than on other platfroms.
Dear Anastasia,
We're thrilled to hear that our platform has boosted your self-esteem, and we appreciate your positive feedback. If you ever need assistance or have questions, our Support Team is here 24/7 at support@theluckydate.com.
Thanks again for choosing The Lucky Date!
Best,
The Lucky Date Support Team
I love this dating site. Has a diverse community, ladies are seeking serious relationship and ready to talk to you. I get a lot of attention, which rarely happens on other platforms. The suppport I receive from ladies helps me get trough rough period in my life.
Dear Mayk,
We're thrilled to hear you love our dating site and appreciate the diverse and serious-minded community. Your positive experience and the support you've received from fellow members mean a lot to us.
If you ever need assistance or have questions, our 24/7 Support Team at support@theluckydate.com is ready to help.
Thank you for being part of The Lucky Date family!
Best regards,
The Lucky Date Support Team
This dating site is fantastic. The support from these amazing women has been a lifeline during a challenging period in my life.
Dear Donald J.,
Thank you for your positive feedback! We're delighted to hear that our platform and the support from our team have been beneficial to you during challenging times.
If you ever have any questions or need assistance, our Support Team is available 24/7 at support@theluckydate.com. We're here to help and ensure you have a great experience.
Best regards,
Support Team the Lucky Date
I'm on a sincere quest for a real love. Giving it a shot here.
Dear Code T.,
We're glad to hear that you decided to try it with us!
Our 24/7 Support Team is here to help at support@theluckydate.com. We value your trust and are committed to improving your journey.
Best regards,
Support Team, The Lucky Date
Just had a question about credits. The answer was clear. Thank you
Dear Harry R.,
Thank you for your positive feedback!
We're thrilled that you've enjoyed connecting with the women on our platform. Should you ever need assistance, our Support Team is here for you 24/7 at support@theluckydate.com.
Best regards,
The Lucky Date Support Team
Feels like your in contact with a call center full of ladies telling right of the get go how much they love you and how beautiful you are. Calling someone after two messages "darling" and not having seen your pic yet makes you wonder. That they always online and respond within few seconds is another thing i noticed. After 6 messages the bleed starts and you have to start buying credits. I wont bother, i see where this is going.
Dear Pete,
Thank you for taking the time to share your thoughts with us.
It's important for us to highlight the measures we take to maintain the integrity of our platform. We place a strong emphasis on ensuring the authenticity of all members who register on our website. As a premium online dating platform, we strive to create a safe and secure environment for our members to connect and communicate. We have implemented certain measures, including a payment verification process for contact exchange, to ensure the authenticity and seriousness of our members' intentions. This process helps us maintain a high standard of quality and security for our users. Our commitment to creating a secure and trustworthy community is unwavering, and we remain vigilant in our efforts.
Regarding the initial chat messages you received, everyone has their own pattern of messages and ways of calling other people, especially if they are from different countries than you are. This can happen due to cultural naming conventions or personal preferences. It is always best to discuss such situations with a person directly and ask not to do that if that makes you uncomfortable.
Some members might lack confidence in their language skills, find it challenging to start a conversation with a personalized message, or simply wish to make a quick initial impression and that may also be the reason why people use "darling", "honey" and other similar names.
If you ever suspect that a member is not acting in accordance with our guidelines or have concerns about their behavior, we encourage you to report the issue and provide evidence of the violation. Our dedicated Moderation team will thoroughly investigate any such reports to maintain a safe and enjoyable environment for all members.
We appreciate your feedback, Pete, and if you have any further questions or require assistance, please don't hesitate to reach out to our customer support team. We are committed to improving your experience and are here to address any concerns.
We would also greatly appreciate it if you decide to review the feedback and rate us higher.
Looking forward to your reply!
Warm regards,
Support Team TheLuckyDate
Gain trust and grow your business with customer reviews.
The Lucky Date is an online dating website dedicated to creating an atmosphere where every interaction sparks excitement and every chat holds the potential for something extraordinary. The Lucky Date's mission is to aid people in their search for meaningful connections and help them discover genuine companionship while providing the best possible experience and quality communication on our website.
The Lucky Date started in November of 2019. Over a few years, we have created a site for dating, popular and loved by thousands. Since our launch, we've gained valuable experience that has provided us with deep insights into people's online dating preferences. We've developed a very effective, convenient dating site that is rich with interactive features and custom settings so that every user can enjoy a seamless experience and feel the joy of connecting with other seeking singles.
Hi Frank,
Thanks for your kind words! We're glad you had a positive experience. Our Support Team is here 24/7 at support@theluckydate.com if you ever need assistance. We appreciate your support!
Best,
The Lucky Date Support Team