• The Marathon Clothing

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Overview

The Marathon Clothing has a rating of 1.44 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. The Marathon Clothing ranks 217th among Wholesale Clothing sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    3
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate The Marathon Clothing?
Top Positive Review

“Fan and Supporter”

Trusted R.
9/29/20

I've bought so many clothes from the marathon. I support the Marathon Clothing line. The clothes are nicely decorated with Crenshaw and Marathon Labels. I will forever be a loyal customer and supporter #TMC #LLNHtheLegend

Top Critical Review

“Marathon Clothing is turning into a street hustle for real”

Jerry B.
9/28/22

I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size. Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey worthy at all thats for sure.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user jerryb762
2 reviews
5 helpful votes
September 28th, 2022

I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size.
Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey worthy at all thats for sure.

Tip for consumers:
Currently the store is not reliable.I ordered several items and didn't got everything delivered. Waiting for over 6 weeks now. I also returned hunderds of dollars in goods back to their return center because of the wrong size.
Now suddenly my account is deleted, i cant get hold of anyone, the telephone numbers are not working and the service department is not replying on any of my mails. I don't know what these guys are doing but it feels like they started to hustle people for real. Not Nipsey

Products used:
Hoodies, T-shirts, track suits

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankm1465
1 review
4 helpful votes
July 13th, 2021

Very poor quality For the price you could stand to use better quality doing a disservice to Nipsey good name I try to support black business but y'all got to do better I bought 4 t-shirts and they are the quality of gildan 1 dollar t-shirts the fit is way off I'm sorry I hate to leave a bad review but I'm gonna need y'all to have more pride in your product how will anyone be able to tell the difference between this and the bootleg if your using the same material step the quality of your product up and I will possibly spend some money again until then I can't spend that kind of money on something I'm not going to wear

Tip for consumers:
Poor quality product

Products used:
T-shirts

Service
Value
Shipping
Quality
Thumbnail of user lynnh427
12 reviews
17 helpful votes
September 29th, 2020

I've bought so many clothes from the marathon. I support the Marathon Clothing line. The clothes are nicely decorated with Crenshaw and Marathon Labels. I will forever be a loyal customer and supporter
#TMC #LLNHtheLegend

Thumbnail of user tvuong818
1 review
0 helpful votes
December 21st, 2023

I have spent over $1k-$2k@ the tmc. Because I'm a fan I overlook the terrible customer service provided. But waiting over 2 months for a t shirt when I live 30 minutes away is unacceptable. The customer service is a joke as well, unprofessional responses to email saying "look at the bright side"… im not your friend im a customer spending money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lourig
3 reviews
3 helpful votes
January 15th, 2021

Since ordering November 30,2020. 6 items totaling $232 still haven't gotten the hoodies and beanies very disappointed

Service
Value
Shipping
Quality
Thumbnail of user rodneyf169
1 review
3 helpful votes
March 1st, 2023

I had ordered some shirts and hoodies as a part of a special going on, I paid additional $30 for 2 day shipping, 3 weeks later still no shipping label even created for my order. Messaged customer service multiple times with no replys. Eventually I told them to forget it if they cannot even simply answer, I will cancel my order. They cancelled my order (obviously had gotten my email), and STILL did not reply to my email. After emailing once again asking why my order was cancelled because as far as I knew they never even got my email cancelling my order, the lady FINALLY answers after countless emails and states she had cancelled it due to the email, with no apology or explanation.

Service
Value
Shipping
Thumbnail of user luisd212
1 review
1 helpful vote
May 27th, 2021

The worst consumer experience I have ever had. I placed an order online and everything went wrong.

Only after three attempts the payment was made. The address had to be confirmed (when it had already been sent in the checkout process), violating legal rules they never warned me that there would be additional costs to those appearing on the website (neither in the checkout process, nor in subsequent emails), they did not deliver the goods I bought and when I ask for a refund they still charge me additional values...

The customer support is zero and robotic. They are not in the least concerned with the customer experience.

I will never buy anything from this shop again and have already submitted complaints to the responsible authorities.

They bring shame to the name and legacy of the great Nipsey Hussle (RIP).

Service
Value
Shipping
Returns
Quality
Thumbnail of user keylaj4
2 reviews
3 helpful votes
May 11th, 2023

My husband loves this brand. I wanted to surprise him with an order before we went on a vacation to Las Vegas. They had a sale that if you purchased a hoodie you would get 4 free items. The order took two weeks to arrive and it was missing the hoodie, customer care replied to my email(S) saying that the hoodies were being shipped separately for some reason and to reach back out again if I have not received shipping information by 05/09, today is the 11th and nothing, I had to email them yet again and now they're saying that there's a delay and how to reach back out again if I don't get shipping confirmation by 05/29! I'm so disappointed, our trip came and went and he still had yet to receive his full order. Just skip this company unless you're ok waiting weeks and weeks to get your order with zero communication.

Products used:
Hoodie, t shirts and a sweatshirt

Service
Value
Shipping
Quality
Thumbnail of user tiffanyp446
1 review
4 helpful votes
January 4th, 2023

Thank you to everyone who read and voted on my first review. I just want to give you all an update on my drama over a sweatshirt. I contacted my bank to fie a dispute. I think I did that the sometime during the week I wrote my first review. I had all supporting documents needed for my bank to open a case a file a dispute for me. My bank told me they would contact the company regarding my order. Approximately two to three weeks later, I seen an Instragram post on The Marathon Clothing Co. Page saying that they were working on their backorders and orders would be sent out as soon as possible. Within three days after seeing that post, I received an email from Marathon saying that my order was getting shipped to me. Mind you, its late January at this time. I finally received my sweatshirt on February 4,2023 and when I opened my package, I was even more pissed! My order was for a large maroon womens sweatshirt. The product I received looked nothing like what I ordered. Yes, it was a large womans sweatshirt however the sweatshirt was faded in color, nothing like what was displayed on the website and the MARATHON badging displayed on the front of the shirt was awful. It looked as if the font was too small, nothing like what was displayed on the website, and it looked like an iron on sign. It looked like a sweatshirt my mother used to buy me on the Atlantic City boardwalk when I was a kid! I really should have taken picture to load on the website to show you but I was so upset, I gave the sweatshirt to my niece! Maybe I'll ask her for it just so I can take pictures to show you all. Needless to say, again...I WILL NEVER BUY ANYTHING FROM THE MARATHON CLOTHING CO. EVER EVER AGAIN!

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