• ThePokerDepot

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Overview

ThePokerDepot has a rating of 2.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. ThePokerDepot ranks 8th among Poker sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Quality
    1
How would you rate ThePokerDepot?
Top Positive Review

“GREAT PRODUCT”

TIA M.
1/1/20

Really liked my chips. The images are clear and easy to read. Chip have weight to them and feel sturdy. Proud to issue them to clients, which enjoy them as well.

Top Critical Review

“Worst customer service”

mike T.
12/10/20

Product is OK, I wish I could say the same for their customer service. Very slow in responding to emails, no one answers the phone calls.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user tiam45
1 review
0 helpful votes
January 1st, 2020

Really liked my chips. The images are clear and easy to read. Chip have weight to them and feel sturdy. Proud to issue them to clients, which enjoy them as well.

Thumbnail of user miket1109
1 review
0 helpful votes
December 10th, 2020

Product is OK, I wish I could say the same for their customer service. Very slow in responding to emails, no one answers the phone calls.

Thumbnail of user damionl5
1 review
0 helpful votes
November 30th, 2019

Loved the way our chips came out! The print quality was amazing and love the various type of colors and styles available.

Service
Value
Shipping
Quality
Thumbnail of user cheria28
1 review
0 helpful votes
October 21st, 2019

Enjoyed sharing my chips w/ clients. The site is easy to work with and my shipments arrive on time. Great job Poker Depot.

Thumbnail of user josephm2389
1 review
1 helpful vote
August 26th, 2021

Today is August 26,2021. On August 11,2021 I ordered 200 poker chips. Of course my credit card was immediately charged. Last week I left a voice mail message. This week their phone is disconnected. I left many emails of which all have been unanswered. Looks like a HUGE scam to me! DO NOT ORDER FROM ThePokerDepot!

Tip for consumers:
DO NOT USE ThePokerDepot.com

Products used:
None, my order was never processed, but my credit card was charged.

Service
Value
Thumbnail of user kimq17
1 review
3 helpful votes
August 26th, 2019

I you'll read this before deciding to place an order with The Poker Depot. They have misleading information on their website and ignore all forms of communication if you try to contact them. It has been three weeks and I am still waiting for my refund. Please look at their information on the BBB before deciding to do business with them. You can review several complaints made in the last year alone. Do not become a victim of this company.

Thumbnail of user daver331
1 review
1 helpful vote
December 5th, 2019

Placed an order end of June with a 6 week back log. Contacted them in August and was told first two weeks of Sept. Contacted them again early October and was promised a refund. Now it's December and no chips, no refund and no response to email or calls.
Stay Away!

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