TheUnlockingCompany

I got a fast respond and was offered a refund because they couldn't unlock my device. Hope to call carrier and get it off blacklist.

I paid to have a Pixel 7 unlocked. I was strung along for more than 4 days with no end in site. I didn't get updates until I emailed a couple of times and got an answer back that they had been sending updates but that I must have put my email in incorrectly (even though I received the initial email thanking me for my order). The responses were filled with cheerful language asking for my patience, then went on to say that if I threatened to cancel my payment they would consider that fraud and put some kind of block on the phone rendering it useless. However, after I had waited more than 4 days, they told me they would continue trying to get the phone unlocked and refund my money if I would just go online and leave a 5 star review. I finally checked Better Businesses Bureau and saw the same complaint listed there. The company had not responded to the BBB and their grade was F. When I told The Unlocking Company about the BBB report and that I was returning the phone so their threats were useless, they refunded my money.

Great service of very trusted company.
Unlocking was fast,easy and understundable.
Step by step till get finished.
Exellent.

"They are the scammers! Do NOT trust this company. You can give that money to someone in need rather than giving these to these cheaters. I am not scared of you. Go ahead and block whatever you like to. I don't take BS. You claim a 97% success rate and you can't unlock an iPhone? Really! And YES go ahead and block the IMEI. This is just starting, I am going to make this public everywhere and anywhere I can. The game is on!"

After dealing with Tracfone (POS company) for days and not getting mobile data issues resolved, I finally broke down and switched mobile services. But upon doing so found that tracfone had locked my phone. I was totally unwilling to give that company anymore of my money. These guys got me out of what felt like an impossible situation. Thank you!

We had purchased a brand new phone for my daughter. After purchasing, I decided to switch carriers. I decided not to activate the new phone and pay the extra money only to switch over just a few days later. Well, we tried to activate on the new carrier and since it had never been activated it was basically still locked to the old carrier. I got TheUnlockingCompany to unlock it and everything was smooth as silk immediately after. Did exactly what they said they would do. Thank you.

I recently used the unlocking company to unlock a iPhone that was stuck with T-Mobile. Unfortunately, it wasn't able to be located in the database, and an alternative option was provided. I'm assuming something to do with the Sprint to T-Mobile merge, as I have noticed two different IMEI numbers linked to all my lines. However, they were very communicative and very friendly. I would definitely recommend the service to others. When I emailed after they informed me of updates, they responded back the same day with extra advice-feedback. Great company. Process took 3 days which is well within the 1-10 days estimate.

I am hoping to save everyone some time and money. Do NOT use this company! They take your money and then disappear. I had high hopes because of previous reviews but it seems that those are grossly inflated. Buyer beware.

Couldn't believe how fast the response time was! When I had questions they answered them immediately. I would definitely use their service again and wouldn't hesitate to recommend it. Trustworthy, family run business.

We paid to have the phone unlocked and the guy who was emailing us threatened to blacklist the phone if we didn't pay more money. I didn't believe him, but he did BLACKLIST the phone so it looks like our phone is stolen. There's nothing more we can do on our end. His email said I'm blacklisting your nice new phone if you don't pay for another unlocking since it's not my fault the first unlocking did not work. He used cuss words, idiot, and stupid. They say they're a family ran business. They are not professional!

TheUnlockingCompany helped me with my issues promptly and professionally. Their staff reached out to me and answered all of my questions quickly. They were also extremely transparent about their process and made it very easy.

I absolutely would use them again if needed.

I was skeptical about having to pay someone to unlock my phone, but TheUnlockingCompany were amazing!
I had a problem but they stayed in contact with me and explained what I needed to know in language even I understood.
I'm writing this review from my unlocked device.
Thank you TheUnlockingCompany!

I don't know where the good reviews of this website came from, but my experience with them is terrible and totally a waste of my time, like other unlocking website. I paid my order on Dec 23,2021 and they promised to unlock my phone 1-12 hours with money back guaranteed, if I am not happy. After that, I contacted them many times through email, text and phone calls. No one ever got back to me. I highly suspect the business of unlocking a carrier-locked phone is totally a scam, because other websites also did the same thing. Now, I have call my bank to dispute this charge again. It is a scam, why nobody reported it ever to stop it?

I was promised a 100% money back guarantee. I was also promised an unlocked phone. I got both! They refunded my money due to a delay that was out of their control and still provided 1st class customer service! Thank you!

On 9/4/21 I paid the 19.99 charge to have a samsung galaxy s20 unlocked. I received an email that stares 1 -48 hours I would receive the Unlocking instructions. As of today, 9/10/21, still no email with the instructions. I have sent an email requesting my money back, no response. Thus company is fraud.

I will start by saying i came across this company on YouTube... well i looked them up and they seemed legit... i put in an order with them and my order took longer than expected so i got spooked and canceled my order... well i had to write this report because not only did they send the unlock codes that cost them more than i paid but they also refunded 15 back to my account for the inconvenience... thanks unlocking company

I paid for unlock and did receive a code. The code didn't work. Now they aren't responding to my emails and won't give me a refund. I'm most annoy

Well Thanks to my insurance & upgrade of being sent of a S22 Ultra. Previous company wasnt co operating with the Unlocking of my New Device.
Though it took the premium unlocking level less than 75.00
3 days it was over I'd gotten my
Unlocking code all good
Thanks to John & all the Staff ay the unlocking Company.

Reliable and informative. Swift response in providing the code and no issues in unlocking. All the best.

We had mistakenly inserted our old carrier's SIM card into our new iPhone13, and when we switched to our new carrier's SIM card a few days later, we discovered that the device had been carrier locked. Our old carrier at first blamed it on the new carrier, then simply refused to help us, as we had violated our terms of service by switching to the new device (probably true, but who knew?). Even high-level customer support from Apple couldn't remove the lock, including a hard factory reset, leaving us with an $800 paperweight. The Unlocking Company responded to our email within a matter of hours and, after investigating the situation for less than 24 hours, told us that it was safe to proceed with a request via their website. Again, less than 24 hours later, our device was unlocked, up and running perfectly with our new carrier. We have seen no indication of any problems a few days later. Their expressed commitment to customer service seems to be as genuine as we have seen from any company and we would highly recommend them to anyone caught in a similar situation.

I submitted an application w/ credit card information. Did receive an email regarding my phone, replied to the email with the pertinent information & received an "unknown recipient" response. Contacted them via their website and never heard back. They advertise a result in 24 hours or less, that was four days ago. Nevertheless, they have been paid. I went to the original vendor of the phone and they fixed it for nothing and told me how they did it, for free.

Waiting over 72 hours for "The Unlocking Company to unlock my phone. Poor customer service, can't get hold of them, no reply from them. Quick to take your money!

Please Theodore don't get me going. Your site don't work and is OFFLINE! All the time.

I WANT A REFUND!

Great communication although I couldn't get my phone unlocked everything was communicated effectively and in a timely manner