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Violet Vixen has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Violet Vixen ranks 769th among Clothing Other sites.
I used store credit from a previous return (that was a whole cluster as well, but I thought it was simply due to covid) to order a corset in May 2021 and I still haven't received the item. It is now June 2022. Every time I send an email to customer service asking where it is I get told it should be in "by the end of the week"- I've been hearing that since last August. They also refuse to just give me back my store credit so I can actually get something, so I am effectively out 100 bucks. Do not purchase from here, they will scam you!
I used store credit from a previous return (that was a whole cluster as well, but I thought it was simply due to covid) to order a corset in May 2021 and I still haven't received the item. It is now June 2022. Every time I send an email to customer service asking where it is I get told it should be in "by the end of the week"- I've been hearing that since last August. They also refuse to just give me back my store credit so I can actually get something, so I am effectively out 100 bucks. Do not purchase from here, they will scam you!
It is now March 18,2021, and I have YET to receive the item from my first order (which was placed in September 2020!).
So, fair warning to any potential buyers: Don't. Just don't. Don't "shop" here unless you are willing (and able) to throw your money down the drain.
Tip for consumers:
***Please refer to screenshots for more detail "straight from the horse's mouth."
While I may understand there MAY BE shipping delays ("due to COVID 19"), I do NOT understand how a company accepts monies for a service they can NOT provide. IF YOU know- for A FACT- that "(your) factory is overseas" AND "has had a COMPLETE shutdown," HOW do you accept money and then not even bother to give the customer ANY update(s) as to the whereabouts OF said order?!? I am COMPLETELY DISAPPOINTED with "the Violet Vixen." I had looked forward to shopping with them until they could not even deliver on my first order.
Tip for consumers:
Don't. Just DON'T (use this web site). UNLESS you are willing to throw away money.
Late to ship... then order didnt fit jacket tiny skirt big. Now over 2 years no response no order no credit dont order from them
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