Third Eye Transcend has a rating of 3.57 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Third Eye Transcend most frequently mention customer service. Third Eye Transcend ranks 10th among Personalized Jewelry sites.
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I'm shocked at the bad reviews here because I've purchased from Third Eye Transcend at least 6 or 7 times, and I've been very happy with every order. The shipping can take some time, but the quality is gorgeous and the prices are reasonable. I've given these as gifts, and they're always well received. I'm attaching a picture of my collection, I've always been happy so I can highly recommend this company.
I saw a t-shirt Psychedlic research volunteer on FB, for $15.95. OK, I buy it, then a month later they charge my acct. $13.95 monthly membership fee. Yes, as I looked back, in the TEENY TINY box one has check on Terms for every purchase nowadays, there is the membership thing, but it's as if they are HIDING that detail, not making it clear. Yes, they cancelled my membership, but didn't refund the "fee", for which I had no service. Bad business in my book, how about yours?.
I'm shocked at the bad reviews here because I've purchased from Third Eye Transcend at least 6 or 7 times, and I've been very happy with every order. The shipping can take some time, but the quality is gorgeous and the prices are reasonable. I've given these as gifts, and they're always well received. I'm attaching a picture of my collection, I've always been happy so I can highly recommend this company.
I saw a t-shirt Psychedlic research volunteer on FB, for $15.95. OK, I buy it, then a month later they charge my acct. $13.95 monthly membership fee. Yes, as I looked back, in the TEENY TINY box one has check on Terms for every purchase nowadays, there is the membership thing, but it's as if they are HIDING that detail, not making it clear. Yes, they cancelled my membership, but didn't refund the "fee", for which I had no service. Bad business in my book, how about yours?.
Tip for consumers:
Read the small print, realize you're signing for a permanent $15.95 monthly membership
Products used:
t-shirt,
I love the mala that I purchased from this company. Any questions I had were answered quickly, staff is very nice and considerate. My product arrived within the stated timeframe and I had no issues whatsoever. I will definitely buy with them again! I already have a few new items in mind :)
Products used:
Natural White Howlite and Jasper Lotus Mala
I've bought many items from Third Eye Transcend. Received everything and was pleased to see all items were as advertised, shipping was delayed as were items I ordered from other sellers online, which I would expect during a global pandemic. I receive so many compliments on my purchases and inquiries as to where I got them, and I have no issues recommending this company to anyone. Enclosing a sample of some of my purchases.
Although the covid caused a long delay, I was very happy with my purchase. The natural lotus garnet mala is delightful. I was not expecting such a good quality, it has weight, style and perfectly adjust to my narrow wrist since it is adjustable. Very happy with it and I always receive compliments about it. Also their customer service is very friendly. Highly recommend!
They will offer you a cheap tapestry for 7$ but after the 2 weeks it takes to get to you... theres a card that says you're enrolled in their 14$ a month service... wth... charged me after I CAUGHT it and requested unsubscription... grrrrrr
*sounds alarm*
Tip for consumers:
DONT FALL FOR IT
Products used:
7$ tapestry
I need to rectify this review. A few months after I wrote this review, one of my neighbors gave me my order. They had gotten in their mailbox by mistake. Honestly, I have to say that I was embarrassed to post it after a few months. My sincerest apologies to the company for any bad business that I may have caused them already lost sales. I'm changing my review to five stars. And by the way it's a superior product and I love the things that I received. And I will order again!
Tip for consumers:
It takes a while to get your product but the quality is definitely worth it!
Products used:
Jewelry
I brought one each for me and my best friend of the fluorite detoxifying bracelet. I waited nearly 3 months for it to arrive due to covid 19. People need to realise covid 19 has made an impact when it comes to deliveries. I'm very happy with my purchase and so is my best friend so I dont regret the purchase or waiting for it to arrive.
I love how the bracelet wraps just right on my wrist. They are very lovely. I will buy more from this seller.
This company represents their items are shipped from Canada & US. Only after they asserted that and I did not receive an item I paid for did they reveal my item was shipping from CHINA. It has now been over two months with no items received. They have twice lied and stated they would refund but then delayed again. They claim a 100% satisfaction guarantee but they do not abide by any of their written policies. I ordered and paid 02/06 and I still have no item. They are refusing a refund. Had to dispute via paypal.
Products used:
I NEVER RECEIVED THE ITEM. NO REFUND.
Hey Barbra,
Thanks for shopping with us!
We truly apologize that your package never arrived! Sometimes small packages are lost in the mail, and this is completely out of our control.
We were honest with you that the package was lost, and we offered to send you a replacement package. As you stated, you didn't want to wait any longer and you requested a refund instead.
We understand that you preferred a refund, and we processed a full refund for you through Paypal.
This was all done in a timely manner and as per your request, so we are disappointed to see that you left such a nasty review that is also false. Unfortunately we cannot control what others do, and we hope that this explanation once again makes you realize that we did everything you asked of us. The fact that a package can sometimes be lost is completely out of our control and we apologize that it happened to your order.
We wish you a great day!
Thanks,
The Third Eye Transcend Team
I have ordered multiple times and absolutely love every single piece I received. I get compliments every single time I wear one of these bracelets! I have also ordered gifts and everyone has loved them. I was very surprised at the high quality for the price. The workmanship exceeded my expectations. I was expecting it to take a long time to arrive but I got my order very quickly.
Highly recommend!.
I've bought many times from Third Eye Transcend, love their products. My last purchase was the pink wrap bracelet and it is just beautiful. I also get tons of compliments every time I wear it. Highly recommend this site!
Do Not Order Anything from this Company without reading all the Fine Print about shipping and returns and as well as the terms and conditions on their website.
I ordered on January 31st and STILL have yet to receive my order. Beware that your order is NOT guaranteed even with tracking which means that if you don't receive it they will not refund your money. I had to go through so much red tape with this company and they refused to cancel my order or refund my money. Currently working with PayPal disputes for an appeal. A real disappointment that I had to deal with this frustration to this extent and the Corona ordeal is NOT the justification of delay considering I should have received my order way before this made headlines. Order your crystals from your LOCAL small business on ETSY. Namaste
I bought a amethyst mala recently. I received it on time even thou the coronavirus delayed all mails. My bracelet is amazing. It came exactly as is shown in the picture on the web.
I truly recommend their beautiful jewelry. I am happy wear it all time.
I am going to buy other more.
Be careful! When you order you become a member at 18 dollars a month. All automatically. Bad practices.
I am very very happy with my purchase. It took a little long but it Worth the wait. Seller is helpful. Thanks!
I love my bracelets they are beautiful and I wear them all the time. I have purchased 4 bracelets and I love them.
I was not aware of the repeated sub model by this vendor. I get it's on your site but the targeted ad from IG was misleading as the real point of entry of this business model is a reoccurring subscription and not the merchandize. That should be the primary call to action not this bait and switch. Also, their FAQ portal with the option to cancel membership is reporting the error" UNDER MAINTENANCE - CHECK BACK SOON" which also a sign of shoddy management and maintenance. I will never purchase another item from them as this model eroded any trust I have in them and I will tell everyone I know.
Tip for consumers:
There are plenty of competitors in this space that offer similar or better quality products without the questionable subscription model.
Products used:
Shirts
Got a pair of bracelets for my girl and Dang! She loved it. Will be ordering new ones soon! Just love them!
I'm not sure what all these bad reviews are talking about, but I've always received all of my stuff from Third Eye Transcend and on time.
I've ordered several wraps and Mala bracelets. LOVE each and every one of them! Shipping takes some time, and I'm still waiting on a partial order ( only 1 of the 2 bracelets I ordered was received), but the quality it Outstanding and I couldn't be happier!
I don't know why there's so many bad reviews here. I've bought from Third Eye Transcend 5 times and have received everything. My most order was a little delayed, but understandable because of the coronavirus. Love love love!
This company has a wonderful looking website, but essentially they took my money and did not deliver the merchandise. I contacted them several times to get a refund, but they just kept stringing me along with promises that my product would arrive soon. They never intended to deliver my product. Stay away from this website. This platform makes you pick at least one star, but I give them a ZERO rating.
Hey Sybil,
Thanks for your purchase!
We are a legitimate business that does in fact deliver all orders, and we never purposely "don't deliver" an order. As you know, COVID-19 has slowed down everything, including logistics worldwide. Many logistics options were closed or drastically slowed down, and that's why your package took longer than usual to arrive. However, a delayed delivery doesn't mean we never intended to deliver your product, it simply means that the logistics problems we are experiencing are out of our control and are unfortunately slowing down our deliveries.
Thanks!
Found this site because it advertised on my Facebook page. Liking the look of the bracelets and wanting them as presents I bought some. The packaging was not the best for gifts (just in little plastic packets without a card detailing the purpose of the stones). A week or so later, a different site popped up selling the exact same things for less! But my real issue is that the two websites offered different explanations for what the stones are meant to do? Tried to get an answer from Third Eye about this but they stopped responding to me.
Hello Lou,
Thanks for your comment!
We stand behind our authentic natural stone products, and all of our explanations are based on well known properties of each stone.
Unfortunately, we cannot control what other websites do, and what usually happens is that stores like ours get copied and the copycat website will then make changes, like changing the explanations of the meaning of each stone. This is what you experienced with the other website that popped up for you, they copied our products and changed the description to a different meaning to set themselves apart from us.
Love my products from Third Eye Transcend. My last package did take longer than usual but they explained that the delays were due to COVID-19, and in the end I received everything as promised
Hey Angie,
No problem at all:)
We appreciate your honesty and for editing your review, it means a lot to us.
Thank you for your kind words in the video! We are truly happy to hear your love your mala and the energy it gives you.