TopgearAutosport

I will not buy from this website again, beware, on their website at checkout they charged me for ups and show shipping ups, but when actually shipped they sent it USPS which is the postal service, they are profiting from the savings on this shipping method by charging me for one service but shipping with another cheaper service, I at this point cannot recommend this website and will not be using them again. They also took several days to prepare shipping before shipping. I tried to call there office to see if I could get a credit on the difference in freight and pointed the discrepancy of charges out and they told me they have the right to ship it anyway they want to, yes that may be so, but you also have the right to ship it like you say your going to ship it. I was so aggravated I called and ask for a refund as I did not want to do business with this company anymore, they will not answer my emails since requesting the refund, they seem to ignore requests for refunds as long as they can I guess hoping the consumer will stop calling. I still have not received my product its been several days although it is due any day now, this company is not ethical, again I would not recommend.

It started out fine. I ordered a LED headlight kit for my truck. Turns out one of the bulbs was bad. I sent an email the day of and instantly got a reply and even a text message from a representative. They offered to give me 2 replacement bulbs and I was fine with that. That was over a month ago. I've sent 2 emails and 2 texts to the number that reached out to me. Haven't heard anything. Spend your money elsewhere.

Absolutely ridiculous. No communication. Send videos. We need your mirror for testing. Do NOT buy from them. They do not stand behind their products.

Ordered side mirrors. Installed well and looked good initially. The lenses over the leds on the front of the mirrors began to crack not only in the middle of the lenses but the edges of the lenses looked like they are chipping away. Spend nearly two months emailing before I got a text message asking for pics. I sent pics and after another two weeks I was told per the manufacturer the only way the lenses could crack was from impact. Not sure how that's possible along the edges but ok! So frustrating companies won't stand behind their products.

I ordered headlights for my chevelle, description said "trimming may be necessary" I'm totally okay with that because I'm a fabricator. So after trimming my headlight bracket, I then found that the circumference of the headlight is about a 1/4" too big for the bucket. It's impossible to make that work even with fabrication. So I called to get a return label and they wouldn't let me speak with the return department and said "we will call you" to which I didn't even respond to express how much it pisses me off I just destroyed an original part of a 53 year old antique car, just to have it not fit. Not only do I have to wait for a return with no communication I actually have to pay money now to get a new headlight bucket. So I'm paying this company for their mistake and they can't even let me expedite the process. Unreal. And I also didn't even mention that one of the lights was broken on arrival…. Which didn't bother me that bad I fixed it myself. It's when I have mistake after mistake after mistake that pisses me off. Terrible business.

Ordered mirrors for my 2002 f350, they came and do not fit. I called them and they said I was the first ever customer that called and said they don't fit. I can see from other reviews that is not true. I'm waiting on email for return per my conversation with them, and that was a week ago. At this point I'm not very hopeful I will get my money back. I would avoid this company at all costs. I can't believe they are in business with all the bad reviews

My product hasn't shown up. Took me two days to get ahold of someone. Some lady answered the phone with kids yelling in the background. She had no information to give. Evidently they are just a middleman. They don't actually own the products or ship them. I won't make this mistake again.

Purchased a light kit (front and rear), cost around $500. Very poor quality, cheap made and are worse than stock. I do not recommend their products.

We have ordered a few different sets of running boards for a customer of ours, for his fleet of Ram trucks. We ended up having a 2020 truck that ended up being a classic truck and needed a different set of brackets. So I got ahold of Jessie and she got the brackets that we needed quickly and at no cost to us, even though it was our mistake. The running boards look amazing and our customer was very happy with them. I highly recommend using Topgear Autosport for any of there products. And Thank You Jessie!

Seller poorly packaged my headlights and tail lights and wrapped all the boxes together with a black garbage bag. It fell apart during shipping and I recieved ONE TAIL LIGHT in a crazy looking suspicious package covered with black plastic wrap. The seller will not sent the other parts nor give me a labelnto return the one part, I recieved, of the 4 parts I ordered to get a refund. I do not believe the seller will refund me even if I return what I received as they argue all parts were delivered.

Great to work with when you are placing an order, but afterwards their customer service is the worst! Had a bulb burn out in less than a year. Left messages via email and phone. After a week finally got an email with a link to order the bulb, however, it was the wrong bulb. Their price for two bulbs was double of what I paid at another site for four bulbs. I would never use this company again!

I ordered a set of led headlights from this company that were supposed to deliver a week ago. They have not even left the shop. This company is nothing more than a scam. I have been fighting with them for a week regarding my refund. Do not waste your money with them. I would've given them 0 stars if that was possible. Nothing but a hassle. Take your business elsewhere.

This company is non responsive to questions, instructions and quality. I sure as hell will not do business with them again. I repeatedly tried to contact them for support, 4 phone calls, 4 messages and still no responses. Its damn frustrating and wish I would have read the review first. They do not deserve your business.

Yall ever think about where they are getting their products from? Look up "Epartsgogo" it takes you to an Ebay account which their getting their products from why do you think their unresponsive, because their waiting on eBay, buy directly from there you can thank me later.

Order placed 4/6/23. Tried without results to find out status of my order, which was to be a birthday gift for my son. No one answers the phone or messages, chat people not ever available, etc. THEN, I read the reviews & understand why. Others have had issues such as these. I have cancelled my order & will not recommend this company to anyone!

I purchased a "complete LED headlight replacement kit " for my 2005 Dodge Ram. The right side parking and turn signals don't work at all, the left side only the turn signal works. The headlights are reversed, the low beams come on when the indicator light says high beams and the high beams come on when there is no hi beam indicator light. Also, when switching from low to high there is about a 3 second black out period where there are no lights on at all. I contacted Jesse several times, was promised new turn signal lights and a call from the "tech. Dept." No new lights or a call from the "tech. Dept." I have left messages and called for days with no one responding and answering the phone. This company is a complete ripoff. Don't waste your time or money on them.

I ordered Top Gear mirrors. They arrived promptly but they have a mechanical problem. Have called 6 times on the only two phone numbers that are an option to chose from and haven't heard from them. I DON'T recommend them.

Ok well the grill i received didn't come with head lights and said it did and called about wires that were on it for side marker lights told the lady 4 times black and white wires she offered a email are phone call when she found out what they connected to and what year lights fit in the plug they sent got a text later that night that the blue and white wires go to the running lights well there's 4 so i guess pick 1 lmao and no answer about the lights so took the plug to a local parts store and they figured it out for me so for about 500.00 got a good looking grill that is quite cheesey wouldn't recommend buying for this company give them 0 stars but had to do 1 so i could post this thanks for reading and find someplace else to get your parts from 🤜🤛

After ordering some step up bars and finding I have the incorrect mounting brackets, I can not seem to reach anyone. I've tried every way to contact them with no return emails or callbacks. This has been weeks. If you order something from them and it is damaged or incorrect, good luck.

I ordered tow mirrors for my truck - all information was given on line, even the Vin number. There was no communication from Top Gear and mirrors showed up 5 days later and would not fit, My mirrors bolt pattern is 1/2" shorter. Was told - no information was given on truck which was BS. Top Gear dragged their feet on returning mirrors and i finally realized; they had a return date! I had to pay $105.00 shipping for the size of box (*******@22lbs) for Top Gears mistake. I have text messages from top gear, showing that it was my fault. I paid the price for their lazy and don't care workers that cant read.

Bought mirrors. Came with zero instructions. Zero instructions on website. One mirror does not work. I want a refund or a new mirror.

Save your money. There is no customer service here. Phone calls go straight to email. Emails get no response. The tail lights I ordered don't fit correctly, and I'm stuck with them. I'd like to return them, but there is no way to get a response from these people.

Do not buy anything from TOPGEAR! There products are junk and are not as advertised. They have so many horrible reviews. Dont waste your time or money. There business license should be revoked. NO INTEGRITY AT ALL.