• Treehuggers

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Overview

Treehuggers has a rating of 3.45 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Treehuggers ranks 8th among Trees sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Quality
    3
6
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I emailed the company and they replied with it was refunded, just show this email to your credit card company.
How would you rate Treehuggers?
Top Positive Review

“LOVE IT!”

Jody A.
10/21/21

I got my Lion Bracelet and ABSOLUTELY LOVE IT! It took a while to get here but understandable since it came from China. It was worth the wait. I was pleased with the quality. I wear it every day. Hoping to order the triple tree elephant one soon.

Top Critical Review

“Total frauds”

Bonnie L.
5/22/20

As others have said, they take your money quick. Four months later, no bracelet, no refund (though promised), fake tracking number, and customer service that is always'looking in to it'. Until you ask for a refund, then they stop replying. File a complaint with the Federal Trade Commiision. It's easy to do, I did it from my phone. Report these fraudulent companies so hopefully they can't do it to others.

Reviews (28)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card company (4)
Thumbnail of user jodya88
1 review
0 helpful votes
October 21st, 2021

I got my Lion Bracelet and ABSOLUTELY LOVE IT! It took a while to get here but understandable since it came from China. It was worth the wait. I was pleased with the quality. I wear it every day. Hoping to order the triple tree elephant one soon.

Tip for consumers:
Be patient with shipping. I love mine & felt quality was worth it

Products used:
Bracelet

Service
Value
Shipping
Quality
Thumbnail of user charh13
1 review
1 helpful vote
September 19th, 2020

I appreciate all these guys are doing so much. The bracelets are symbolic and are just to help fund their important mission. It took awhile to receive mine but I didn't care at all. It's the principle of helping fund their projects. Please help them by buying one of their sweet bracelets if you can!

Thumbnail of user isabele24
1 review
0 helpful votes
September 19th, 2020

The bracelet was really nice to have on and it didn't took that long time before it arrived and I live in Sweden. The bracelet is easy to take whit you and easy to take on. The only thing that was a little bad was when it came to my country I had to pay more money to get it through customs.

Thumbnail of user marym2789
1 review
1 helpful vote
September 18th, 2020

I love your bracelets and what each bracelet means to our earth by planting a tree! I bought them for my Grandchildren and they love them too!
Thank you for helping to save our earth by planting trees!

Thumbnail of user bonniel202
1 review
3 helpful votes
May 22nd, 2020

As others have said, they take your money quick. Four months later, no bracelet, no refund (though promised), fake tracking number, and customer service that is always'looking in to it'. Until you ask for a refund, then they stop replying. File a complaint with the Federal Trade Commiision. It's easy to do, I did it from my phone. Report these fraudulent companies so hopefully they can't do it to others.

Thumbnail of user marciab144
1 review
0 helpful votes
March 30th, 2020

I'm one of the many that got drawn into this good cause which I thought was.
I too have been waiting nearly 2 months for my bracelet to arrive, have been constantly emailing and surprised how quickly I get a response and also asked to rate the reply, which I never do.
Today have been told that my bracelet is being shipped from the US, will be phoning my credit card company for a refund as been told by company they can't do this as supposedly my bracelet has been shipped.
I would highly recommend not to be drawn into purchasing anything from this company, who seemed to be a scam organisation not doing any good but the complete opposite.

Thumbnail of user allig7
1 review
3 helpful votes
March 9th, 2020

Yes bracelet was delayed due to many orders and materials sourcing, I was advised, but it did arrive about six weeks later and emails were responded to quickly. Here's a pic of mine with envelope. I think the company is trying their best, they've just been overwhelmed with orders.

Thumbnail of user theresemaries
4 reviews
0 helpful votes
September 21st, 2020

I really thought it was well-made, the colors and design was very nice, I like to wear mine a lot and I'm TRUSTING that it is getting the sweet koala bears new "homes" again.

Thumbnail of user jakid
1 review
0 helpful votes
September 21st, 2020

Gave Treehugger bracelets to two small sisters. The loved them and learned something about how important trees are at te same time.

Thumbnail of user tracev1
1 review
7 helpful votes
February 28th, 2020

Never got my bracelet. Fraudulent tracking information given. They did not care one bit when I told them I didn't receive it; rather, they instructed me to call the courier in Hong Kong, from Australia, to see where my item was! Lodged a refund request with PayPal; they disputed it, provided more false tracking, and managed to win and keep my money. Now I see on their FB page that I am one of many who have not received what they ordered. This is disgraceful! They have used the bushfire crisis in Australia for their own profit. So much for being "ethical"!

Tip for consumers:
DO. NOT. BUY. FROM. THIS SELLER.

Products used:
None. I ordered a bracelet to help with Koala rehabilitation and never got it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreas917
1 review
1 helpful vote
March 30th, 2020

I ordered over 3 months ago. Keep getting messages that its been sent when I ask for a refund. I dont believe I will ever get these nor will I see any money. They are liars and crooks that played upon sympathies of people genuinely concerned during a tragic situation. No doubt they will also be finding a way to fraud people during the pandemic too.

Thumbnail of user charitye5
1 review
8 helpful votes
March 8th, 2020

Ordered a bracelet Jan 25. Email said will ship in 3-5 days. 10 days in nothing, contacted them received 1 email stating that it will be shipped within another 3-5 days followed by another email stating sorry but they are so busy and they are waiting on supplies and cannot give me a ship date. I cancelled my order Feb 24th and was told 5-10 days for refund. Here we are March 8 and still nothing. I emailed the company and they replied with it was refunded, just show this email to your credit card company. How about I don't go through that hassle and you refund my money like you said you would! Total scammers and taking advantage of an unfortunate event as well. Stay far far away from this lowlife company.

Thumbnail of user jilld171
1 review
2 helpful votes
March 18th, 2020

Still waiting for bracelet ordered in beginning of Feb. Made lots of promises and excuses to why it had not arrived. I now have asked for a refund but sure I will not hear from them again. Very disappointed

Thumbnail of user malh5
1 review
0 helpful votes
April 2nd, 2020

I purchased a bracelet from this company on 25th Feb
I have to date not received my bracelet. After numerous emails to them and excuses of delays with postage I have received an amateurish looking certificate
I am not happy and realise now that I have been conned
It is disgraceful that these people can take money from concerned members of the public, believing they are helping the injured animals of Australia

Thumbnail of user terrym532
1 review
9 helpful votes
March 6th, 2020

I ordered bracelet on 22 January & still I have not received it so far 7 March! I have contacted customer service & they promised it to me soon but nothing! I've also heard that they keep their profits after planting one tree for $1.00. I paid £18.00 thinking I was helping. Shame shame on them!

Thumbnail of user thomasg599
1 review
0 helpful votes
April 7th, 2020

Ordered a bracelet on Feb 21, never received it up to today (7 Apr). If you email them, you get some phoney replies and excuses. Stay away from them!

Thumbnail of user judyk250
1 review
3 helpful votes
March 16th, 2020

Ordered 3 bracelets in late Jan 2020. Email said sent but todate (Mar 16 2020) nothing has arrived.
DO NOT TRUST these Crims. How do you sleep at night claiming you are doing something for the wildlife. Called the number and always busy signal.

Thumbnail of user anam362
3 reviews
10 helpful votes
March 4th, 2020

This is a scam! You will never see the bracelets or the money! This is a disgrace. Please help to put more reviews so people are informed. I never received my bracelets and they not giving me a refund. STAY AWAY

Thumbnail of user dianaw222
1 review
1 helpful vote
March 16th, 2020

It's been over a month since I ordered three bracelets as a valentine present for my three daughters that would make a difference. They assured me they would be in the mail two weeks ago. Nothing. They assured me they were USA made here in a warehouse. Nothing. I realized now I've been scammed. I can't post a picture because I never got the product!

Thumbnail of user cathrynd9
1 review
1 helpful vote
March 11th, 2020

I never received my bracelets... always made promises. Then all my emails disappeared from my history! What is up with that? I turned them into my credit card company and got my $ back. Bad choice to try and to do good.

Thumbnail of user melisaz5
1 review
2 helpful votes
March 4th, 2020

Did not receive my order that they said was shipped! Was given a false tracking number. Every excuse used on instagram of why people havent received their bracelets. I did however get a refund (after asking 3 times, but i did get one) DO NOT ORDER!

Thumbnail of user marka1021
1 review
0 helpful votes
April 7th, 2020

Ordered three bracelets four months ago, there contact is nil. Doubt I will ever see my £54 again. Stay clear of these cheats.

Thumbnail of user aw401
1 review
0 helpful votes
March 2nd, 2020

Never got my bracelet bit they are in for a surprise. They dont realize who they screw over. THIS IS A SCAM DO NOT BUY THIS AS YOU WILK NEVER SEE IT. THEY ARE TAKING ADVANTAGE OF A DISASTER TO MAKE MONEY. HOW SHAMEFUL AND DISGUSTING TO FEED OFF THE WEAK AND GENEROUS!@!

Tip for consumers:
Dont buy never get it

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrish1391
1 review
5 helpful votes
March 7th, 2020

I ordered 2 bracelets on January 22, which I paid for with PayPal. On February 12, I received a message to say my parcel had been delivered, but there was no parcel. On investigation with the company, they were evasive about whether my bracelets had been sent, and they said they were having supply problems, but expected to be able to send me 2 more the following week. Nothing turned up. They were very prompt with their replies, and were always assuring me that I would soon get my order. By Feb 23rd, I had heard nothing and contacted them again, to be told that, yes, they had found a new supplier and would be sending them in a few days.On March 5th my certificate arrived! No bracelets, but a promise of action very soon. By now, I had had enough and asked for a refund, which I got from PayPal very promptly. I am very disappointed, as I had hoped to help the koalas and get 2 nice bracelets. I will never deal with TreeHuggers again.

Thumbnail of user junep67
1 review
2 helpful votes
March 9th, 2020

I am still waiting for my bracelet s
That I ordered in January, I think I v been had!
Has any one else ordered these and actually received one?

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