Tyreleader.ie

I ordered the wrong tyres... no refund forthcoming.
They have obstructed at every opportunity in the returns process, so after 3 months I have contacted my credit-card company to do a chargeback against this cowboy outfit.
Horrendous customer service... if things go wrong.
Avoid at all costs.

Ordered Continental tyres but demo ones. They sent tracmax all season Chinese crap. Ticket system is useless, you only get 1 answer a day if you are lucky. So it took ages for them to say just order them again, and pay again! Not actually replacing my order which what I actually ordered. Eventually my car had to go and get tested, and without tyres I had to use what was sent to get the car on the road. So I asked for a partial refund even though I don't want these tyres on my car. They have refused this! So I've over payed big time for crap Chinese tyres. Totally pissed off. Looking at a chargeback now. Never ever again tyreleader how dare you! Order no IE-1023-*******. IE-1023-*******

Horrendous customer service. Tried to cancel order within 10mins of ordering and it was still processed and shipped out eventhough I cancelled before processing began! And will charge me €25 per package to post back!

Absolutely terrible company trading in Ireland but registered in Andorra so outside EU laws and they know it.

Got Demo tyres advertised as "New condition". Got well used tyres - I mean well used. I ordered Continental tyres - so I hoped - premier brand- you'd think. Those Two tyres were like butter soft - I got two punctures within one week. I was hopeful though- as I got Warrant To replace punctured tyre! In fact- that does NOT happen. They refused the claim! No explanation. No reply to queries. You pay for puncture warranty, you get a Puncture in tyre and warranty replacement gets refused! I got a puncture on a stone - that's how bad the tyres were in the first place. Within day of them being fitted on the car. Impossible to contact them - you get generic replies by their "submit ticket" -but you can not actually get anywhere or speak with anyone. I kept sending pictures of puncture, tyre numbers- all that you need for warranty claim! I ended up with Two useless tyres with punctures that can not be fixed. They lasted a well! Money down the drain! Very disappointed and upset. Bad experience. A lot of drama- a lot of time. A lot of stress.

They sent me somebody else's order. They don't stock the correct product anymore, but refuse to give me a refund for the incorrect order they sent to me

I placed an order on the website. Delivery is indicated in 72 hours, 5 days have passed, the stop is still on the way (written on the dpd website)! The support service for this site is not working. The robot answers, which is impossible to achieve. Order number *******! Please contact and explain the situation!.

I still have not received my tyre which I ordered on 21 April - 2.5 weeks ago! Tyreleader sent me the wrong tyre and I filed the ticket for this 12 days ago, and since then tyreleader have told me nothing about the correct tyre being sent, only empty promises that "customer care will respond to you in 24-48 hours" - LIES, LIES, LIES! I have sent many messages on their website and also emails with all the pictures requested, a ticket filed on the website, EVERYTHING, and still NOTHING from this company but empty promises. This is COMPLETELY UNACCEPTABLE and CRIMINAL to do business like this!

I paid a warranty on my tyres said they will replaced if puncture within a year. I got a puncture 6 months after buying the tyres. They do not replace its an won't respond to my emails just said " "your warranty is refused" no explanation after sending in pics what they asked for.Its a joke of a company don't buy off them or pay for a warranty cause they won't replace the tyres.They asked me to send pics off the tyres which i did after bringing car to tyreland and they said ive a slow puncture their was a tiny bit of glass in it causeing it to leak air. They get all their customers to pay for warranty and don't stand by whats on their website.They are based in Andorra and I have contacted the European Justice website and I will be taken legal action. If they keep doing this to all their customers they will get away with it. Also I have contacted online Dispute Resolution and they said they will also be in touch with this company. Dont be scammed they won't replace your tyres if you pay a warranty.

AVOID! DON'T BUY ANYTHING FROM THESE PEOPLE WHICH ARE BASED IN ANDORA! HIGH RISK YOU CAN LOOSE YOUR MONEY AND YOUR TIME! WE PURCHASED TWO TYRES FOR OVER 400 EURO, AS WE WERE TOLD TYRES SHOULD BE DELIVERED BETWEEN 2-4 WORKING DAYS -IT IS NEVER HAPPEND! FEW DAYS AFTER PURCHASE WE HAVE RECEIVED DPD TRACKING NUMBER WHICH CAN'T BE RECOGNISED BY DPD CUSTOMER DESK AND WE WERE TOLD AT DPD THE TRACKING NUMBER IS INVALID. WE HAVE CONTACT THIS POOR SERVICE COMPANY TO EXPLAIN THIS SITUATION BUT WE JUST RECEIVED FROM THEM TRACKING NUMBER WHICH IS MORE LIKELY FAKE, AND NO EXPLANATIONS ABOUT DELIVERY TIME, THEIR CUSTOMER DESK DOIESNT EXIST, WE HAVE JUST ONLY FEW MESSAGE FROM THEM AND THEY STOP REPLY, WE HAVE NOTICED SOME PEOPLE WORKING IN THEIR OFFICE IS LEAVING FAKE GOOD FEEDBACK AT SOME WEBSITES,T YOU HAVE BEEN WARNED THEY BEHAVE THEMSELVES LIKE SCAMMERS, WE HAVE BEEN IN TOUCHED WITH SOME TYRE SERVICE IN IRELAND RECOMMENDED BY THERI WEBSITES AND ALL FEEDBACK WAS BAD! THESE TYRE SERVICE POINTS HAVE NOTHING TO DO WITH THEM! WE HAVE CONTACT AND OPEN CASE IN OUR BANK SERVICE PROVIDER TO CANCELL PAYMENT AND REFUND US MONEY WE HAVE SPENT AT THIS PURCHASE, DON'T LOOSE YOUR TIME AND MONEY, THEY HAVE A REALY BAD FEEDBACK!

BAD BAD BAD, after ~15K the tires are worn, driving in wet conditions impossible. Worst experience ever. Now they have changed the Tyre-Rating on their website - hence their standard response when trying to get the tires sent back was just a lie. I have screenshots to prove that TL have cheated on their website with wrong information provided. A-Rating instead E-Rating makes big times a difference! Never again buying tires online thanks to my experience about dealing with Tyreleader and the quality of the tires received.

I bought 4 wheels (a complect/set) of MAM A4 R16 KBA ******* wheels at riepulideris.lv – tyreleader.ie for my brand new car that I wanted to use as an winter wheel set. I got wheels MAM A4 fitted with new tyres (Sailun), got them balanced and fited on a brand new car. Unfortunatelly as it turned out one of the wheels made car vibrate, because it is defected - it vobles massively from side to side in "8" and has a height diferences from center.
Tyreleeder refused to change the damaged wheel. Asked me for a 35€ deposit if I send the wheel back to them, which by it self would not be a problem. The only option provided by Tyreleader customer service was a refund for only one wheel, which was not an option, I ordered a 4 wheel set (and it is not possible to order additional wheel in Tyreleader any more with same parametres). Besides when I asked to speak with higher manager to solve the problem the respons was, this is the last time we respond to you. The only option to contact customer service is to write to them through their website and they can ansver after a day or a week or not answer at all - which is what they did and are still doing. There is no phone number, no nothing - the worst customer service in the world.
I will write reviews in other sites where it is possible to attach printscreens with tyreleaders customer service response.
P.s. Tyreleader responded to my previous review in french! Really! I am writing in english and somehiw it seems to them ligical to respond in french! And which more wors - never read the complaint, where they offered to contact customer service, which I alredy did and that is the reason why I am writing this complaint!

This company is still trading and not informing customers of there situation... There in LIQUIDATION...
Be Warned.!

IE-0424-******* can i cancel or ammend this order that i placed today as i ordered run flats instead of non run flats. I wish to cancel/ammend order before shipping. Still awaiting reply from your ticket service