Uk.trustpilot

Trustpilot don't respect freedom of speech. Or your personal opinion... I've written 2 honest reviews on a certain dating site, And they've removed both... Kinda makes you think that some companies are paying them to remove certain negative but honest reviews...

Suspended my account as spam and sent an email to say it's not l, still not restored. Reviews are pointless so is their site, genuine reviews deleted and fake spam accounts up there as "real experiences" it's a joke!

SANTANDER damning review for RACISM was removed after about 300views, claiming it is against the TRUSTPILOT policies.

WHAT A JOKE! BEING BOUGHT OFF BY THE VERY COMPANIES BIG ENOUGH TO SCREEN FOR THEIR NEGATIVE REVIEWS and falsely reporting them, is the lowest low for a "trust"worthy website!

You can't trust anyone who removes DAMNING REVIEWS!

TrustPILOT just CRASHLANDED itself!

What a corrupt, lying SHAMBLES!

Had fond a injured squeal that I took to PDSA on the 19/05/2022 that they took in after I left they put it to sleep and did not try saving it as when I went back next day one of the staff said we don't have the mean to care for this street animals, so I try to put a review against them on trust pilot, they except only reviews that suit there criteria or agendas.

There's no Trust in Trustpilot

In the high-octane world of business and personal development, where integrity and transparency are as vital as the air we breathe, my recent encounter with Trustpilot left a sour taste that no amount of sugar coating can sweeten. Picture this: I engaged in a genuine transaction with SuccessResources, investing not just my money but my faith in their 3Day seminar in Amsterdam, and then I shared my authentic experience on Trustpilot.

What happens next? Trustpilot slaps my company with a label of, pay attention - Selling fake reviews -, a claim as baseless as accusing a bird of talking!

We are a registered Educational Institute in Amsterdam, The Netherlands, nothing to do with selling fake reviews.

Despite arming myself with indisputable proof of my participation (yes, an invoice that's as real as the ground you walk on), Trustpilot stood unmoved, as if my genuine attempt at clarity was invisible to them.

Not one to retreat without a fight, I aimed another arrow of truth by reviewing Trustpilot itself, sharing my experience. The irony? This review was flagged as fake.

Despite presenting a fortress of evidence, including screenshots and case numbers (Ticket number: ******* is one of them) my truth was dismissed, tossed aside like yesterday's news.

This ordeal wasn't just an eye-opener but a clear call to all seekers of genuine feedback platforms: Trustpilot, in its current state, seems more like a court of kangaroos, where evidence leaps through hoops only to be dismissed into the void!

Everyone should question to seek transparency, and to demand a platform where our voices, backed by solid proof, are respected and acknowledged. Trustpilot, in this instance, failed to measure up to these standards, leaving a trail of questions about its commitment to genuine, unadulterated feedback..

I left a genuine review for an Energy company and within minutes my review was removed. I'm also unable to log back into my account. I can prove I was a customer of the energy company.

I read the reviews on here from people who experienced the same thing and I'm not really surprised. It makes total sense that Trustpilot and businesses would be in cahoots.

The energy company's attempts to silence me have backfired. I will post the review on a few sites and forums. As for Trustpilot, I will never trust or use them again. My intuition will have to do.

Received an email today to say I have been banned and all my reviews removed because their clever software has highlighted one of my reviews is spam. How can a genuine review of a company be spam? Maybe because I left some poor reviews of some companies? They can't even tell me which review is causing the problem. Maybe because there isn't one!

Disgusting behavior by the site!
Publish only those reviews that are convenient to see the moderators themselves!
I posted some positive comments about the company, so they blocked them and recognized them as erroneous. They considered my arguments to be groundless.

Absolutely on of the worst review site. If you leave poor review they won't publish it. If I see anyone using trustpilot I am very wary

Never trust TrustPilot.com as they have full of fake reviews. Many illegal fake reviews written by fake users and bots

Great review site very easy to use but lacks in features Howrver go there once youv completed your reviews at SITEJABBER.COM Sitejabber is the Number 1 and Trustpilot is Number 2

If I see trust pilot reviews I am going to avoid the company they review

My review of web symmetry and logo symmetry, under four stars removed
Five star kept even thought the wording were the same

These guys scammed me out of $******* AU Please do not fall for their tactics. Melanie, David, Tom and Charlie may you rot in hell

Dear Sir/Madam
I would like to share with you my holiday experience at Park Dean Newquay.
Like most people, we had an holiday in England this year. We looked at what everyone had to offer and chose you.
I am a full time Wheelchair User, Spinal Cord C5/6 (Paralyzed From The Chest Downwards).
You seem to offer a holiday that would suit my needs with your adaptive caravan.
Going on holiday is a military operation, we have to plan extensively, so at the time of booking I asked all the questions I needed to ask and
Was told that the holiday was "Was Fit For Purpose".
We were told that on arrival that our caravan would be available from 4pm. When we went to unload our luggage,, our caravan had not been cleaned.
We returned at 5.30 pm and the cleaners were just leaving and said that we could move in.
On entry, we were upset because the caravan was still very dirty and the Manager ordered a reclean.
Caravan very dirty and worn, even public hairs in the shower tray, basin and toilet.
I use a portable hoist and on at least three occasions I rang to check that the caravan bed could accommodate the hoist and was told no problem.
When checking the bed, it was a standard bed in a "accessible" caravan.
The Manager sent a handyman to adapt the bed, so the bed and hoist could put me to bed and get me up again.
The TV only had two channels, once again the handyman came back but could not do anything with it.
It was a very expensive caravan, it was sited at the very top of the park, making it really difficult to get up and down in my wheelchair.
The club house restaurant served dried pizza ect. In cardboard boxes. Not my idea of a restaurant.
Swimming was very restricted, even closed for lunch and sometimes didn't reopen that day. Night entertainment was really poor and on three occasions closed at 10.30pm. The security guard even put chains on the fire doors.
I do have photos of all the problems. Park Dean was/is not fit for purpose, check the Watch Dog reports on YouTube.
Ps. I could not even go and voice my concerns, has the Reception Door was not wide enough and there was a bar at the bottom of the door, so could not have got in anyway.
If you want a lovely holiday, maybe give Park Dean a miss. NOT FIT FOR PURPOSE."

I have written an honest review about appleiphoneunlock.uk. As this site is known for Fraud. You can look the reviews in this site. Unfortunately, this is not what they are meant to be for.

My honest reviews were removed even though my feedback are properly backed up with proper documents. See my attached screen shots for my reply. And here's what they have to say:

"We can't allow these kinds of statements on Trustpilot because they risk causing offence to people, contravene our User Guidelines, and may also break the law."

Like what? The proof was there. Oh yeah. The site being reviewed is a premium user of this feedback site. So that is why.

Great service. Hassle free. Easy to do business with. Finance available which made it so easy. Definitely recommend to my friends and family

In common with with many other consumers I have had an appalling experience with Hermes the UK parcel delivery business and I view with disbelief Trustpilot's 4.4/5 star rating for Hermes in its Hermes UK profile. Why is this so at odds with other reviews and assessments of Hermes?:

Sitejabber: 1.1/5 stars
Trustpilot profile for Hermesparcelnet for which Trustpilot receives no income from Hermes and has no invited reviews: 1.3/5 stars
Trustpilot profile for Hermes (no 'UK') for which Trustpilot receives no income from Hermes and has no invited reviews: 1.4/5 stars
Trustpilot profile for Hermès (the luxury goods business) that is effectively a profile for Hermes because the overwhelming majority of reviews are posted by people who mistakenly believe they are reviewing the pacel delivery business: 1.4/5 stars
Amazon customers: 2.1/5 stars
Review Centre: 1.3/5 stars
Reviews.io: 1.2/5 stars
MoneySavingExpert opinion poll that rated Hermes 14th worst of 17 parcel delivery businesses
BBC 'Watchdog' programme that reported Hermes was the parcel delivery business it had received most complaints about

One reason is that most if not all positive reviews on the Hermes UK profile are reviews that Truspilot has allowed Hermes to invite. Danny Richman in his report 'Can you trust Trustpilot? – 9 million reviews studied', https://www.seotraininglondon.org/can-you-trust-trustpilot/ uses Hermes UK's Truspilot profile as an example of how invited reviews paint a false picture. He found that 81% of all reviews (predominantly invited) were "excellent" and 7% "bad" but just 9% of uninvited (termed 'organic') reviews were "excelllent" and 88% "bad". Another reason could be that Trustpilot's "advanced software" deems a worryingly unknown but apparently significant proportion of negative reviews to be "suspicious" and removes them. I have had all seven of my justifiably critical, honest and objective reviews of Hermes UK removed in this way and they haven't been reinstated when I've provided tracking information and correspondence with sellers.

Trustpilot receives payments from Hermes. This raises concerns about Trustpilot's independence and integrity and whether its reviews should be trusted.

Recently told Trustpilot to delete/remove all my posts and basically close the account.

Why? Well, a company (onestream.co.uk) which is an ISP in the UK, did not pick up the phone, or respond to an email I sent, so I posted what happened to myself on Trustpilot. The company then complained to Trustpilot about the post claiming I was not a customer and then that I had no contact with them either. Trustpilot removed my post with the proviso that if I could supply proof, then the post would be reinstated - I refused and made a counter argument, that if they check my post in this way then they need to check every post on their site to make sure that there was contact, otherwise if they do not check every post then they should not check mine either, just for fairness.

I received an email from someone called manuel, who did a cut'n'paste job of trustpilot rules - my reply 'that is not the question'.

He then, made a more compressed and more personal explanation of the rules - but again this did not answer the question/point, and was basically going over the same point he tried to make in his first email; I suppose he thought it would be rude to just repeat the cut'n'paste job, or would the rudeness be too obvious LOL!

He then did the same thing for a third time.

It was obvious that he was trying to avoid addressing the point I had made and therefore validating my point/contention - a typical neo-liberal move, he also got shirty when I pulled him up over his claim that there was no pre-screening of posts by my replying that there is just post-deletion.

So I told them where to go and close the account and delete all posts.

[12/01/24]

Update to above.

Believe it or not, I rejoined trustpilot, but have just closed account with them, for a variation of above.

I made a post about sainsburys supermarket, it was removed, then made a second more detailed post about the same company, which was also removed, in both cases it was stated that their software had done this, that mistakes can be made, but they were sure it was the "right call".

I replied to both, got a email to both replies stateing that if i could proof that I had a purchase with sainsburys by way of invoice, delivery proof etc that they would consider reinstating the postl my reply was that this was inapplicable, to which I am.was still waiting for a reply.

I think that these posts were deliberatly removed because i used the word 'discrimination' and trustpilot can not have that, for some reason.