• UK Mail

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Overview

UK Mail has a rating of 1.5 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. UK Mail ranks 244th among Shipping sites.

  • Service
    2
  • Value
    1
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate UK Mail?
Top Critical Review

“Avoid at all cost!”

Luke F.
3/9/22

AVOID AT ALL COSTS! This company is nothing like International DHL, they are terrible, cost our small business over £5000 in lost consignments. They often deliver in 2-3 days not 24 hours like advertised. I would hate for anyone else to loose out- use a proper service like DPD instead for your small business

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user ist2
1 review
0 helpful votes
December 13th, 2023

Completely insane how the tracking says 2 day delivery and it's been in transit 15 days with a delay and i have been home all day for days and it says out for delivery and then says not completed or when they say out for delivery then get scanned somewhere else totally different like in sheffield it was out for delivery then somehow ended up in lutterworth? Even fuhrer away from where i live.

Products used:
none got deliverd

Service
Shipping
Quality
Thumbnail of user lukef108
1 review
0 helpful votes
March 9th, 2022

AVOID AT ALL COSTS! This company is nothing like International DHL, they are terrible, cost our small business over £5000 in lost consignments. They often deliver in 2-3 days not 24 hours like advertised. I would hate for anyone else to loose out- use a proper service like DPD instead for your small business

Tip for consumers:
Use DPD

Products used:
DPD

Service
Value
Shipping
Returns
Quality
Thumbnail of user paule1089
1 review
0 helpful votes
August 10th, 2022

DHL WELLINGBOROUGH

A COUPLE OF LITHUANIANS THEY STEAL FROM THE DRIVERS' MONEY AND THEY DON'T PAY THEIR WAGES

MANAGERS RICHARD PICKERING AND CAVELLE SPROTT ENCOURAGE AND PARTICIPATE IN THESE PRACTICES
#https://www.facebook.com/richard.pickering.7545
#https://www.facebook.com/csprott1
#https://www.facebook.com/RemigijusLigita

THE POLICE, LAWYERS AND THE MEDIA HAVE ALREADY BEEN CONTACTED.
DO NOT TRUST THESE PEOPLE, WHO ONLY USE THE WORKERS

Thumbnail of user leem106
5 reviews
3 helpful votes
July 18th, 2018

I had a delivery arrive while i was out the parcel needed to be signed for so what did the delivery guy do leave a parcel behind my gate in the front garden and signed for the parcel him/her self i have contacted the company twice but am still waiting a reply which i am not really expecting

Thumbnail of user jasonm315
2 reviews
3 helpful votes
April 25th, 2018

I had a shipment come in from Poland, although it started as a DHL shipment, UK mail took over in the UK and promptly lost the parcel for 2 weeks... just a total disaster area

Thumbnail of user izaa5
1 review
0 helpful votes
March 16th, 2017

I did order something from amazon. I was waiting at home for my parcel, unfortunately didn't come. Same evening received a massage -sorry.we have missed you. Really? Next day I was waiting outside my flat. The driver came. Didn't try to look for my flat (big development but with clear numbers). He didn't try to leave any massage for me. I approached him and ask him which number he is looking for? He said my number. MUST BE A JOKE.HE DIDN'T TRY TO FIND MY FLAT AND HE WAS READY TO LEAVE. I THINK SOMEONE should do something about it. Looks like delivery job is the most difficult one or they must be stupid. SHAME!

Thumbnail of user sharonl48
2 reviews
9 helpful votes
December 11th, 2015

I am housebound and disabled and UK Mail left three cards in my door of failed deliveries but they did not even knock my door and ignored my message stuck on my door to knock loudly and wait five minutes I will get there. I phoned the Customer Services and gave the references on the cards they said the cannot deliver then I have had to ask the company I bought one of my parcels from to get them to bring it back today and actually knock the door! The Customer Service Department does not answer the telephone I have been trying all morning the email I tried to send just crashed on their website they have three of it my Xmas shopping parcels and they are uncontactable be phone or email I have paid for these things and they say they cannot deliver them I hope UK mail see this review since they have made it impossible for me to contact them and if I do not get all three parcels today reference numbers: *******, ******* and ******* I am contacting the P O L I C E regarding theft of my property by UK Mail!

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About the business

With a national network of more than 55 sites and 2500 vehicles we are able to offer customers a unique integrated service with a full range of time-sensitive and secure delivery options for parcels, letters and pallets.

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