• Umobix

Umobix

Overview

Umobix has a rating of 3.69 stars from 225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Umobix most frequently mention customer service, phone tracker, and real time. Umobix ranks 2nd among Parenting sites.

  • Service
    156
  • Value
    151
  • Shipping
    84
  • Returns
    98
  • Quality
    138

This company does not typically respond to reviews

Positive reviews (last 12 months): 64.9%
Positive
37
Neutral
0
Negative
20
90
See all photos

What reviewers want you to know

Positive highlights

  • I love the attention that customer service gives its customers i have never had it better.
  • Umobix is The best Mobile Phone Tracker I've ever used!

Critical highlights

  • ); Umobix Software was unlinked or damaged by anti-virus software, target device's owner or other services.
  • The app is such a mess it creates so much trouble once installed on the target phone.
How would you rate Umobix?
Top Positive Review

“All cracker give access remotely”

Rose R.
4/16/24

Looking for a way to keep tabs on your kids or employees? All Cracker is the perfect solution! With this helpful, you can see everything that's going on with the device, from texts and calls to GPS location and social media activity. My colleague introduced them to me then I write them on WhatsApp ‪+1 904,,200**6303

Top Critical Review

“No real time monitoring and iPhone is hard to set up”

Jason J.
12/5/23

If you want real time monitoring this app is not the one for you. You can get updates every 24 hours which is way too late to stop anything that is happening. You need access to phone all the time so you can download backup and then message customer service with screen shot so you can get a code sent to phone. 10-15 mins every time. I asked for refund in less than 24 hours and they will not comply.

Reviews (225)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (59) target device (11) phone tracker (42) kris jenner (14) target phone (11)
Thumbnail of user jasonj1339
1 review
2 helpful votes
December 5th, 2023
Verified purchase

If you want real time monitoring this app is not the one for you. You can get updates every 24 hours which is way too late to stop anything that is happening. You need access to phone all the time so you can download backup and then message customer service with screen shot so you can get a code sent to phone. 10-15 mins every time. I asked for refund in less than 24 hours and they will not comply.

Tip for consumers:
They will not give refund and don’t offer free trial.
I suggest paying the one month higher fee to make sure it works for you

Products used:
Umobix tracker software

Service
Value
Returns
Thumbnail of user michaels12224
2 reviews
3 helpful votes
December 20th, 2023

Tried setting this up on my daughter's phone due to technical teen difficulty. After numerous attempts at getting this to work, I contacted customer "support", who is less than helpful. They will take your money fast and then blow you off, blaming their inability to provide the service you paid for on you. Avoid this company AT ALL COSTS.

Tip for consumers:
Tried setting this up on my daughter's phone due to technical teen difficulty. After numerous attempts at getting this to work, I contacted customer "support", who is less than helpful. They will take your money fast and then blow you off, blaming their inability to provide the service you paid for on you. Avoid this company AT ALL COSTS.

Products used:
Monitoring service

Service
Value
Returns
Quality
Thumbnail of user poetheart2017
1 review
3 helpful votes
February 28th, 2024

Its greedy if you for whatever reason cant use their product, didnt recive ANYTHING bur still must pay!

GREEDY!

Thumbnail of user antonioc607
1 review
1 helpful vote
February 5th, 2024

I spent nearly 8 hours trying to get access onto the phone two of those hours I had the actual phone. I spent 1 hour with their customer service eventually I just said screw it and tried a different company which literally took me around 11 minutes to download and get everything straight. I only had the service 33 hours contacted them to cancel and refund the money we'll get this they don't refund anything unless it's their program that is not working properly. So if you buy one year membership you are toast If you buy anything you are toast because they're going to always say that their program is working properly. The customer service agent that I spent an hour communicating back and forth with via text because they don't have actual live support that you can talk to had to have been a foreigner with no experience because I had to ask him the same thing three to four times. And the only thing that you can get access to without having the actual phone is their location. You will have to have either the phone or the password and login info and send them a 2FA code which then you need to get from them to put it into the system. Trust me what I say this Go elsewhere I also use bark and they only charged me $1 for 3 days and it was super easy to cancel no problems I ended up going with a great company that has actual live customer service that you can talk to on the phone

Thumbnail of user ts6653863992
1 review
1 helpful vote
April 15th, 2024

They are merciless scammers. They will make you pay multiple times promising to do the job. And they will resort to blackmailing once we stop giving them money. I just wanted to see if my spouse was cheating on me or not. But these scammers scammed me down to my last $400. After some days i found All Cracker who actually did the job within hours and they even had reasonable pricing unlike these scammers. Their customer service is so fast and efficient. I would recommend to contact All cracker +1(904)**2006***303 via WhatsApp or Text to anyone who has been in my situation. Do not give these scammers your money or personal information

Thumbnail of user maggiec194
1 review
0 helpful votes
March 31st, 2022

Customer service is great.
Unfortunately, apple restricts, so can only update feed every 24 hours:/
Will update review once I've used it a bit more :)

Service
Value
Quality
Thumbnail of user girlgal64
1 review
0 helpful votes
April 15th, 2024
Verified purchase

You are not a member and they keep taking money unauthorized out of your account do not use these people they are a scam

Value
Shipping
Returns
Thumbnail of user roser738
1 review
0 helpful votes
April 16th, 2024

Looking for a way to keep tabs on your kids or employees? All Cracker is the perfect solution! With this helpful, you can see everything that's going on with the device, from texts and calls to GPS location and social media activity. My colleague introduced them to me then I write them on WhatsApp ‪+1 904,,200**6303

Thumbnail of user andrez31
1 review
1 helpful vote
January 8th, 2024

This platform has been stressful to use but with the help of the instagram guru I was able to do a lot and I am happy with that cyboxtech helped generally

Products used:
Monitoring app for parenting (cyboxtech) on instagram

Service
Value
Shipping
Returns
Quality
Thumbnail of user larryq206
1 review
0 helpful votes
April 18th, 2024

Great service from All Cracker. Love the company service so much. Very fast setup and undetectable to the target phone user. I Especially love the keylogger feature. The browser history is really nice too because it records even if the target phone goes into incognito mode. Perfect for monitoring your children's phone activity. So I might add three customer service is out of this world. I've already recommended this service to over 17 people in the 2 months I've had it. So reach them out on text +1(904)~200-63~03 or WhatsApp if you're interested in any types of services they are professionals. Highly recommended

Thumbnail of user priya.aggarwal1804
1 review
0 helpful votes
April 17th, 2024

Be aware people, the site says so many things but they just lure you and are completely a scam. It is not helpful at all and they just rob money from you

Products used:
the app itself wasnot useful, they keep information hidden from user

Service
Value
Shipping
Returns
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Thumbnail of user tarizs
1 review
0 helpful votes
January 15th, 2024

Parenting is a major role in the life of children. And I am glad to be one, and I can monitor my children anywhere I am with umobix but they have a bad set up so I met with CYBOXTECH via Instagram and they helped with every necessary details.

Tip for consumers:
Cyboxtech will help you on Instagram

Products used:
Mobile application

Service
Value
Shipping
Returns
Quality
Thumbnail of user krystlem48
1 review
2 helpful votes
October 28th, 2023

I was going to try this for one month. I never used the product because it needed the device in hand to use. So I never used it but then they turned on automatic renewal amd changed my account for another month and won't refund me. They are scammers.

Tip for consumers:
They take your money and refuse to refund

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user williamj2053
2 reviews
0 helpful votes
April 19th, 2023

The product simply doesn't work for iPhone. I followed all the instructions given by cust service and it didn't work. So they agreed to give me a 60% refund and continue the service for the remaining time. However, they shut down the service after giving me the partial refund. So I contacted them stating that this was not what we agreed to. They reactivated my account but now nothing works. No data is downloaded except browser bookmarks. Horrible company. DO NOT DO BUSINESS WITH THEM.

Products used:
umobix for iPhone

Service
Value
Returns
Quality
Thumbnail of user lizzpumarejo
1 review
1 helpful vote
October 13th, 2023

I tried the service, it did nothing but cause the device to crash using apps, failed to show the information it was promised (like snapchat) I even sent snaps from my phone to target phone and it still didn't get any of it. The worst was what it did to the phone. It completely OVERHEATED it, drained the battery on the phone within 2 hours. Even after changing every setting it didnt work. Im not a novice and this isnt the first service Ive used. On top of that, I was charged for over a year even though it was suppose to be month to month. After contacting customer service to cancel it. They refused. I went over their REFUND POLICY (make sure you read all of it, they make it practically impossible for you to cancel or get refunded anything) according to their policy I was qualified for at least a partial refund. I've reiterated it to them, shown them, proved it and they are still refusing and saying a refund is impossible. Wth is that? They keep pushing to add it back onto the device and just keep offering me 1 free month of service. I have a year left with this and they want to add an unnecessary extra month. I have been going back and forth with them for over a month now. Do not go with them!

Tip for consumers:
They will not refund you. It may say they do, but you need to READ EVERY DETAIL IN THEIR "REFUND POLICY". They make it nearly impossible. Even with my experience and reading everything it says, I qualified for at the least a partial refund and they keep saying that's not possible. They keep pushing to put the service back on the device and offer 1 extra free month

Products used:
Mobile tracking.

Thumbnail of user jovicab1
1 review
0 helpful votes
July 12th, 2023

I wanted to try this srvice ans ssubscribed but by mistake I paid a membership for 2 years. The same day I contacted them and explained that I won't use the product and that I have 14 days trial period to ask for refund.
They refused to to issue a refund. Wery acammy by them. They wanted to keep money even I sent so many mails explaining and asking my money back.
Very unprofessional. They are basically stealing from me...Shame on them

Service
Value
Returns
Quality
Thumbnail of user lahliajade
1 review
0 helpful votes
April 19th, 2023

After using it a few times it became very easy to use and if I do have any problems, customer support are always available, responding quickly with all the help or information you need.
I can view everything I need to, including location, messages and social media apps.
It's the best what's app tracker and it's exactly what I need to keep my kids safe.
Thanks

Tip for consumers:
How you view everything on the target device

Products used:
App

Service
Value
Quality
Thumbnail of user diegoa164
1 review
1 helpful vote
January 25th, 2023
Verified purchase

Pretty much u have to live with the target device, and this is what they say
Please keep in mind, our app is created to track a Child's target device, so it basically means you definitely have an access to it at any time as this is your child.
Garbage get another

Permissions can be disabled for several reasons. Due to Antiviruses on the target device, battery optimizers, or updates to the target device itself.

The phone settings and app setting are right the app just stops and you have to restart everything
Every 6 hrs basically

Service
Value
Returns
Quality
Thumbnail of user shantelm32
1 review
0 helpful votes
January 23rd, 2024

I wasn't happy with my partner because of the constant lies but got to know all of these with the help of the professional team in instagram via CYBOXTECH.

Tip for consumers:
Work with cyboxtech

Products used:
Application

Service
Value
Shipping
Returns
Quality
Thumbnail of user ghallywood0
1 review
1 helpful vote
June 2nd, 2023
Verified purchase

The app stopped working days after i purchased the service. I contacted the they couldn't help fix it and they didn't refund me i asked them for a refund several time they didn't, i removed my card details from their dashboard and after three months they billed my card with a deferent subscription. I asked which i have asked for refund and they still didn't refund me. Stay off they are fraudsters

Service
Value
Returns
Quality
Thumbnail of user pattyd229
1 review
1 helpful vote
October 26th, 2023

This is a fraud!
Be aware that his company has a return policy that states that no refund will be issued in case of:
The user refuses to re-install.
This app is very complex to install. I spent 4 hours with 2 customer service plus using an unuseful video After all the efforts, my husband and I couldn't install the app. I requested the reimbursement since we weren't able to do the installation. The answer from representatives Nicholas Griffin and Sophie Allen was "You are refusing to install it, so you don't qualify for reimbursement".

This company will make the installation process so difficult and blame you that it is your fault for not following instructions to force you to quit. Then, will claim that you are refusing the installation. I have a record of the 4-hour-plus hours' conversation with these people.

Tip for consumers:
It is a big fraud. Please be careful!!

Products used:
Umobix

Service
Value
Returns
Thumbnail of user monicabeasley316
1 review
1 helpful vote
August 11th, 2023
Verified purchase

Frustrating experience. Getting a refund is extremely challenging. Unable to log in. Subscription canceled but no refund.

Tip for consumers:
Awful experience

Thumbnail of user scottym36
1 review
2 helpful votes
April 2nd, 2022

Worst site ever I payed money and couldn't do anything I kept getting stuck at the loading screen then when I finally get in it kicks me back out I looked on the targets phone the messages don't add up it's like here to old there's no deleted messages and everything that they said you can do you can't ou can only read old messages not worth the waist of time or money there refund policy is $#*! so I'm doing this instead to help everyone else before they end up like me payed 50 bucks for nothing thanks.

Tip for consumers:
Don’t ever use this company

Products used:
I bought option 2 and couldn’t us it. When I asked about it they tlild me it’s down for the day maintenance

Service
Value
Returns
Quality
Thumbnail of user leviss2
1 review
2 helpful votes
October 29th, 2023

I will not deny that it is the best Mobile Phone Tracker for android phones. I was able to set everything up quickly and they gave me 2 more weeks because I bought a subscription for a month. Good enough

Products used:
app fro tracking

Service
Value
Shipping
Returns
Quality
Thumbnail of user samk947
2 reviews
1 helpful vote
January 6th, 2024

This platform is very good but I wasn't able to get all the details I need so I was refered to a professional via instagram at cyboxtech and they helped me with all the issues I have and they took their time with me and I am so happy about that. The best bet

Service
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Sitejabber for Business

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From the business

UMobix is a brand new no hogwash parental control app, that allows you to monitor target phone activities, such as SMS, Calls, GPS locations, Facebook, WhatsApp, Keystrokes, Instagram and other.

Company Representative

Thumbnail of user stum20
Nate D.
Typically does not respond to reviews

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