• United Tools

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Overview

United Tools has a rating of 1.68 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. United Tools ranks 186th among Tools sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
How would you rate United Tools?
Top Positive Review

“Good reciprocating saw”

Michael A.
9/19/18

Excellent product, my favorite saw. Use this for a lot of times when saw is needed and does not need to be exact or straight edge.

Top Critical Review

“It was my mistake i did not check their reviews, yes it is a big scam, they took my money and send”

Abdul K.
8/12/21

There is no option for zero or minus for rating.It was my mistake i did not check their reviews, it is a big scam, they took my money and never send anything. I will definitely take an action against them. Just wait and watch guys.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user abdulk126
1 review
2 helpful votes
August 12th, 2021

There is no option for zero or minus for rating.It was my mistake i did not check their reviews, it is a big scam, they took my money and never send anything. I will definitely take an action against them. Just wait and watch guys.

Thumbnail of user vincentf185
1 review
1 helpful vote
April 25th, 2022

I have emailed them a few time to say I have not received this tool and no reply and no phone number. PLEASE DO NOT USE THEM BIGGEST SCAM TOOK MY MONEY

Thumbnail of user michaela613
1 review
1 helpful vote
September 19th, 2018

Excellent product, my favorite saw. Use this for a lot of times when saw is needed and does not need to be exact or straight edge.

Thumbnail of user jk272
1 review
6 helpful votes
January 6th, 2019

This website is a scam to take your money and who knows what else. Interesting that someone tried opening up a credit card in my name right after I purchased something from this website, which I never received BTW! Luckily PayPal is a reputable outfit and refunded my money. DO NOT purchase from this place unless you like getting nothing for something.

Thumbnail of user jls8
1 review
7 helpful votes
September 17th, 2018

Ordered from these people around the 1st of Aug. Took my CC# and haven't hear from them since, not that I haven't tried. Interesting part, the "paypal" account they have belongs to someone in California. The funds went from my CC directly to this person. No activity at all to my Paypal account! My CC company refunded the money. Really well oiled company in my opinion

Thumbnail of user rachelo49
2 reviews
9 helpful votes
September 12th, 2018

Just like everyone else. Ordered, got confirmation, charged my cc right away through pay-pal. Wrote several emails, heard nothing. After 3 weeks I called their # in Singapore and the call won't go through. I will cancel the charge.

Thumbnail of user amandal406
1 review
4 helpful votes
January 15th, 2019

I placed an order on 07DEC and as of 15JAN have not received my item or a response to the 4 emails I sent.

Thumbnail of user jamesw1018
4 reviews
6 helpful votes
March 9th, 2019

After you put in your order and pay these guys, don't expect to get anything - not even a response to your emails. If you want to throw your money away, you can send it to me, instead... at least I'd thank you for it, LOL.

Tip for consumers:
Stay away!!! Fraud!!!

Products used:
Never got it.

Service
Value
Shipping
Quality
Thumbnail of user donb269
1 review
7 helpful votes
July 17th, 2018

I ordered one item from them Received a confirmation email saying order was being processed. After a week I emailed (thats the instructions given) and asked for an update. No response. A second request also went unanswered.

Thumbnail of user gregoryb141
1 review
13 helpful votes
July 5th, 2018

I ordered a product from this website, the company is in singapore. Didn't think that was a real concern. Got the invoice in the email moments after ordering. Invoice said would process on payment verification. Payment went thru paypal->visa. Both registered the payment within minutes. Have sent 4 emails to the address listed on the invoice (which is also the return address for the email) asking about processing/shipping. Have no response. They appear to be a big, dead hole. Have contacted Paypal and registered a dispute. Have Visa putting a hold on the payment. Also have notified the company - via email - to consider my order cancelled - not that I expect they'll see the order.

Thumbnail of user judyk131
1 review
6 helpful votes
September 7th, 2018

I've written 3 emails that are unreturned. No answers as to tracking number or when to expect shipment. They received my money through PayPal immediately. Don't waste your time!

Thumbnail of user roberta561
1 review
0 helpful votes
August 26th, 2018

Not bad but the package arrived too long.
I hope there is an option to use Fedex or other couriers so the items arrive quickly.

Thumbnail of user stepheno71
2 reviews
14 helpful votes
September 20th, 2018

This is a complete scam site. They take your money but do not send the goods. I called their telephone numbers and the lady at the other end said they put her number and she has reported them to the police. If any reviewers say they are good then they are from United tools.

Thumbnail of user johnl1168
1 review
3 helpful votes
December 16th, 2018

Deserve no star. Price too good to be true and is a scam. Should know better! PayPal shouldn't even do business with this outfit. Paypal is refunding my purchase after my complaint. As above comments, outfit takes your money and disappears.

Thumbnail of user kevind285
1 review
4 helpful votes
August 8th, 2018

Ordered a week ago. Vague confirmation email, no ship info, no response to emails to "sales". Suspect this is a scam site.

Thumbnail of user davidl1042
1 review
3 helpful votes
October 4th, 2018

Paid through Pay Pal. No response to e-mails. Using Pay Pal to expedite re-payment. Buyer beware!

Thumbnail of user billm455
1 review
4 helpful votes
September 2nd, 2018

It has been 15 days since i ordered my item. There has been No tracking number and No answer to my several emails that i sent. I think i have been totally ripped off.!

Thumbnail of user charlest169
1 review
5 helpful votes
July 29th, 2018

Goods, they have great quality very happy. I have ordered several times and have never been unhappy. I would recommend to anyone

Thumbnail of user arthurm144
1 review
2 helpful votes
August 6th, 2018

Received the goods after 14 days after the order. Perfectly packed, the appearance of no complaints.

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