Unitek-products

I bought their IDE/Sata USB drive interface back in 2018. Needless to say the warranty was over. I needed this to help support my customers, since my job is I. T. Support. When I bought the product I did not ever test the older IDE interface on the device until recently. I had to go through some older drives. Well, 2 different IDE drives would not work on the device. I contacted the company to ask them if there was something I could do to read the drives. They did give me some ideas on what to do. However, this did not work. Obviously the IDE port was defective when I bought it but I did not know this. The person I was in contact with believed what I told her and said she would send me a new device. When I got it I plugged it in and it worked perfectly on the two drives I was having problems with. I even asked if they wanted me to send back the bad one, but they said don't bother. Anyhow this is the type of company that is really nice to work with because they stand behind their products and have great support. I highly recommend them.