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Overview

UniversalApplianceParts has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. UniversalApplianceParts ranks 219th among Appliance sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Quality
    1
How would you rate UniversalApplianceParts?
Top Positive Review

“Cheaper than competitors and hassle free order”

Steph W.
11/13/16

This was the cheapest price I found on the part that I needed. I think I saved around $10-15 and maybe even $20+ if I bought from the manufacturer. The replacement part fits as expected!

Top Critical Review

“Horrible”

Jenny M.
8/2/16

Worst experience ever. I'd give it a 0 if it was an option. I paid extra to have my dryer part delivered in 2 days and a week and a half later... Still no part. It is difficult to get someone on the phone and when I finally did, they said that they never processed the order. When I asked to have the shipping refunded, they refunded and cancelled my entire order... Which I wouldn't have known unless I called back the next day to check on the status. I ended up ordering elsewhere. Don't buy from here. Ever.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user jennym62
1 review
0 helpful votes
August 2nd, 2016

Worst experience ever. I'd give it a 0 if it was an option. I paid extra to have my dryer part delivered in 2 days and a week and a half later... Still no part. It is difficult to get someone on the phone and when I finally did, they said that they never processed the order. When I asked to have the shipping refunded, they refunded and cancelled my entire order... Which I wouldn't have known unless I called back the next day to check on the status. I ended up ordering elsewhere. Don't buy from here. Ever.

Thumbnail of user stephw12
2 reviews
3 helpful votes
November 13th, 2016

This was the cheapest price I found on the part that I needed. I think I saved around $10-15 and maybe even $20+ if I bought from the manufacturer. The replacement part fits as expected!

Service
Value
Shipping
Quality
Thumbnail of user davidb167
1 review
1 helpful vote
November 1st, 2013

They do not keep you informed about the status of your order. They do not respond to your emails. They do not even follow what they say they will do on there website, like promptly letting you know that the item is out of stock and responding to e mails.

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About the business

Selling Appliance Parts for over 25 years. Better Prices - Faster Shipping.

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