Easirent

Absolute trash of a company. I found a used syringe right outside the front door. The inside of the place stank of low-grade marijuana. The staff was unattentive and unhelpful. The place itself was misleading and VERY difficult to find. I had to spend an extra 60$ just getting to this ghetto $#*! place. Then they denied me because I did not purchase 3rd party full coverage beforehand like I knew or anything. Absolute bottom of the barrel trash company.

I had the worst experience ever with the lady on the front desk, she was rude to all customers including myself like it was our fault she was working on Christmas day. She literally left me standing to get her break. I would never rent from easy-rental again. I'll be more than happy to receive a call from management and explain everything I experienced during my visit. I will make sure non of the people i know would rent from them too. Also, it's been a couple of weeks since I returned the rental car and still did not get my deposit back.

For me, my experience was great! I didn't use a third party use and the price was fantastic, especially for no mileage limit! They picked me up and took me back to the airport, which is fabulous!
The people was friendly, made it ease and quick to get my car! And what I love is that they actually had my car on the lot compared to other companies. This made my trip soo smooth! I will definitely use them again!

I reserved for 3days on 2/4/24, but used only 2 days, but they still charged me for the full 3 days. When I call them. I was told it was my fault not using the full reservation period and they do no refund.They should have told me upfront. I have never experienced this with other rental companies before.

Reserved a vehicle online arrived at the Miami airport waiting for Easirent shuttle, it runs every 15-20 minutes from easirent to the airport. It had been over 30 minutes so I called to check on the status of the shuttle, they didn't answer the phone. Called another 5 times, no answer, no option to leave a message or get a call back. After 45 minutes we had to find transportation on our own to get to easirent to pick up our rented/reserved vehicle. When we got to the easirent location I politely told the man working the desk that we had waited almost an hour for a shuttle and had to pay for a ride because the shuttle never showed up. He told me that I did not wait almost an hour for a ride. I didn't argue with him, but he was really rude. After waiting for two other people in line in front of us, we were told our vehicle was ready. It was not the vehicle I had reserved with my online booking, but at this point I just wanted a vehicle and to get to my hotel room. We tried later to call easirent to see if we could drop the car off at other locations of theirs, they didn't answer. We called 13 times in the two days. We never got an answer any of these times. We ended up just dropping the car off at another one of their locations, at the Fort Lauderdale location. When dropping it off they had probably 6 people in line in front of us, all frustrated and upset. When we dropped the car off they didn't ask our name or for any of our paperwork, they didn't even ask where the vehicle was parked. We handed them the keys and walked out. This was by far the worst experience we have ever had with a car rental. I do not recommend renting a vehicle from them. If I could give them negative stars I would. Made our vacation very stressful.

I recently used the service. A refund deposit of $500 was debited from my account within 2 minutes. It is advertised refund return 3-5 business days. I finally got thru to speak to someone and she said refund 7-10 days (business). Will not recommend.

After a 2hour and 10 minute wait I finally got to see an agent. The reason I even waited was because I prepaid. Mistake!
After a brief input of information, address, phone numbers, license, credit card, the person (agent) asked me if I plan on taking the car out of Las Vegas?. I said probably. Vegas is surrounded by other towns. Then he corrected himself and clarified Nevada. Then he asked if I had a return flight. What difference does that make I asked myself. Nevada is not an international destination with a 90 day limit stay.
I am an airline employee and travel non-revenue ( non-rev). I fly based on availability. Therefore I typically don't list on a flight until 24 hours before. However this agent was adamant that I need to have a confirmed reservation. Ok, I made one on the spot. Then he said " no, you need to have one before you come up to see me.? I said what fu**en difference does it make I asked him?
It's a confirmed reservation, with my name a valid PNR number ( confirmation code) with an Airline. No good enough, denied.
At this point I was furious for wasting 2 hours of my life trying to save $75 on price compared to renting with a major car rental company. I asked for a refund, which the agent said it was in and It will take some time to process through Corporate. I'll never see that refund. Maybe I will. I felt bad about my outburst, but it did feel good to let out my frustration. At least I was spared the insurance question that was coming up next. I was able to listen in on how people ahead of me struggled with that one. Apparently insurance carrier information and proof of insurance isn't enough. They need to see a detail itemize breakdown that you have collision.
I can see if they were the only rental place in the world, then they can make their own rules.
2 hours!
Unfortunately we take out our frustration on the people that don't deserve it. They are just there to follow someone's rule. They get paid the least, do all the work, and take all the crap. For that I apologize. I'm sorry hair bun Q-Tip head guy😣.

This is a bad one! We rented a car through Priceline and it ended up being easirent who had never used before... And never will again. We rented from the Las Vegas place. I believe the guy who helped me his name was Michael. He was a young light skin black fellow who was very unprofessional to say the least. When we finally got the car rented after dealing with his gangster attitude I noticed the right front fender well had a humongous dent in it. I went back in to tell them that they didn't mark that on the sheet that I signed and he said I f****** know it's there. I told him I wanted him to mark it on the sheet that it was dented and he asked me what my f****** problem was and very nastily obviously. Seriously. I couldn't believe how he was acting. So I told him again that I wanted him to Market and then I took a picture of it because I was worried he was just going to throw it in the trash or something. He then yelled just get the f*** out. Luckily there was a gentleman in there with me who walked outside and gave me his phone number in case I needed a witness. We both agreed we've never seen anything like that before in any kind of establishment personally. I rented this car on the evening of February 25th at about 5:30. Whoever that guy was absolutely needs fired. It basically ruined my first night in Vegas.

This is a very cheap car rental company that makes its money on folks looking for a deal. There are no deals here. The company is shady with very strange rules about car rentals, They make reservations for cars they do not have and because they are offsite of the airport, you do not have the ability to shop around after they tell you that the wait for a car is 1-6 hrs. There are a number of hidden charges with each rental that shoots the prices up to what other actual car rental companies charge. Cars are given to you DIRTY and smelly but it's take this or wait another hour or so for a car to be returned before we have one for you, This is NOT how we rent cars in the USA.

I (from Alberta, Canada) rented a vehicle from Easirent through Expedia. When I came to pick up the vehicle in Las Vegas, the clerk informed me that the collision damage waiver (CDW) that is included in my premium credit card would not be accepted and neither would the CDW I have through my own car insurance. He wanted to charge me approximately 1.5 times the cost of the car rental fee just for insurance (on top of the rental fee I had already paid). If I didn't pay, they would not give me a car. The online company policy states that CDWs are accepted. I cancelled the rental because of breach of contract on part of Easirent. They refused to refund my money. I have rented vehicles in many parts of the world and have never encountered such a scam.

When we arrived to the orlando airport we waited 15 min for the shuttle and then when it finally arrived the ride took 25 min to get to the agency with several stops. If that was not enough when we finally checkedin the agency charged us $220 for insurance we already booked and paid for since I didn't buy yet my flight out of the US. (Something that was never said during the reservation). All my attempts to talk logically with the company failed. Stay away! Dishonest car rental company.

They are thieves and scammers, they take reservations without mentioning that they want to charge extra, once in the place they ask for USD 1800 as a guarantee that they retain from your account, then charge an extra USD 300, for no coherent reason. If you call by phone they leave you on hold for more than 20 minutes and then they hang up and by not accepting their conditions (which of course they do not anticipate in the reservation) they charge you for the cancellation. THIEVES! Look for serious companies, this is not one!

We booked the car through expedia, paid in full and called in advance several times to make sure we have a car as the flight is late ~ 6:30PM. We got to the rental place, got in line, waited for an hour and a half and then was told there was no car. If we wanted a refund we will have to get it ourselves (not from them). I was speechless. Avoid Easirent at all cost!

Arrived to pick up my reserved SUV. They forced me to take the insurance. $30 car. $22 insurance I have never had this type of problem when renting a vehicle out of state.
STAY AWAY

This is a SCAM! Shell company. They get you to rent a expensive SUV then they have 2-3 cars in a scary trailer, miles away from airport- no working bathroom, No manager on site, they refuse to give you any paperwork. You leave with keys & that is all. The company is in Ireland - scam for taxes and they refuse to refund you the difference of the crap they give you when you booked SUV. They actually said " take it or leave it" we do not offer transportation back to airport, This is the worst travel experience of my life.! You have been warned!

Frequent car rental customers, but first time (and last) with Easirent. Be prepared to wait in line for an hour +, mostly due to the fact that they try to add all kinds of additional feels which make your rental about 4 to 5 times as much as what you reserved at. In addition to your quoted price, plan on paying an extra $29.99/day purchasing their insurance coverage. I have full rental coverage with my policy as well as full coverage in general since my personal car is brand new. This wasn't good enough, even though I produced the policy as evidence using my insurance company's app. Also, no driving out of the local area. This will cost you an additional $20/day. Oh yeah, also better not exceed 20 miles day. You'll get fees for that as well. This place need to be shut down by the BBB.

Son estafadores. Contratas una condición de alquiler y cuando llegas al lugar (te llevan en una VAN hasta las oficinas a 15 minutos del aeropuerto), te dicen que tu auto fue alquilado y que ahora tenes que abonar el DOBLE por lo mismo. Empleados irrespetuosos. Te dejan sin auto en el medio de la nada! CUÍDATE! TE ENGAÑAN con los precios económicos que ves en las páginas de rental

Outstanding service! Agent went out of her way to help me and I was also fortunate to get an upgrade with no charge. Highly recommended!

Don't rent online because when you arrive you told to read sign and the sight is ran by someone else.
Rules for local Texas residents and rules for out of town visitors. Place joke

Bwfore my Charlotte vacation, I rented thru expedia wo knowing they weren't top of the line vendors. I thought there were tolls on the route so agreed to the $69 charge to cover the expected tolls. Later that day I discovered our route did not have tolls. I tried to get a refund for that but was told, "you agreed to it." True but that was based on erroneous information. You'd think just for good PR they would refund that amt. Be warned that the vacation companies contract w anyone who pays them and you might not get any of the well known vendors. Rentals w them were going to cost $250. Guess what, that's what the final bill was for 2nd rate company.

In Las Vegas: you take the off site bus to catch another shuttle even further off site. Waited in line, about 9 people ahead of me, for 1 hours and 45 minutes. Every thing is done on paper. You don't get any paperwork to have a copy of what you are signing. They say they will email it to you. Holds take 3-4 business days to release I was told. If you value your time, go to any other car rental agency.

A week before arriving at Las Vegas I reserved a rental car from Easirent through Expedia. As I arrived at the airport around midnight when the Easirent office was closed, I got a taxi to the hotel and the next morning again got a taxi to their office. That was the first inconvenience that I had to swallow to get a relatively cheap rental.
I was at the Easirent location (old dirty trailer in the middle of nowhere, 6 miles south of the Strip) at 8:30 am, so luckily I was the first in line. The process for getting the car was long and tedious. They were asking for many things and then they shocked me with the fact that I had to pay almost double to drive the car out of Nevada. As Las Vegas is in the corner of Nevada, it means that almost any out-of-city drive would be out-of-state. My original cost was $453 and I had to pay additional $277 for out-of-state driving! Their web-site (not Expedia!) has a mention typed with small font of some fee for out-of-state driving, but it doesn't say how high it is!
The car I got was in relatively good shape, not bad inside, but really dirty from outside. Also, it didn't have any washer fluid in it. When I asked the guy at the garage to fill the washer tank he only put less than a quart in it. He said: "If I pour a full gallon for you, I won't have for the other cars!".
The returning at 9:30 pm wasn't that bad, but again too far from the airport.
A week after I returned the car, there was one more big surprise: all the tolls that I had to pay had an additional FINE FEE of of 3 x $25 plus tax. I ended up paying $85 on top of my $30 tolls! Absolute rip-off!
I'll definitely never rent a car again from Easirent and I will inform Expedia that with their business deal, they are supporting a disgraceful company that is indirectly ruining their reptation.
Please, stay away Easirent - Las Vegas. It's very inconvenient and you'll end up paying more at the end. I was lucky that I got a decent vehicle, probably because if I was there really early in the morning, but almost all the rest was a bad experience.

Worst place ever did not go here. You have to stand in line for over an hour and a half. Three other employees but none of them were helping. Ordered on Priceline got there. They want to check in car insurance and if you don't have what they want they charge you an extra $30-$50 fee and 500 deposit if you don't have a round-trip plane ticket.