USBPromos

So, I am working on a project to have USB's created for our company. I have contacted several companies for quotes. USB Promos (namely someone named Chris who answers their sales inquiries) provided me with an initial quote and I waited for all of the samples to arrive before delving further into pricing. Once received, and I had all of the quotes, I ASKED the question if they would match some of their competitors pricing. I was also waiting for an updated quote from them as we changed the style of USB we were going to be using. Not only did he refuse to send another quote for the update styles we were interested in, but basically refused our business altogether for asking the question. The e-mail I received said only the following, "We aren't going to match these prices. I appreciate your inquiry and hope you have a good experience with whichever company you move forward with." WOW - never in my 20 years of doing this have I experienced such horrific customer service in trying to give someone my business. Their product might be good (definitely not the only ones), but why would anyone want to do business with someone who acts like it's a chore to provide you with the services they are offering. I thought the purpose of running a company like this was to get business... especially potentially large business... call me crazy. So, if you like to be treated like you don't matter, like your business doesn't matter, then by all means request a quote from these guys. If you, like me, actually like having vendors that treat you like they WANT your business then keep looking!