USPS

I sent a package/box, used Amazon box and sent it to my daughter in Tucson, AZ. Tucson usps said she don't live in that address. So they returned the package back to me, cost me $45 to ship and $45 to claim it back. This is bull$#*!, bc when you Google map her address, it exist. She has her driver's license. My analysis on this is that usps is a scam anymore. They denied her living in that address and essentially made $95 off from me. This is plain $#*!ed and I truly hate usps from now on.

Geez,... Pony Express speed service... now in silly trucks with no air conditioning.
Most of the USPS network is functional... always number one in Dot Gov web traffic too.
Update: Now my Post Office burned to the ground.
No temporary trailer, no info on where my mail is, no disaster response.

Recent experience for many customers has been:
Constant Delays.
Unreliable Handling Times.
Poor package handling.
Unprofessional Employees.
Ever-Increasing costs for NOTHING.
BUT:
"Oh, we can trust the post office with ballots for the 2020 election!'
~self-serving politicians & their msm lapdogs
It was 1/2 way decent from about 1999 to 2009.
But NOWADAYS:
Get REAL!
The United States Post Office hasn't been THIS BAD since the late 70's/early 80's

UPDATE:
The USPS was considered "a reliable source for the 2020 mail-in election" BUT an item I ordered in Massachusetts went to FLORIDA "in transit" & I reside in PENNSYLVANIA.
There it has sat for 3 days.

How "reliable" is this useless parcel carrier?
UNreliable.
Pay a few dollars more & use UPS for parcels (still use the post office for letters, I guess).

If you wonder why I DON'T recommend FedEX... just look at my review of continuing experience issues with THEM.

Heck... DHL is more reliable than USPS OR FedEX.

USPS (Houston) delivery has became a real bad issue. The 1st time, I paid 2 days priority for my package and it wasn't delivered on time as they promised/and with the rate I was being charged. The 2nd times, I sent another package on 10/31/2022 and since they delayed my first package, I decided to pay for the 3 days delivery. On 11/03/2022, I checked the tracking number, and it says my package in still intransit (In Houston). Are they not doing their job?

I am frustrated, disappointed, upset with Ups. I paid for something that is not what was selling. I want my money back. I paid global express shipping for next day 10am. It is the third day after the purchase and did not get my package. I do not need the package anymore. It was my chance of going back to business after few months closed due to covid. Now I am stack at the same place because of a company that I can not trust.

Ive been a postal employee for 7 years now. I have degrees, certifications, training, and experience working in the I. T. field. But despite having that i cannot get any I. T. jobs i apply for, within the postoffice. Im always told "not recomended by selection commitee" i dont even get the opertunity to interview for the job postings. Yet other people i know who kiss $#*! and have friends and or relitives higher up are getting jobs with ZERO experience or training. Its all about who you know i guess.

It took 2 weeks to transfer a piece of mail from one office to another just 5 miles away. Usually took 1-2 months to reach destination. Always lost track of packages. They cannot locate where your mails or packages are, until you file insuarance complaint.

The post office worker delivering mail this afternoon at the apartment complex I live in was backed into the handicap spot in front of the mail kiosk. The employees abuse these handicap spots on a regular basis. I said something to him about it and he just ignored me like it was no big deal. I asked him if he was going to move the vehicle and he told me I'm not allowed to harass postal employees. Advising him that he's not supposed to abuse handicap parking spots is not harrasement. I asked him for his name and he told me I don't need to know his name so I took his picture. After I took his picture, he pulled out his phone and took my picture. Very unprofessional. He acted as if he was going to the complex office to show them my picture. That is harrasement of residents.

Leaves packages by my door. Friendly and quick delivery. I have almost always had good experiences with USPS. The only exception is "Sunday delivery" by amazon. USPS pays contractors to work for them on Sunday, and they are unable or unwilling to use the phone at the front gate, so they always leave a card saying they can't get into the building.

My day got bright and shinny when I ask for the Manager Jennifer Oh my she is the best...! I have had some issues with my mail but she was there 100% and got me results very fast. She is very attentive with her customers, knowledgeable, kind considerate, smart attentive, she is the best. I give her 20* across the bord thank you so much and God Bless

I worked temporarily for the post office at 1515 Crickets Ave in Lubbock, Texas. I had to quit due to excessive arthritis that got a LOT worse doing this job! It took forever for me to get my first paycheck I was told that I would receive a second paycheck, but they've been giving me the runaround about my second paycheck.

Extremely unsafe work location. We were told that there were at least 5 guys who work there that sexually harass female employees. They claim that it's extremely difficult to do anything about these sexual predators because of the union.

Also, there are a lot of homeless people that hang around this location and they harass employees as well as break into employees cars. Another reason that I felt was important for me to quit this job. No one should work in such an unsafe work environment!

I dont know about anyone else but all I can say is that it should not take 3 weeks for a letter to arrive sent from a city 2 hours away.
I do a lot of auctions both buying and selling and I have not received 4 packages and 2 sent packages have vanished as well. Seems like they just vanish in thin air or still sitting in another state in the lost mail pile. Be patient they say, someone will find it and you will receive it. Really? Its been 3 months! Or file a claim my postmaster tells me. Kind of hard to do if you are not the one who bought the shipping label as that is required to collect the insurance money. Don't even get me started on the informed delivery. Every morning I receive an email telling me what will arrive in my mailbox. Last week alone 3 packages were to arrive so they said, yet I received zero plus missing mailpieces. I have to track each and every package daily which is a huge hassle just to keep atop of my purchases. When I see them just sitting around I have to put in a search request and that happens each and every week. I realize that the postal service may have issues because of covid 19 but to lose mail and packages on a daily basis and the time to deliver the mail is totally unacceptable. Priority mail is delivered not in the time frame of 2-3 days but at least 10 business days.
I try to use other mail services when its an option. I know that UPS will not lose my purchases nor take a month to process it. I use to think that they were slow! Super quick compared to USPS!

I am handicapped, mobility-impaired and house-bound. It is difficult and literally dangerous for me to struggle down and back up the front steps. I relyon home delivery for essential needs. For years USPS had no problem delivering packages to my front porch. In the last year, they have gotten the habit of what I call "dump&dash". They just dump the packages on the ground, sometimes over my unlocked gate, then drive off. First only the lazy weekend drivers did it, now the regular driver does too. Calls and e-mail complaints to "customer service" have not resolved this. One CS person literally told me the drivers are not required to deliver to the doorstep/porch! Not even required to open an unlocked gate! So my packages sometimes sit for days on the ground, exposed to weather and theft, until I can have a friend come retrieve it. This is very unprofessional and intolerable, but apparently institutionalized incompetence is USPS's "new normal".

I feel that I should first thank the folks that make this platform possible, it helps to have a place to vent our frustrations when we are feeling so let down & we appreciate it. Funny enough not even an hour after I posted my complaint about assurance wireless I finally received my email with tracking number! Coincidence? Not sure. Anyway I thought my problem was over, now usps had my package! Yay! I have been waiting for my phone for a while & I need my it for work. So I got my first email saying my package would arrive at 8pm the next day. Now I have received a new text every day this week saying it will be no later than 8pm the next day. Now their saying no later than Monday@8 again! When does this crap end? I grew up knowing that if it was an American company you could almost guarantee that you would receive decent customer service. Sadly I'm finding more & more this isn't the same country I grew up in. And to think they want to handle the ballots!

The USPS motto is "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds."
Too bad they don't actually uphold this motto. I wouldn't be surprised if the majority of their employees don't even know this motto. These government employees act anyway they please and they get away with it. It's a great example of how the government has been failing this country for the past 25 years. They can't even deliver mail properly. It's just a joke.
I've had mail carries mark my packages as undeliverable because it was raining or snowing and they didn't want to get out of their car. I've complained (with evidence) and I might as well just complain to a wall. It's pointless. When a country can't even manage their own employees and basically let them run a muck like badly behaved children, you know we're all doomed.

Trump didn't get much right when he was president, except abolishing the USPS, a federal agency that can only get close to balancing its budget by whoring out its drivers to bulk mail spammers. Without those revenues, the ones received from the obnoxious catalogs, flyers, and other crap, the postal service would serve no purpose. I recently weighed a month of mail - 99.23% was junk mail and went straight to the trash. Try unsubscribing to this deluge of crap - impossible. And to think it is our federal government that is shoving this $#*! down our throat. Imagine the harm to our environment, the tons of unread material filling up our landfills all the while the US government wants to arrest climate change. Hey, how about starting by abolishing the USPS. Between UPS, FedEx, and Amazon Prime vans there are ample ways of delivering snail mail, but truth be told, all of those messages could and should be sent electrically - better for the environment.

We have a clusterbox in our neighborhood. Mail and packages are consistently placed in other people's mailbox. The rural carrier always marks things as delivered, but I either get the packages two days later or they are in someone else's box. I am not the only one this happens to.

Package was scheduled to be delivered 08-07-23. Called CS to find out status. Package was in Los Angles, CA. Tracking package it goes from distribution center to distribution center. Now on 08-09-23 package is still in California. I am in Texas. All I get from customer service is package is on its way with no expected delivery date. It was shipped "ground advantage" and no one can tell what the advantage is shipping this method other than it was to be delivered in 3 to 5 days. Delivering by horse would be faster. One CS person named Ben hung up the phone on me and had no answers to 99% of my questions. I have called 4 times with no answer other than "it is in its way." Why pay someone who cannot give answers. What a waste of flesh and money. No wonder they are financially in the "red."

I'm writing this review for the 6013 Benjamin Rd. Ste 202 Tampa, FL *******-5175 location because this is the address of the post office that is on the letter I received three times, I can't find the 3rd letter) and I'm very confused about it. I have never physically went to this location. My name is Tiffany Kirkland I recently moved to my current address on 11/17/23 I have been struggling with the USPS about changing my address. I went to the postal office located in palm springs FL, lake Worth FL, and Miami FL; first time I went to lakeworth location I also picked up my mailbox keys, I showed them my lease and my driver's license. A few days later, I received a letter to the address i'm currently living at, saying I need to go to the post office and show my ID, which I already did when I went initially, but okay...so I went to the palms springs location, presented my lease and my ID, with change of address form, a few days later, I got the same letter in the mail, again saying I need to come in and show my ID, so I went to Miami location post office, showed my ID again... I received the same letter in the mail, I don't understand why I keep getting letters saying I didn't have my ID or additional identification is needed, when I presented it each time, I never had this much trouble changing my address in the past, im not sure if this is some kind of joke, but I can only assumed it's because of lack of training or intentionally. Meanwhile I probably won't get my W-2 so I can file my taxes or any toll charges that I may have. I have been trying to contact places on my own to change my address myself, it's been three months now and still no address change.

I have a feeling that there are some USPS Offices across the U.S. which are great. You know... the kind you see in movies where they depict small town life, and a small little post office with a kind clerk. THAT is NOTHING like the reality in Houston, Texas!

The employees of my local office are some of the LAZIEST, most unconcerned-about-doing-their-jobs people in the nation. Even though I will not detail every one of the occasions where they have dropped the ball in regard to our mail or package delivery, suffice it to say that there were SO many times that it happened, that I finally reached out to the Washington D.C. Office. STILL, despite being contacted and told that things would improve, nothing has.

As I wrote to them the last time:
"This, along with emails regarding my past issues with USPS, was just to let you know how very BROKEN the USPS system is here. Is this the only office that this is happening at? Doubtful. So, when the USPS says it needs to raise prices because it is losing money, it is most likely because people just do NOT want to deal with SO MUCH aggravation in dealing with things which should be SIMPLE; and so choose to use other methods of communication and shipping. This is so sad."

Am I wrong? It IS sad.

They are about as useful as UPS NOT very good. They always make up some kind of excuse as to why your package is late and it just boils down to freaking laziness. They just don't care. I get so tired of fooling with thes folks get it together usps and ups. Geez yall are horrible and lazy

I went into this post office facility and when i went in, the postal clerk was sitting at the counter with her feet up and watching her phone and either playing a game or texting, so i handed her my mail and she said what to want me to do? (really) while she was handling the mail, she was still looking at her phone and doing my transaction. She never and i mean never smiles when doing a transaction and she acts like she is doing you a favor instead of a service. What has the postal service been reduced to? If she does not like her job that go somewhere you can look at your phone and put your feet up all day. What a disgrace, in my opinion.
And to boot they always deliver the mail to the wrong address and the people there do not know how to sort.and the mail is always late.

So, on 10/29/20 I went to the Post Office to ship a package to an address in Florida. While I was there I was presented with the option to ship it standard or priority. I chose priority so it would arrive on Monday the 11/2/20. I checked the status on the 11/8 just to verify it arrived on 11/2. Low and behold I found that the package left my local post office and the distribution center only to find a delay in arrival. This message continued through the weekend. So, on 12/9 I called the Post Office to see what the problem was. The guy on the phone told me the package must be lost and he needed to submit a trouble ticket for the local Post Office to find it. So, there is nothing I can do now but wait. I called the person I was sending the package to and he said this is the 4th one that the Post Office has lost. So, it seems the post office is no longer reliable for package delivery. If I were you I would not ship anything via the Post Office unless you are OK with it getting lost. Remember the Post Office is a government office that is not responsible or accountable for anything they do wrong. You can't even sue them. My post office (Arlington Heights, IL) is probably the worst Post Office in the state. Even the news did a story on them since there were so many complaints. This is the Post Office that is supposed to find my package. Yea Right?