• Uzzu

Uzzu

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Overview

Uzzu has a rating of 1.98 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Uzzu most frequently mention customer service problems. Uzzu ranks 19th among Cable Television sites.

  • Service
    28
  • Value
    29
  • Shipping
    3
  • Returns
    7
  • Quality
    29
Positive reviews (last 12 months): 26.7%
Positive
4
Neutral
0
Negative
11
7
See all photos
How would you rate Uzzu?
Top Positive Review

“Uzzu TV is GREAT a no-brainer”

John S.
4/28/22

Tried the one week trial at $6.99 worked great. Tried one month at $19.99 worked great. Now I'm on the annual plan at $120/yr and it's awesome! For $10/mo you get Golf Channel and every single NFL, NBA, NHL and MLB game and a ton of other content. My friends pay more for one month of cable than I do for one year of Uzzu. Two thumbs way up. Uzzu is NOT a scam and their customer service is fantastic.

Top Critical Review

“0 out of 10 Stars”

Steven H.
5/9/22

I've been a subscriber since February 2021. Feeds for all games are about 90 seconds behind live broadcasts. If I were to rate this on a scale of 1-10 (10 being best) I'd give it a 0 rating. I changed my subscription to weekling in April this year due to excessive buffering or unavailability ofchannel and/or game feeds. In early May I attempted to renew my weekly subscription and was denied. Their customer service rep informed me that they weren't accepting renewals. When I asked the reasoning they just responded that they weren't accepting renewals. When I asked him to elaborate they stuck to their guns and said they weren't renewing at this time.

Reviews (42)

Rating

Timeframe

Other

Thumbnail of user stevenh946
2 reviews
8 helpful votes
May 9th, 2022
Verified purchase

I've been a subscriber since February 2021. Feeds for all games are about 90 seconds behind live broadcasts. If I were to rate this on a scale of 1-10 (10 being best) I'd give it a 0 rating. I changed my subscription to weekling in April this year due to excessive buffering or unavailability ofchannel and/or game feeds. In early May I attempted to renew my weekly subscription and was denied. Their customer service rep informed me that they weren't accepting renewals. When I asked the reasoning they just responded that they weren't accepting renewals. When I asked him to elaborate they stuck to their guns and said they weren't renewing at this time.

Thumbnail of user shaneg235
1 review
1 helpful vote
January 19th, 2023

I've been a subscriber since April 2020 or so. The first year was great with limited issues. Typically if there were an issue, typically a channel getting a 404 error or buffering, they would quickly resolve the issue. Lately however, issues continue to go unresolved. I currently have 8 or so frequent channels that are not usable. It's very frustrating to say the least.

Products used:
Annual subscription.

Service
Value
Returns
Quality
Thumbnail of user kagremminger
1 review
3 helpful votes
April 2nd, 2023

I used Uzzu tv a couple of years ago and had no problems until they wouldn't renew monthly subscriptions and only went to annual. Decided to perhaps try them again as their website shows they offer weekly and monthly subscriptions. This is a lie! Still only offering annual subscriptions. The alternative they offer Spring tv looks like they are owned by the same company. Don't trust either of them!

Service
Value
Quality
Thumbnail of user lainemmorgan
1 review
0 helpful votes
October 22nd, 2023

Terrible. Some streams work. Most don't. There is ZERO customer service. Total, absolute waste of your money. I've had better luck finding streams on my own. Don't subscribe to this service unless you enjoy frustration (think: wanting to throw your iPad/computer/phone across the room because your feed freezes every 3-5 seconds).

Tip for consumers:
So bad. So so bad.

Products used:
Streaming service (sports)

Service
Value
Quality
Thumbnail of user johnf4149
1 review
3 helpful votes
May 26th, 2022

I waited to the last day of my billing period to renew my monthly subscription. They cut me off with 3 hours to spare. They said that they were not taking new customers. I said I was an old customer who they cut off 3 hours too early. They said they would take me back only if I payed by the year. I don't have that type of money. I waited days for them to get back to me, so I left. That's not how a legit business should be run.

Thumbnail of user pauldcampbell1
1 review
0 helpful votes
April 10th, 2024

I'm 1/2 way through a second subscription to UZZU and I'm cancelling. Total constant buffering and latency. I have a confirmed download speed of 102MPS and the games I watch freeze, kick me out back to You Tube TV home screen. Unwatchable for the most part. Bit the bullet and subscribe to MLB you'll be glad you did trust me. UZZU this baseball season sucks.

Service
Value
Returns
Quality
Thumbnail of user johnn1511
1 review
10 helpful votes
March 21st, 2021

UZZU TV is a complete scam. They say that you can try their service for $6.99 a week. When I tried to purchase the $6.99 a week trial, Cash App declined the purchase even though I had enough funds to cover $6.99. Added $10 more to Cash App and tried again. Declined. The only reason for this is that UZZU TV has hidden fees.

Service
Value
Quality
Thumbnail of user chad.harper82
1 review
0 helpful votes
September 10th, 2023

Your app absolutely sucks. Constantly freezing and cutting in and out. I will never buy this service again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user craigi79
1 review
1 helpful vote
October 19th, 2022

Do not buy service. You can't watch a complete game without constant buffering, freezing, or not working all together. My friends have the same issues. Better off paying extra for cable or some other sports streaming service.

Thumbnail of user markm5805
1 review
0 helpful votes
October 26th, 2023

I pay yearly. No problems other that a freeze up every so often. MLB Games you can choose from the home announcers or away unless it is nationally televised.
I've loved it for 3 years. The extra channels are a great feature also. I recommend (I watch it on a roku tv w/ the fire stick.

Service
Value
Quality
Thumbnail of user johns10978
1 review
3 helpful votes
April 28th, 2022

Tried the one week trial at $6.99 worked great. Tried one month at $19.99 worked great. Now I'm on the annual plan at $120/yr and it's awesome! For $10/mo you get Golf Channel and every single NFL, NBA, NHL and MLB game and a ton of other content. My friends pay more for one month of cable than I do for one year of Uzzu. Two thumbs way up. Uzzu is NOT a scam and their customer service is fantastic.

Tip for consumers:
If you are looking for an affordable way to watch your local sports team along with a ton of other content like ESPN and Golf Channel, this is your final stop.

Service
Value
Quality
Thumbnail of user mothys
1 review
5 helpful votes
May 29th, 2022

I was happy the past couple of years, but 2022 is horrible. Picture freezes, restarts and stops. Just watched the same 10 seconds 5 times in a row, before the picture froze for good. Problem is across platforms, Amazon Fire, Ipad and Iphone.

Products used:
UzzuTV. It is not a product. It's a streaming service.

Service
Value
Quality
Thumbnail of user calebs167
1 review
2 helpful votes
July 29th, 2022
Verified purchase

I used it for about a year or so with little issues (occasional freeze on a few channels). For a month or so I wasn't able to renew, but just found out that I could renew for ONE year only. At $120 a year, that's a great deal.

Service
Value
Quality
Thumbnail of user thomasherrera81
1 review
0 helpful votes
June 24th, 2023

Save your money. Not worth the 5 minute delays I get on live sporting events or the buffering and overall inconsistent playback

Thumbnail of user brantm26
1 review
0 helpful votes
April 21st, 2022

Uzzu worked great with roku in 2021. But all the streaming streaming services have cut them off. Uzzu.tv acts like it's all good. They have been exposed as crooks. Prove me wrong. Their online support pretends it's all OK because they want to bill you monthly even though they are banned from MLB.

Thumbnail of user joek784
2 reviews
5 helpful votes
November 26th, 2021
Verified purchase

So I was in Vegas at the Raiders-Bengals game and was watching another game that was on while waiting in the food like. A guy from Calgary stopped me and said 'wow, that's a GREAT picture! What is that?' Welcome to Uzzu TV!

I've been subscribed to Uzzu for 9 great months. Paid just $120 for a full year of service. While I purchased for NFL, MLB, NBA and NHL games I found they offer about every sports channel know to man PLUS numerous other channels --- all for the $120 annual fee. And all in 1080P.

I watch sports live so I don't need DVR capabilities.

Be sure to check out the screenshots of all the channels you get!

I'm lovin' UZZU and know you will too! Please reference my email of joe. *******@twc.com if you would and I get a monthly discount. You will too once subscribed and you bring others aboard!

Thumbnail of user brendanc72
2 reviews
4 helpful votes
January 2nd, 2021

Cool cable alternative site for cheap to one of my friends recommended it to me once and told him looked sketchy but he told me it was 100% legit he even showed me on facetime so signed up i mainly use it just for all the sports game i can't get it bc of blackouts/no coverage in my town but also has every channel you could imagine on there also have customer support if any questions and there super friendly :D

Tip for consumers:
It's a internet cable alternative tv provider

Thumbnail of user mikeklice
1 review
0 helpful votes
December 21st, 2023

This site is a scam and uses deceptive practices. It states on all of their sites that you can cancel at any time, but when you ask to cancel, the tell you they cannot cancel, that your subscription will expire. Unfortunately, I signed up for the yearly plan, I would stay far away from this site.
See Below...
I am writing to inform you that we do not offer automatic subscription renewals for our services. Therefore, there is no option to cancel your subscription, as it will expire automatically once the current subscription period ends.

If you wish to continue using our services, you will need to renew your subscription manually before the expiration date.

*Please note that we will not automatically charge you for another subscription period.

A-Falcon
Team Uzzu
Customer Support Hours: 12 PM - 10 PM (ET)

Thumbnail of user rayg461
1 review
0 helpful votes
December 14th, 2022

DON'T USE Uzzu is a joke. I wanted to sign up for just a weekly subscription to try it out. Only option was to sign up for the annual member ship for $119.99. It states clearly on their website if you cancel within 24 hours that a refund will be issued NO Questions asked. Within the first 5-15 minutes had to restart due do poor quality of streaming. Right after the game I emailed them to state that I wasn't happy with the service and would like a refund. I have emailed at least 6 times now. I don't even get a response from anyone after I started to ask for my money back. Their customer service is an absolute JOKE! I'd give negative stars if possible.

Service
Value
Returns
Quality
Thumbnail of user randyo253
1 review
0 helpful votes
August 14th, 2023

I have been a subscriber of UZZU TV for over two years and it has been great quality. I have watched MLB, NFL, NHL, and NBA. During baseball, you can choose to hear the home or away announcers which is really cool. I mirror it to my Smart TV easily or watch on my laptop or phone. There is nothing out there any better or more affordable than UZZU. I've tried them all.

Products used:
Streaming Services

Service
Value
Quality
Thumbnail of user j.jmkolb
1 review
0 helpful votes
October 15th, 2023

This service used to work well. Now it's glitchy, buffers and freezes constantly. It has become unwatchable. Something has changed.

Service
Value
Quality
Thumbnail of user Michaeljlehner
1 review
0 helpful votes
September 24th, 2023

The website states that there is an app... good luck with that! Also, I'm watching my preferred game that is televised on fox, it switches over to a post game show on CBS and my game is no where to be found. False promises all the way. Mind as well spend the fortune for you tube

Thumbnail of user heatherw1092
1 review
0 helpful votes
June 8th, 2022

I have been using UZZU for a year. Went to renew my subscription and wasn't able to. What the heck? Sent an email and got a canned response. Now I'm stuck not able to watch baseball in my area. Terrible business model!

Service
Value
Quality
Thumbnail of user jcloer573
1 review
0 helpful votes
September 19th, 2023

Trying to watch a game. I can watch about 5 seconds then it starts buffering. Do Not subscribe to this service! It sucks!

Value
Quality
Thumbnail of user mikew2140
1 review
0 helpful votes
December 6th, 2022

We subscribed to UZZU because we have only local TV and wanted to watch the Vikings. We downloaded the app with no problem but because we live in the country our internet would just keep buffering. Anyways, that was a month ago and we have been in touch wanting a refund since the first week of our one year subscription to the reply of 'Hang Tight we're working on it' so no refund as of yet! I hate to write a bad review, so this is only to hopefully get the ball rolling on my refund. I will definitely write another review when this is resloved. Mike Woolard- Minnesota

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2.0
42 reviews
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