• ValueMyStuff

ValueMyStuff

Overview

ValueMyStuff has a rating of 4.33 stars from 681 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValueMyStuff most frequently mention customer service, quick response, and easy process. ValueMyStuff ranks 1st among Antiques sites.

  • Service
    78
  • Value
    22
  • Shipping
    3
  • Quality
    15

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 83%
Positive
258
Neutral
18
Negative
35

Instant Feedback

1,833 reviews

25
See all photos

What reviewers want you to know

Positive highlights

  • Great customer service; thank you for the fast service

Critical highlights

No critical highlights yet

How would you rate ValueMyStuff?
Top Positive Review

“Happy to have found your site”

Kimberly G.
2/10/24

Happy to have found your site. This picture I've loved since I was a very small child. I interested in it's worth.

Top Critical Review

“Remington M1911 A1 Collectable Antique Firearm”

Patrick R.
1/30/24

The gave me an appraisal of $550, several local gun dealers had already offered me in excess of $950! Obviously the gun dealers would want to sell it at a profit so I'm sure the real value is well more than double, probably triple what ValueMyStuff appraised it at. Apparently their appraisers are not familiar with older firearms

Reviews (681)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (38)
Thumbnail of user francesc771
1 review
0 helpful votes
April 7th, 2024
Verified site experience
• Updated review

Quick and easy. I've used you before. I just bought 3 credits, as I have two more items that I'll need you to evaluate within the next few months.

Reason I chose this business:

I have no idea what to sell this item for, and wanted an expert opinion.

As usual, quick and easy
April 10th, 2024
Verified site experience
• Previous review

As usual, quick and easy. Thank you so much.

Reason I chose this business:

Want a baseline price before I attempt to sell this item.

This company makes it so easy
April 9th, 2024
Verified site experience
• Previous review

This company makes it so easy... and response time is fantastic.

Reason I chose this business:

Needed to have a base idea of item's value before I try to sell it.

Thumbnail of user hankn14
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

Had two items appraised by this group. One was way higher than expected, while the other was much lower. However, their explanations were very thorough, realistic and made lots of sense.

Reason I chose this product:

Have you considered video responses.

Thumbnail of user lorettaw226
1 review
0 helpful votes
November 11th, 2023
Verified purchase

I was left 2 beautiful French chairs. But had no idea of authenticity or value. So I googled how to find value. Value My Stuff popped up. I went to site, seemed easy enough and price to value was very reasonable. I took and uploaded many pics. Within 48 hours I had a detailed appraisal and certificate. It also asked if I wanted to auction them but I didn't check that part out.

Reason I chose this business:

I sure would recommend Value My Stuff, who knows where else to learn the value of your stuff? I sure didn’t. And now I have an appraisal and certificate if I want to sell. I figure the $28 it cost to find my chairs were worth $2000 was worth it.

Reason I chose this product:

Explain about auction Like if I said wanted too auction them, would I have to ship or what?

Thumbnail of user kathyr1288
1 review
0 helpful votes
February 5th, 2024
Verified purchase

The response was quick, thorough and professional. The reviewer explained the value of the piece, as well as some of its historical significance. Will definitely use them again!

Thumbnail of user pamelam2688
1 review
0 helpful votes
April 12th, 2024
Verified purchase

After seeking multiple appraisal requests through this portal, I find that some are rather informative, while others don't tell me any more than I already found online. There is no consistent format in reporting among respondents. When seeking information about antiques, I am particularly interested in knowing origin, estimate age, and value.

Reason I chose this business:

Recommend for fast insight, although subject to degree of valued information.

Reason I chose this product:

Consistent responses among appraisers to meet expectations without feeling like a quick sign-off.

Thumbnail of user anneenc
1 review
0 helpful votes
April 26th, 2023
Verified purchase

Easy steps at submission stage. Good communication throughout. Really detailed report. Appeared professional and competent

Reason I chose this product:

May be a follow up link to putting the item through to auction option

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind words Anneen. We are pleased to have been of such satisfactory service.

The VMS Team

Thumbnail of user davidr5909
1 review
0 helpful votes
April 12th, 2023
Verified purchase

Valuemystuff was very easy to work with. The website was easy to navigate. Submitting pics of the baseball card was simple. And, the response was quick.

Reason I chose this business:

Yes, I would recommend VMS to others as well as being a repeat user when the need arises. The biggest reason is the ease of access to services.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for the positive feedback and the recommendation David.

We hope to have the opportunity of working with you again.

The VMS Team

Thumbnail of user jeffreyr1224
1 review
0 helpful votes
April 19th, 2023
Verified purchase

I was shocked on the appraisal value of the painting since I only paid $30 for it about 10 years ago. Crazy.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback Jeffrey. We think you are awesome too.

The VMS Team

Thumbnail of user patrickr1099
1 review
0 helpful votes
January 30th, 2024

The gave me an appraisal of $550, several local gun dealers had already offered me in excess of $950! Obviously the gun dealers would want to sell it at a profit so I'm sure the real value is well more than double, probably triple what ValueMyStuff appraised it at. Apparently their appraisers are not familiar with older firearms

Tip for consumers:
Sitejabber system did not accept my PDF upload for the receipt for some reason? I tried multiple times.

Products used:
Appraisal on a Remington M1911 A1 Antique Collectable Firearm

Value
Thumbnail of user debrab1912
1 review
0 helpful votes
February 6th, 2023
Verified purchase

I ordered a valuation/appraisal. Although I was not aware that it was ready for download, after getting a confirmation message via email, I went to the site and discovered it was finished. Thank you for the report and I look forward to seeing if I can sell it.
Thank you

I emailed before looking on the site for my document - I was not aware that it was ready.

Reason I chose this business:

Yes, of course
The report is professional and provides me with a little more detail than when I started this search.

Reason I chose this product:

Email notify when the document is available for pickup on your site.

Service
Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your invaluable feedback Debra, we are pleased to have been of such satisfactory service.

An email is automatically sent out upon completion of the report. This may have landed in your Spam Inbox.

The VMS Team

Thumbnail of user cassandraf225
1 review
0 helpful votes
October 23rd, 2023
Verified purchase

It was an interesting find, even though it put me no closer to knowing what connection to my family the picture has

Reason I chose this business:

Yes, quick, easy and cost

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback Cassandra. We hope you are able to find out more about your picture based on the information we were able to provide in our appraisal.

The VMS Team

Thumbnail of user carold1910
1 review
0 helpful votes
July 11th, 2023
Verified purchase

Very pleased with service. Good value for money.

Simple site to use. Queries answered by return.

Speedy and efficient.

Reason I chose this business:

Yes. See comments above.

Reason I chose this product:

Don't think improvement is required. Just carry on as you do at the moment.

Thumbnail of user norrisb51
1 review
0 helpful votes
November 15th, 2023
Verified purchase

Very quick appraisal honest interesting and very helpful. Good value!

Thumbnail of user leahb415
1 review
0 helpful votes
February 3rd, 2023
Verified purchase

So far so good. I did one of these with another website and never got my appraisal. Hoping for better results this time.

Appraisal arrived on time and the information provided was very helpful.I will use this service again and highly recommend.

Thumbnail of user benjaminc564
1 review
0 helpful votes
February 15th, 2023
Verified purchase

I was looking for an assessment of a unique item of mine and chose the 48-hour response option. ValueMyStuff presented an appropriate description and their assessed value well within the time that they proposed.

Reason I chose this business:

I would recommend their services, since they are professional, prompt, and perform exactly what they advertise.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Benjamin. We are delighted to have been of such satisfactory service.

The VMS Team

Thumbnail of user maryw3598
1 review
0 helpful votes
February 18th, 2023
Verified purchase

Very quick service, with sensible advice re. Value and insurance. Thank you!

Reason I chose this business:

Yes. It's so convenient.

Reason I chose this product:

I don't think you can.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Mary. We are delighted to have been of such satisfactory service.

The VMS Team

Thumbnail of user mishay2
1 review
0 helpful votes
September 17th, 2023
Verified purchase
• Updated review

Very confusing, not easily understood, hope to hope that what I spent my money on was worth it. Better now

Reason I chose this business:

Because I have had these prints in my possession for some time and do not have room to hang them in my house and need to see if they are worth anything.

Reason I chose this product:

Not sure thank you

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback Misha. We are pleased to be of service to you.

The VMS Team

Very confusing, not easily understood, hope to hope...
October 11th, 2023
Verified site experience
• Previous review

Very confusing, not easily understood, hope to hope that what I spent my money on was worth it.

Reason I chose this business:

Because I have had these prints in my possession for some time and do not have room to hang them in my house and need to see if they are worth anything.

* ValueMyStuff attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user patrickm2744
1 review
0 helpful votes
April 4th, 2024
Verified purchase

Based on my research of long case grandfather clocks by Bailey, Banks and Biddle I am not sure if I agree with your assessment. I do appreciate the info you have provided. Because this clock is a one of a kind I think your evaluation is an opinion vs a comparison. Thank you for your time and expertise.

Reason I chose this business:

I think I would recommend your service. It is not expensive and it gives valuable information about the piece. It also gives a value to start with.

Reason I chose this product:

I am not the person to tell you how you can improve your service. Your service will make some people happy and others mad. I don't think anything you do will ever change that. All you can do is rely on your years of experience and give your best assessment of each piece.

Thumbnail of user halinas12
1 review
0 helpful votes
August 23rd, 2023
Verified purchase

I was very happy working with ValueMyStuff company. They replied to my emails with questions very fast and they were very nice.
I am also very happy with the appraisal and information they gave me.

Thank you!

Reason I chose this business:

Yes, definitely.

Reason I chose this product:

Everything was done great.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind review Halina. We are delighted to have been of such satisfactory service and hope to have the pleasure of working with you again.

The VMS Team

Thumbnail of user rickb1125
1 review
0 helpful votes
April 16th, 2023
Verified purchase

I asked for a review of a stamp that had multiple varieties associated with it. After spending countless hours myself trying to determine which one it was I gave up and sent in a request. The answer came back quickly and explained exactly what it was. I was very satisfied

Reason I chose this business:

Great job and met their timeline for me

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback Rick. We are passionate about sharing our knowledge and experience with our clients and are delighted to have been of such expeditious service to you.

The VMS Team

Thumbnail of user monicak419
1 review
0 helpful votes
April 12th, 2024
Verified purchase
• Updated review

Appraisal came back quickly and a pretty good description of what was. I note about the item and fair market value and why it was that value. I'd definitely use them again. Oh, and all this at a great price!

Reason I chose this business:

Seemed easy, good price. Good turnaround

So far so good
April 4th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Seemed easy, good price. Good turnaround

Thumbnail of user anonymousk1317
1 review
0 helpful votes
August 20th, 2023
Verified purchase

If I went with my item to the Antique Road Show, the Appraiser would tell me a story about the item, sometimes an entire history. I checked on Chat GPT4 and I got what I wanted. From VMS I received a bunch of Paper, something what the watch already told and shows me, with an approximate amount the value of the watch. One Paper of the was something about the watch. The rest were only legal stuff and their policies.

I got what I needed the value and what I wanted and I am fine with that.

Reason I chose this business:

Yes, it’s important to know in what range of value your item belongs to enter the market with.

Reason I chose this product:

More details about the Item in the appraisal

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback.

You are of course correct, we are a valuation service. Our appraisals will include a description of the item, some interesting insight into each piece we appraise, we will also provide auction estimates and an insurance value.

On the Antiques Roadshow I believe the short segment we see on the show is only a small amount of the time the specialist spends with the owner and the item being presented.

We hope to have the pleasure of being of service to you again.

The VMS Team

Thumbnail of user haroldl372
1 review
0 helpful votes
September 29th, 2023
Verified purchase

I appreciate the professional, prompt service. I appreciate your unbiased appraisals, knowing that you are not buying or selling. Your appraisals are very thorough with very nice background history. I appreciate the I don't have to wait for a long time to receive your appraisal but that it is done within a few days.

Reason I chose this business:

Yes I would and I have many times—various professions—insurance appraisers and individuals who have inherited their rugs, etc

Reason I chose this product:

No suggestions

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback Harold. As part of our service, we promise to always provide unbiased, honest opinions, which we know our clients appreciate, even if the news is not always that which they were hoping to hear.

The VMS Team

Thumbnail of user johnp6767
1 review
0 helpful votes
July 27th, 2023
Verified purchase

ValueMyStuff provides a unique service, a fast and easy feel for the value of something. Apart from an easy valuation for insurance purposes, typically, the result determines whether or not one wishes to go further, to sell the article. The alternative is to take the article in person to a valuer, auctioneer, perhaps someone who may have a vested interest in buying what you may have and so not give an accurate figure. I have used ValueMyStuff 4 times and I can affirm that I am very happy with the results and I probably would not have ventured forth in the first place if this service had not been available.

Reason I chose this business:

Yes. As stated above. Also good follow up from customer service.

Reason I chose this product:

Seems good as it is.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your positive feedback John. We pride ourselves on our integrity and providing entirely impartial, unbiased opinions.

We hope to have the pleasure of being of service to you again.

The VMS Team

Thumbnail of user ellier93
1 review
0 helpful votes
February 22nd, 2023
Verified purchase

Extremely easy to use, with rapid response with both at auction and private sale values. Would use again.

Reason I chose this business:

Googled probate valuation for musical instruments and you were the only one that did brass.

Thumbnail of user vmsc2
Vms Customer S. – ValueMyStuff Rep

Thank you for your kind feedback Ellie.

Musical instruments are indeed a highly specialised field. We are proud to be able to offer appraisals to a range of instruments to our clients.

The VMS Team

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From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: info@valuemystuff.com

Company Representative

Thumbnail of user techdomainadminb
Tech Domain Admin V.
Head of Client Services
Typically responds within 24 hours

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