• Vattrix

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Overview

Vattrix has a rating of 1.43 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Vattrix ranks 1720th among Women's Clothing sites.

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How would you rate Vattrix?
Top Positive Review

“I've shopped with this company a few times before”

Heather J.
8/13/20

I've shopped with this company a few times before. Their clothes are absolutely gorgeous! I just wish the delivery didn't take so long! I have to wait sometimes a whole month for my items. But at least they DO come! It's not missing in action like other companies. I also wish you can actually SPEAK to someone in Customer Service. But oh well! Maybe they'll change things one day. I still love their clothing though! Reason I chose this business: Because I was procrastinating. But now I finally had time to go through your selection.

Top Critical Review

“Dishonest company”

Rachel B.
9/2/20

My order arrived after about 4 weeks. One shirt was as I ordered the second shirt correct fabric pattern but completely different style. They are refusing to send me my correct order because what they sent is not faulty. They need to own up to their mistake. Fabric not as described, no labels in them, sizing odd. First photo is what I was sent, second photo what I ordered. Customer service is terrible, keep replying with the same answer.

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user rachelb562
1 review
0 helpful votes
September 2nd, 2020

My order arrived after about 4 weeks. One shirt was as I ordered the second shirt correct fabric pattern but completely different style. They are refusing to send me my correct order because what they sent is not faulty. They need to own up to their mistake. Fabric not as described, no labels in them, sizing odd. First photo is what I was sent, second photo what I ordered. Customer service is terrible, keep replying with the same answer.

Thumbnail of user patriciac1282
1 review
0 helpful votes
September 25th, 2020

Waited forever for order to arrive and then when it did, it looked nothing like what was advertised. It was also too small and in order to return you have to get permission. Tried contacting 3 times by email (that's your only option) and have received no response! Don't fall for their Facebook adds! Total waste of money!

Thumbnail of user amyc975
1 review
0 helpful votes
September 9th, 2020

I ordered a t-shirt and two dresses from this site on August 21st and just received them today, Sept. 9th. None of it was as advertised! The t-shirt is actually a crop top rather than an oversized t and the dresses are most definitely NOT 100% cotton. Everything feels cheap and was for sure overpriced for what I got.

Note to self: Do NOT order from Instagram ads anymore!

Thumbnail of user elainev57
1 review
1 helpful vote
August 19th, 2020

I bought what I thought was a beautiful print shirt. When I received it I was bitterly disappointed. The fabric was lovely bit it was nothing like the picture. The sleeves were shorter and the length was shorter too. I will never again get sucked in to buying things from one of these Chinese companies. Always disappointed.

Thumbnail of user karens273
2 reviews
0 helpful votes
September 27th, 2020

Won't take items back If they don't fit and the don't refund your full price you paid. They won't give you their address to send item back. They said they are in Dubai. The items I received are very cheaply made. Don't buy from them!

Thumbnail of user heatherj222
2 reviews
2 helpful votes
August 13th, 2020

I've shopped with this company a few times before. Their clothes are absolutely gorgeous! I just wish the delivery didn't take so long! I have to wait sometimes a whole month for my items. But at least they DO come! It's not missing in action like other companies. I also wish you can actually SPEAK to someone in Customer Service. But oh well! Maybe they'll change things one day. I still love their clothing though!
Reason I chose this business: Because I was procrastinating. But now I finally had time to go through your selection.

Thumbnail of user maryanng78
1 review
0 helpful votes
September 8th, 2020

THEY WILL NOT GIVE AN ADDRESS TO RETURN INFERIOR ITEM TO GET. REFUND
The description and photo were misleading It was not A line. The length was not sloped. The material was not cotton. Material was thick and white backing. I am very disappoint they won't reply to my emails. If you buy from this website your throwing money away.

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