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    Vauxhall

Corporate Values

Overview

Vauxhall has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. The most common issues with Vauxhall are around customer service, which is not as good as expected by some customers.

How would you rate Vauxhall?
Top Positive Review

“Well, there are a few very good things here, that makes...”

anonymous D.
2/3/20

Well, there are a few very good things here, that makes me give a high rate 1. I didn't see any hidden fee, everything is pretty clear 2. There's a free protection app which is a big plus too 3. I used a coupon for a 30% discount and end up with a very nice final price Just one thing I didn't like was the very long process of the purchase, but maybe there can not be any shorter version of this process, so it's fine.

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Top Critical Review

“Even though you guys have a lot of questions answered...”

anonymous R.
5/22/20

Even though you guys have a lot of questions answered in your FAQs, it is tough to follow all those links. I feel you should have a YouTube channel with professional videos teaching how to use all the different settings, like AWS. There is plenty of information and courses on how to use AWS, which makes it so much easier to use them for big projects, unlike regular hosting service providers. Conclusion: Horrible user experience

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Reviews (1)

Rating

Timeframe

Other

rays146
5 reviews
9 helpful votes
July 7th, 2019
Over the past seven Months have experienced variable rejections for reactivation of vehicle 100000 warranty having my vehicle last serviced by an independent garage which is allowed accordingly to the 2003 E U ruling change on warranties providing GM recommended service parts are used and health check carried out for reactivation by a Vauxhall dealership.
While all terms and conditions were maintained Unfortunately rejection after rejection was made using failed different reasons to evade reactivation I believe for the reason of not using a G M dealership and attempted avoidance of continuation of warranties which are now costing more as Vehicles get older. All rejections were finally cleared then restarted again using first rejection which had previously cleared.
No 100000 warranties are now available on new vehicles sold being a cost lesson used by Vauxhall this is hard to except having been a life time purchaser of 15 cars from the Vauxhall brand and expecting my warranty purchased to be honorably continued while still in my procession although never achieved with purchase of new vehicles.
Never the less the refusal for non existent reasons is disgracefully not excepted to purchase further G M Vehicles especially after escalation to company Managing Director Mr S Norman who refused to review my complaint passing to his secretary having no Management experience closed without giving an answer,

Be warned warranties are being rejected for any excuse possible without genuine reason

Tip for consumers: Vauxhall Warranty reactivation Department controls all continuation of Warranties in accordance with terms and conditions set by G M Motors which are changed to avoid when ever possible to stop continuation warranty with refusal to answer why giving no opportunity to address

Q&A (3)

Answer:

I liked the Vauhall brand until they became customer dishonorable

By Ray S.
Answer:

Vauxhall have no Customer care and only look after themselves

By Ray S.
Answer:

Good but don't expect to get an answer without a lot of needless communication. If Vauxhall are proved to be at fault Just for get it as customer service gives no readdress

By Ray S.

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Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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