• Vauxhall

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Overview

Vauxhall has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Vauxhall ranks 173rd among Car Buying sites.

How would you rate Vauxhall?
Top Critical Review

“Rejection 100 000 Warranty for frabricated Reasons”

Ray S.
7/7/19

Over the past seven Months have experienced variable rejections for reactivation of vehicle 100000 warranty having my vehicle last serviced by an independent garage which is allowed accordingly to the 2003 E U ruling change on warranties providing GM recommended service parts are used and health check carried out for reactivation by a Vauxhall dealership. While all terms and conditions were maintained Unfortunately rejection after rejection was made using failed different reasons to evade reactivation I believe for the reason of not using a G M dealership and attempted avoidance of continuation of warranties which are now costing more as Vehicles get older. All rejections were finally cleared then restarted again using first rejection which had previously cleared. No 100000 warranties are now available on new vehicles sold being a cost lesson used by Vauxhall this is hard to except having been a life time purchaser of 15 cars from the Vauxhall brand and expecting my warranty purchased to be honorably continued while still in my procession although never achieved with purchase of new vehicles. Never the less the refusal for non existent reasons is disgracefully not excepted to purchase further G M Vehicles especially after escalation to company Managing Director Mr S Norman who refused to review my complaint passing to his secretary having no Management experience closed without giving an answer, Be warned warranties are being rejected for any excuse possible without genuine reason

Reviews (1)

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Thumbnail of user rays146
5 reviews
10 helpful votes
July 7th, 2019

Over the past seven Months have experienced variable rejections for reactivation of vehicle ******* warranty having my vehicle last serviced by an independent garage which is allowed accordingly to the 2003 E U ruling change on warranties providing GM recommended service parts are used and health check carried out for reactivation by a Vauxhall dealership.
While all terms and conditions were maintained Unfortunately rejection after rejection was made using failed different reasons to evade reactivation I believe for the reason of not using a G M dealership and attempted avoidance of continuation of warranties which are now costing more as Vehicles get older. All rejections were finally cleared then restarted again using first rejection which had previously cleared.
No ******* warranties are now available on new vehicles sold being a cost lesson used by Vauxhall this is hard to except having been a life time purchaser of 15 cars from the Vauxhall brand and expecting my warranty purchased to be honorably continued while still in my procession although never achieved with purchase of new vehicles.
Never the less the refusal for non existent reasons is disgracefully not excepted to purchase further G M Vehicles especially after escalation to company Managing Director Mr S Norman who refused to review my complaint passing to his secretary having no Management experience closed without giving an answer,

Be warned warranties are being rejected for any excuse possible without genuine reason

Tip for consumers:
Vauxhall Warranty reactivation Department controls all continuation of Warranties in accordance with terms and conditions set by G M Motors which are changed to avoid when ever possible to stop continuation warranty with refusal to answer why giving no opportunity to address

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