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    Vavana.co

Corporate Values

Overview

Vavana.co has a consumer rating of 3.8 stars from 5 reviews indicating that most customers are generally satisfied with their purchases. Vavana.co ranks 321st among Women's Clothing sites.

Positive reviews (last 12 months): 60%
Positive
3
Neutral
0
Negative
2
View ratings trends
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How would you rate Vavana.co?
Top Positive Review

“Love my harness!”

Stefania L.
9/13/20

My husband surprised me with some super hot leather harness and handcuffs. These were a big hit in the bedroom! He said they arrived a couple of days late, but IM IN LOVE!

See positive reviews
Top Critical Review

“DO NOT PURCHASE”

Brooke L.
8/10/20

Absolutely terrible customer service team. Never respond. Over 4 months I waited for my package to arrive, and when it did arrive it was terrible quality. It was from ALI EXPRESS (not even Vavana) so they obviously purchased it from them and sold it as their own. It states on their website after 35 business days if your item has not arrived you are entitled to a full refund. 4 months later still waiting for my refund. The item I received (which I paid over $80USD for by the way) was damaged and had burn marks on the side of the item like it caught fire somewhere. Trust the reviews you see about Vavana online and DO NOT purchase from them.

See critical reviews

Reviews (5)

Rating

Timeframe

Other

stefanial2
1 review
0 helpful votes
September 13th, 2020
My husband surprised me with some super hot leather harness and handcuffs. These were a big hit in the bedroom! He said they arrived a couple of days late, but IM IN LOVE!
scarlettb27
1 review
0 helpful votes
September 9th, 2020
I saw some bad reviews here, so I was a little skeptical. After i saw them I emailed the company and they got back to be within a couple hours. They assured me everything was in order and that the reviews are from people frustrated with delayed shipments due to covid. A week later everything arrived and couldn't be happier. I will be ordering again.
brookel78
1 review
1 helpful vote
August 10th, 2020
Absolutely terrible customer service team. Never respond. Over 4 months I waited for my package to arrive, and when it did arrive it was terrible quality. It was from ALI EXPRESS (not even Vavana) so they obviously purchased it from them and sold it as their own.

It states on their website after 35 business days if your item has not arrived you are entitled to a full refund. 4 months later still waiting for my refund. The item I received (which I paid over $80USD for by the way) was damaged and had burn marks on the side of the item like it caught fire somewhere.

Trust the reviews you see about Vavana online and DO NOT purchase from them.
jessicaw478
1 review
0 helpful votes
November 20th, 2019
I ordered some items from the intimates collection for my birthday. My boyfriend and loved everything. Will for sure order again.
kaitinm
1 review
2 helpful votes
June 19th, 2020
It's been three weeks since I placed my order and I have not received it. I have tried emailing and sending a message on instagram and they will not respond to me. Will be reporting as a scam if I do not hear back soon. Would not recommend purchasing from this site and I definitely will not purchase anything from here again.

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