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    Vax.co.uk

Corporate Values

Overview

Vax.co.uk has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases.

How would you rate Vax.co.uk?
Top Positive Review

“Suggesting a winter tire/wheel package that deviated...”

Nathan H.
9/20/20

Suggesting a winter tire/wheel package that deviated from the OEM specs is good. Providing fact based substantiation in a format I could easily verify with some basic Google-fu to back up the performance and cost benefits of the suggested deviation is awesome. That alone would have earned my business. Everything else, from the clean and efficient layout to giving me the option to save money by picking my order up at the warehouse, was icing on the cake.

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Top Critical Review

“FRUSTRATING!”

Scott H.
7/26/20

FRUSTRATING! There are so many different categories for tire and wheel availability that it's flat-out misleading. 8 available when only 3 really are, none available but can be "special order" by 6/29, then customer service says August at the earliest. This will likely be my first and last tirerack.com purchase. The customer service folks I've spoken with over the phone have been very nice, polite, and professional, though.

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Reviews (1)

Rating

Timeframe

Other

davidn32
12 reviews
52 helpful votes
January 4th, 2015
I ordered a steam cleaner from Vax back in October from their website and still have not received it, its now January.

Probably worse than not receiving it is that they dont answer the phone, they dont respond to emails. I got one response after saying I wanted my money back to say that it had been despatched so I would have to send it back if I wnated a refund. It had not been despatched. I contacted the carrier and they said the tracking number didnt exist.

I am beginning to wonder if Vax are not in financial difficulties as sending me a small sum back shouldn't be an issue.

I would stay clear of this company I do not believe they can be trusted at all

Q&A (0)

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