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Vcoins has a rating of 2.71 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Vcoins ranks 31st among Coins sites.
This company does not typically respond to reviews
I have had three purchases from three sellers and all weny well. The coins were the ones in the picture and described. Postage was ok.
I had a couple of flawless transactions with this company. The last one was horrendous. After agreeing on a price, 15 Days later this dealer demands additional shipping charges. Previous V Coin dealers had up front shipping costs set. Refused purchase at this point and received multiple Nasty texts from Tom Vossen. Reported this behavior to V Coins but never heard back over a month. I and some of my hobby friends have switched to MA Shop. So far so good.
I have had three purchases from three sellers and all weny well. The coins were the ones in the picture and described. Postage was ok.
Products used:
Coins
Bought and paid for something on 12-7-16. After few days later, after not getting any shipping information, I contacted the dealer (Nemesis Ancients) through VCoins. Didn't get a response.
On 12-17-16 I emailed the dealer at the email address I'm supposed to contact if I "have any questions regarding this order". Never got a response.
12-19-16 I contacted Vcoins directly asking if I could report the seller or if they could initiate a refund They didn't answer either of my questions and instead messaged the owner of Nemesis Ancients. He didn't respond, surprise surprise.
12-29-16 I contacted Vcoins again, they again just forward the email to the owner of Nemesis Ancients.
1-10-16 I contacted Vcoins and asked if they could simply issue a refund. Response:
"VCoins can't issue the refund because each dealer on VCoins is an independent business. Just like eBay or Amazon, etc. - the seller gets all of the money and must do the refund."
On Ebay if someone refuses to ship a product or offer a refund, Ebay will give you the refund. I'm not sure how Amazon does it, but they have worthwhile customer support so I'm assuming its the same. Meanwhile Vcoins does absolutely nothing aside from forward emails, and the seller who refuses to ship my product, issue me a refund, or respond to my messages continues to list hundreds of items on Vcoins.
Avoid this website like the plague.
I had a couple of flawless transactions with this company.
The last one was horrendous. After agreeing on a price, 15 Days later this dealer demands additional shipping charges. Previous V Coin dealers had up front shipping costs set.
Refused purchase at this point and received multiple Nasty texts from Tom Vossen.
Reported this behavior to V Coins but never heard back over a month. I and some of my hobby friends have switched to MA Shop. So far so good.
Products used:
None
Gain trust and grow your business with customer reviews.
Adam,
I am very sorry for the lack of service you have received on VCoins and the dealer has been suspended until we can get his orders and shipments straightened out.
Best regards,
--Zach Beasley, VCoins Customer Service Manager