Veaul

If I were you, you should not buy items from this site, it takes a long time before it gets where you want it. But most important the dresses don't look like the photo even the material of which it is made of is very different. It feels like it is a cheap costume for a party. I definitely would not recommend this site to get your prom dress or anything else. It is very sad because you spend a lot of money!

Horrible customer service. They never reply. They sent only 2 of three dresses and then forced me to open a Paypal claim to get a response. After wasting tons of my own time going back and forth, they said they would help only if I closed the Paypal case, I refused, so they refused to respond or send my dress. Paypal said they can only restore me if I send the two dresses back to them on my dime to CHINA and once the company confirms receipt, which they likely won't, only then I can get my $387 back in total. What a loss, a waste and a sham.

I order a dress in April, it's June and I am still waiting for my order to arrive. I contact the support team by email many times and never received an answer. I never received a tracking number or a date of when I should receive my order. Very disappointed and frustrated with the company. I had to report it with my credit card as a scam. I hope this review will help other people.

I ordered a dress from here March 5th with standard shipping (1-2 weeks) for my prom which was going to be on April 2nd the dress didn't arrive until April 12th! I was so upset. So if you plan on buying buy it at least two months in advance As for the dress itself, it does look like a picture. For the price it's a good dress.

Do not buy from this company! They are the worst. I ordered a dress, it didn't fit so I requested to return 11/23 and they have not even responded to emails for help.

I ordered a purse on December 27th through Veaul, it's now February 9th and the item still has not shipped. SHIPPING ALONE COST $25. Ive reached out twice now regarding my order and no one has gotten back to me. Don't bother with this company it's a joke and a scam.

We bought my daughter's prom dress from this website without properly doing our research. As always, we looked to see if the item would be returnable in case it didn't fit and it said it was. When it arrived, she loved the dress, but it was a little small so we tried to start the return process to exchange it for the next size up. The link to the return form is not active and it has been two weeks since I filled out the contact form and I have had no response. There does not appear to be any other way to contact them and my ticket is listed as being "Low Priority." I have sent several follow-up messages to no avail. Would not recommend them and will never use them again!

I ordered a dress, with specific color and material likes they require. I received a dress that was both the wrong color and wrong material. I immediately request a refund, which was finally responded to 20 days later. They offered me a 50% refund and I have to pay another $25 to ship it. When i tried emailing them, their email on their site is invalid and their messaging platform, where they asked for me to respond to them at, continues to reject my responses. So basically I'm out $200 for a dress I might be able to resell for $40. I'd give 0 stars if it would let me

I decided to purchase from this company, but when I found that the dress would not be arriving in time for the event I planned to wear it to, I tried contacting somebody about receiving a refund. Nobody has contacted me and I have not received the dress either.

The only positive thing there is to say about this company is that delivery was fairly quick, but then again I had payed extra for express delivery so that should be a given. I ordered a dress that looked stunning in the photographs online, but when it arrived I was quite shocked by the incredibly poor quality of both the fabric and the tailoring. The colors that had looked so lovely in the online photos couldn't have been more different in real life, garish and cheap looking, and the dress was not inte size I had ordered. When I tried to contact the company to organize a return I received no reply, not by email, phone or in their online chat. I strongly recommend avoiding this company! Only stress, loss of money and headache came from this purchase.

Do not buy from here. I fell for it, bought a dress, paid extra and got it rather quickly however I tried to cancel the order and well no one listened. Am trying to return it by their guidelines and NO ONE is contacting me and I am furious to say the least. My question is, has anyone been successful in returning their dress AND getting refunded?

First time we purchased from this company it went well, so we were surprised when they would not honor their own return and exchange policies. It's difficult enough trying to find the perfect dress online, but their policy seemed to make it easy, but its not. This company will send you dresses that are sized wrong and not respond. We I have two dresses and need to buy one for prom. This company is a scam and they cannot be trusted, especially when you have only 3 weeks to get a dress. I do not write many reviews and felt writing this was necessary to warn others in hopes that I can prevent others from a lot frustrations.

I was very nervous to order a dress after seeing the reviews here, but I'm glad I took the chance. The dress arrived in 2.5 weeks and is just what we wanted. My daughter is very happy with it.
Many people mentioned bad customer service, and I did ask a question and not get a response. But for the price, I am very pleased with the result. I'm including a picture of the dress she picked and the one she got for reference.

Do not. I repeat, do not shop with veaul.
Worst shopping experience ever
They have many other bad reviews online and on their social media comments but unfortunately I did not check beforehand.

First of all, on the page of their dresses they make it enticing but stating it will only take 2-3 days to deliver. They hide the fact that it takes 11-14 days to make and process on another page of the website. They fail to mention this on the actual dress pages.

Their customer service is absolutely AWFUL. When I emailed them countless times to ask about the status of the order I received no reply. No replies on social media. Other reviews have stated that their phone number doesn't work. But suddenly they knew how to communicate when they asked whether I wanted them to ship the finished product. They texted me and when I did not respond they emailed with a screenshot of the text. When i responded with NO and that I want a refund, they ignored it and shipped it anyway.

When the dress finally arrived way after prom, it didnt look anything like the picture at ALL. The dress was horrid. This website is a SCAM. DO NOT BUY ANY DRESSES HERE.

Luckily I was able to claim cashback with my bank.
Also I have requested a couple of times to unsubscribe from their emails but I still get their emails :/ awful company.

There are several factors you should consider when shopping for cheap prom dresses. First, consider the event you are attending. You'll need to choose a beautiful dress for this special occasion. There are many styles and colors available.

This business is bad do not order. I payed fifty dollars for fast shipping and it has exactly a month. Total cost of a dress with fast shipping was 190 dollars and I haven't gotten my dress when I ordered it May 8th and it is now June 8th. No emails updating you about when your order will come, nothing on their website, and even after trying to contact their support team they have not gotten back to me. I commented on their Instagram, contacted their support team and I will be calling my credit card company to get back my money. I added images of all my emails from Veaul; one being my order confirmation and the rest being adds for me to continue wasting my money on their website. None informing me of the status of my package or when it is going to arrive. And it hasn't arrived. I I also emailed Veaul, and clicked on their link that says "contact us" in order to send a complaint, and I sent a complaint twice (one weeks ago and got no reply and the second today) and got no reply. Lost my 190 dollars got no dress after a whole month, long story short. Hope this review can save someone from ordering from this awful scamming site.

I bought a dress from here for my junior prom. In short, the colors and fabrics were quite different than the picture; there was a corset back, and it's strings were made of thin tulle as apposed to appropriate ribbon for a corset, so they made ripping sounds when I tightened them even though I did not pull hard; and when we tried to return it, they did not ever even respond. We spend $220 on my dress, and it was still very disappointing. If it had been very cheap, and they let us return it, I wouldn't have cared so much about these things, but we wasted $220 on this.

I ordered my order on Dec 4 and asked for expedited shipping 3 to 6 days.i asked when this was estimated to arrive with no response for last three days. This is unacceptable. If i do not get my order by Dec 11 i will ask for a refund. Why charge for expedited shipping with no tracking info or status updates once ordered?

Their customer service department DOES NOT EXIST! Bought shoes in September 2022 and after several attempts various ways to contact customer service, I am finally giving up. They do not respond to anything! DO NOT BUY unless you are ABSOLUTELY SURE you are keeping what you buy!

My wedding day was 25th of last month and I had paid for expedited shipping on my order to see if my dress would be here on time for my wedding. The dress was shipped out on the 20th and then I also had something else tell me that it was shipped out on the 19th, but I still have not received my dress yet so I had to wear my backup dress which is not the one I wanted to wear at all so I was absolutely positively devastated. The dress that I ordered was my absolute favorite and I didn't even get to wear it on my special day, which will only happen once. So I would like to keep the dress but I would also like a full refund because it's still not here and I paid for 3 to 6 day expedited shipping. I was heartbroken that I had to wear a dress that was not nearly as beautiful as this one was. I would really appreciate getting my money back.
The dress was delivered way late and I paid for expedited 3-6 day shipping and it tells me that it was shipped on the 19th or 20th so that is why I told like to keep the dress and get a full refund because I couldn't even wear my dream wedding dress on my wedding day. It's beautiful and I'm really heartbroken that it wasn't here for my special day.
I am very disappointed that I haven't heard anything back from you guys about my refund since I paid for expedited shipping and didn't have my dress on time. Your dresses are beautiful and I'm sad to say that I feel like I am being ripped off.
I would honestly probably buy another dress from your company in the future, but right now, I'm not a satisfied customer because of that fact that no one has replied to me about my refund when I feel like I should get a full refund. I didn't even get to wear my dress on my wedding and I paid a lot for the expedited shipping that I didn't even get.
Your dresses are beautiful and I'm sad to say that I feel like I am being ripped off. I would honestly probably buy another dress from your company in the future, but right now, I'm not a satisfied customer because of that fact that no one has replied to me about my refund when I feel like I should get a full refund. I didn't even get to wear my dress on my wedding and I paid a lot for the expedited shipping that I didn't even get. If anyone asked me about your company and if they should order from you, I don't want to have to tell anyone that I do not recommend them to order from you since your dresses are stunning, but I'm so upset about all of this. Our wedding cost a lot of money and I spent $122 on this dress and shipping that I hope I get refunded for since I didn't get to wear it and it wasn't delivered on time. I'm hoping to get my money back and keep the dress.
I don't recommend ordering from company.

If I could give them a negative score I would! They sent my dress in plastic and taped it about 50 times so they could save on shipping. It took about 30 minutes to get it out of the plastic. I had to custom order a dress because the size chart was all over the place. I gave them my exact measurements and told them if they had any questions to let me know. When I received the dress it did not fit AT ALL. I'm sure they pulled it off the rack ad mailed it as is. I'm 5'6 and the dress fit as if I was 7 feet tall. Not only that, it did not fit my waist and beads were falling off the dress. I asked to return it/for a refund and they customer service department was beyond rude and I was ignored multiple times and I was told to "Proove" the dress does not fit ( yes that's how they spelled prove.) The website and company is a scam. I went to leave a review as I am very mad and spent almost $200 on the dress and there is nowhere to leave a review even though it says there is! If you look at all the dresses, most none have reviews but the company gave themselves five stars on each dress/ item. STAY FAR AWAY FROM THIS COMPANY!

When you pay extra money for expedited shipping and it takes them almost a month to get the dress out. I still do not have the dress and they refused to refund the extra funds I paid... HORRIBLE CUSTOMER SERVICE... company does not care about their clients!

While prom night is a great opportunity to look your best, it doesn't mean you have to spend thousands on a prom gown. Here are the cheap prom dresses you can choose from: