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Claim Your BusinessVegetology has a rating of 2 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Vegetology ranks 243rd among Food & Drink Other sites.
Been looking for a reliable source of vegan DHA and vitamin d3 for a while. I've looked at a lot of other brands which are cheaper per capsule, but Opti3 and Vitashine contain a much higher dose. I recommend them to everybody, not just vegans (because algal oil DHA is a lot healthier and cleaner than fish oil DHA.)
My experience: if something goes wrong with your delivery, you will get ZERO SUPPORT from Vegetology and you WON'T GET A FULL REFUND. Consider spending your money on a brand that deserves it. Vegetology showed me that they are NOT A SERIOUS COMPANY, they are NOT TRUSTWORTHY and they are NOT GOOD PEOPLE. Please be careful, at least don't pay them with your credit card, use Paypal for extra protection in case something goes wrong, I really wish I did! And if they ask you to pay import taxes and fees in any delivery to a country in Europe, guaranteeing you that you will get your money back, DON'T DO IT! DON'T TRUST them! You will never get that money back. BE VERY CAREFUL. My nightmare with Vegetology: I ordered supplements to be shipped to Sweden and like all deliveries to EU, it already includes all import taxes and fees so I wouldn't be supposed to pay anything extra, so when the Swedish Customs contacted me to pay import taxes and fees I contacted Vegetology and this is a copy paste of their reply: "Hi Marisa, I am so sorry that you are experiencing these difficulties, I understand that it is frustrating but sometimes it happens when customs put the products down as medication when they are not. We advise that you pay these fees in order to receive your products however, please rest assured that once you have paid the custom fees, simply let us know and we will refund you the total amount. I hope this helps, Have a lovely day," So I trusted them and paid the import taxes and fees as they asked me. After this, my package ended up getting "lost", 2 months after they still don't know the whereabouts of my package and when it was time for me to get a refund, Vegetology only refunded me the initial amount I paid for my order, never the 35 Euros they asked me to pay to the Swedish Customs. This is a copy paste of their reply: "Hi Marisa, Thank you for your email. I apologise for the confusion. Unfortunately we are only able to refund the total cost of the purchase and not the customs fees which is why you have been refunded this amount. All the best, Rosie" Conclusion: They are absolute LIARS and you CAN'T TRUST them! When a package gets "lost" it's the responsibility of the delivery company and Vegetology will be compensated for their lost and in case they end up finding it, they will send it back to them. What I know is that I did nothing wrong, besides trusting Vegetology. I ordered their products, I paid the import fees because they reassured me that I was going to get that money back, and after my package got lost, that is something completely outside of my control and responsibility, I ended up not getting a full refund. I lost 35 Euros for trusting Vegetology. When my package got lost and I was calling the delivery company and trying to understand what was wrong, I got zero support from Vegetology, they not even replied to my email asking for help. I just went through so much stress and hassle and ended up loosing money. I just would like to WARN YOU that if something like this happens to you, this is what you are going to get from Vegetology. I trusted them and I wish I didn't. BE CAREFUL.
Been looking for a reliable source of vegan DHA and vitamin d3 for a while.
I've looked at a lot of other brands which are cheaper per capsule, but Opti3 and Vitashine contain a much higher dose. I recommend them to everybody, not just vegans (because algal oil DHA is a lot healthier and cleaner than fish oil DHA.)
My experience: if something goes wrong with your delivery, you will get ZERO SUPPORT from Vegetology and you WON'T GET A FULL REFUND.
Consider spending your money on a brand that deserves it. Vegetology showed me that they are NOT A SERIOUS COMPANY, they are NOT TRUSTWORTHY and they are NOT GOOD PEOPLE. Please be careful, at least don't pay them with your credit card, use Paypal for extra protection in case something goes wrong, I really wish I did! And if they ask you to pay import taxes and fees in any delivery to a country in Europe, guaranteeing you that you will get your money back, DON'T DO IT! DON'T TRUST them! You will never get that money back. BE VERY CAREFUL.
My nightmare with Vegetology:
I ordered supplements to be shipped to Sweden and like all deliveries to EU, it already includes all import taxes and fees so I wouldn't be supposed to pay anything extra, so when the Swedish Customs contacted me to pay import taxes and fees I contacted Vegetology and this is a copy paste of their reply:
"Hi Marisa,
I am so sorry that you are experiencing these difficulties, I understand that it is frustrating but sometimes it happens when customs put the products down as medication when they are not.
We advise that you pay these fees in order to receive your products however, please rest assured that once you have paid the custom fees, simply let us know and we will refund you the total amount.
I hope this helps,
Have a lovely day,"
So I trusted them and paid the import taxes and fees as they asked me.
After this, my package ended up getting "lost", 2 months after they still don't know the whereabouts of my package and when it was time for me to get a refund, Vegetology only refunded me the initial amount I paid for my order, never the 35 Euros they asked me to pay to the Swedish Customs. This is a copy paste of their reply:
"Hi Marisa,
Thank you for your email.
I apologise for the confusion. Unfortunately we are only able to refund the total cost of the purchase and not the customs fees which is why you have been refunded this amount.
All the best,
Rosie"
Conclusion: They are absolute LIARS and you CAN'T TRUST them!
When a package gets "lost" it's the responsibility of the delivery company and Vegetology will be compensated for their lost and in case they end up finding it, they will send it back to them.
What I know is that I did nothing wrong, besides trusting Vegetology.
I ordered their products, I paid the import fees because they reassured me that I was going to get that money back, and after my package got lost, that is something completely outside of my control and responsibility, I ended up not getting a full refund. I lost 35 Euros for trusting Vegetology. When my package got lost and I was calling the delivery company and trying to understand what was wrong, I got zero support from Vegetology, they not even replied to my email asking for help. I just went through so much stress and hassle and ended up loosing money.
I just would like to WARN YOU that if something like this happens to you, this is what you are going to get from Vegetology. I trusted them and I wish I didn't. BE CAREFUL.
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