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Claim Your BusinessVessos has a rating of 1.34 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Vessos most frequently mention customer service problems. Vessos ranks 2159th among Women's Clothing sites.
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I was about to make a $150 order but totally cancelled it because of the bad reviews. I made orders before on a US website but when I tracked my package, it was coming from China. When the dress didn't fit (I took pictures and showed them the size being too small), they said that it was a custom made order (I asked for the hem to be shorter by 2 inches!), they couldn't authorize a return and refund. That is why I never order anything coming from China.
I ordered a special supposedly German Black Forest Cuckoo Clock promotion for my husband's birthday. It was a beautiful carved wooden clock pictured, normally about $199.00 or more on sale for $49.99 plus shipping. I wish I could post a picture of the ridiculous colored stickers glued on the decoration on the clock that had flat outline figures and was totally plastic and barely larger than my hand front fingertips to wrist! I have written them a total dissatisfaction email and doubt I will hear from them or my money again. NEVER BUY FROM THEM... unless you don't mind loosing your money!
I ordered a special supposedly German Black Forest Cuckoo Clock promotion for my husband's birthday. It was a beautiful carved wooden clock pictured, normally about $199.00 or more on sale for $49.99 plus shipping. I wish I could post a picture of the ridiculous colored stickers glued on the decoration on the clock that had flat outline figures and was totally plastic and barely larger than my hand front fingertips to wrist! I have written them a total dissatisfaction email and doubt I will hear from them or my money again.
NEVER BUY FROM THEM... unless you don't mind loosing your money!
Tip for consumers:
Go anywhere else! It was a scam. Not at all the product pictured.
Products used:
None! The Cuckoo Clock was about the size of my hand and the cheapest materials.
Ordered 3 blouses beginning of June 2016 for vacation in July and guess what. Still waiting! Tracking states items delivered... NEVER RECEIVED and tracking is a nightmare! Didn't get tracking number for 3 weeks and when I tried to look up the tracking info, the site is down. Now states delivered 25 days ago coming from CHINA but I never received and have not heard a word! Customer service with only email and no phone number? No one you can talk to? Never again and I would never recommend to anyone. Take heed.
First the quality of the clothes is nothing like the picture. But that's not the worst part, I mean for the price what do you expect. But if you order more than one item, they send them all separate. You get the first item 2 months later and the others never arrive. And yes they have already charged you. And, most orders are not tractable. They stop responding after they tell you the others are on the way.
Biggest scam!
I have never been more disappointed with clothing that I have ordered on line. I got 5 items and every one was poor quality, literally falling apart and sized way to small even though I ordered a size up based on the size chart. You should be ashamed to sell these items. Some even smell bad. I thought I would be ordering a lot more in the future but not after this first purchase.
Do not buy anything through Vessos! I ordered a mandala beach blanket. And just received it almost 4 weeks later. In not even sure I can call it a blanket. It is not at all how they described it online. The material is slick and paper thin and has holes all along the seem line! I will never, ever order another item from them again! I've never been so disappointed when ordering a product online! I basically paid $17 for a a small round sheet that is full of holes. But then again, a sheet is thicker than this horrible material!
Shame on me for falling for this stuff, twice. No refunds offered and the cheapest, worst sized apparel on the market. The "cute" bathing suit I just bought only came up to the middle of my rib cage. I'm only 5'4"! Barely fit my 9 year old neighbor. The shorts jumpsuit? Was thinner than a cheap men's undershirt you get at the dollar store. And, since they can't ship stuff at once, I'm sure the dress I bought will be just as disappointing. Things can be made inexpensively, but deceitful representation is disgusting. NEVER VESSOS. Ever. They should be ashamed of themselves.
Why can't the consumer return product and get refund when it doesn't fit. I was asked to take a picture of your product after I informed them it doesn't fit. I will send my email that I receceived from vessos to national consumer complaint in America and whatever country they're in sorry customer service. Unacceptable, refuse to give refund of product I lost over 170.00 US dollars. They should be shut down.
I had read all the bad reviews online and was nervous about my purchase. It did take three weeks to receive my order, but it was free shipping. I ordered a size up due to online suggestions. I received my order and was pleasantly surprised! Looked just like the picture and fits great!
Do not order from this website. I spent over $100 on this site and everything is just terrible quality--cheap fabric, bad fit, etc. When I tried to contact them via email, they responded the first time, saying to wait until I received my entire order until I returned everything. When I sent them emails telling them I received all of my items and that I wanted the address to return them to (since all of my items came from different addresses?), I got an email saying my message failed to send. So frustrated.
Total scammers. I placed an order beginning of July. After 2 months it arrived yesterday. Quality is cheap and complete crap... nothing compared to the photo of the dress. Buyer beware... They`re called Fairyseason now. Had I read the reviews before making a purchase, I would have never ordered anything from here. I will be contacting paypal and BBB. They never returned any of my emails and they don`t give refunds. This is a fraudulent company from China claiming they`re from USA.
I was about to make a $150 order but totally cancelled it because of the bad reviews. I made orders before on a US website but when I tracked my package, it was coming from China. When the dress didn't fit (I took pictures and showed them the size being too small), they said that it was a custom made order (I asked for the hem to be shorter by 2 inches!), they couldn't authorize a return and refund. That is why I never order anything coming from China.
I ordered a dress for my girlfriend almost a month ago and paid for expedited shipping, and you guessed it, still haven't seen the dress i paid for or heard anything from their customer service. I will be disputing the charges as fraudulent. This company, if it is even a real company and not some scam, has by far the worst customer service I have ever experienced.
Don't waste your money on this company! I ordered a large order of swimsuits and other clothing and made sure to read the sizing chart before ordering. Items stated women's xl are at best a child's xl and they don't accept returns either.The material is super cheap and items are cheaply made with threads coming out and not at all as pictured. They did respond to my email about faulty items and asked me to GIVE my order to someone who could fit it and they would offer me a 15% discount on any future order! Really! Why in the hell would I bother to order anything else from this shabby company? What a complete and utter ripoff!
I ordered 11 items on 6/21/16 and received 8 of them by 7/11/16. So... 20 days and counting. It was a mix of dresses, shirts, romper, swimwear and in L or XL as I am 5'7" and size 16. I tried on the romper and two swimsuits. The romper fits (thank goodness) and the swimsuits (one piece) I can put on but I have NO coverage for my boobs (36D) so those are a fail. It's like missing half of the material in that section and one is cheaply made, costume fabric but it did not rip or stretch at the seams. I looked back at photos and it seems the same amount of bra material as the models but somehow theirs fit. The bra part's material is the same as the swimsuit (no padding, no underwire, no support. I wouldn't buy swimwear from them again but so far everything else I am pleased with. I bought the round indigo looking beach blanket and the material is like silk/polyester and I am pleased, it seems like it will release sand easily for packing up and replacing on the sand. Most items cost not more than $10-$13, it's free shipping and they give coupon codes so I can't really complain. You have to go into it knowing what you paid for. It's not a perfect company (yet) as far as quality (all material seems polyester-ish) and design (size, material, details like boob coverage in swimwear are a slight gamble) but... I got 11 items for $139 including shipping and I am planning to order again from them around the same amount. If you are the kind of person that gets out of character mad about $10 clothing quality then this site is not for you.
Tip for consumers:
Don't order if you are likely to be angry from any level of difference (material, size, etc.) because you are definitely taking a chance.
Placed an order over a month ago, received an email that it was partly shipped. I have received nothing. Unable to contact them in any way. None of their links work. Paid through paypal, they took my $ right away, will go through them to file complaint if I do not receive soon. Total scam!
After ordering a dress in November I havent still received my shipment(19.04.2018).
My correspondence with Daisy (Customer Representative) is long and useless!
So DO NOT ORDER FROM vessos!
DON'T WASTE YOUR MONEY
Got half of order after 4 weeks. Clothes made of cheapest material on earth. Still waiting for other item, but could care less if it ever gets here as it is more than likely going to be a crappy small piece of poorly sewn cloth.
GO ELSEWHERE. Many other options. UGH.
I ordered a multitude of items. Two dresses arrives with fraying and holes where the sewing had been rushed. I contacted the customer service who were not in the least bit helpful, proceeded to ignore my complaint and would not refund the defected items. DO NOT BUY from this site!
This company is a joke! Stay away. I ordered items online after reading about Free Shipping and when I reviewed my order it stated that I requested Express Shipping (which I didn't) and charged me $6.00. Over 2 weeks later, my items are still in transit! Customer Service was AWFUL in resolving the issue and did not believe that I didn't select EXPRESS shipping (by the way, the Customer is Always Right is not their method of service) and continued to charge me.
I received 4 bating suits all sized the same and all bathing suits came completely differ t sized by at least 4 inches! I contacted via email and they requested pictures! The email came back delivery system failure. I went on their site and was immediately prompted that they are under a copyright infringement lawsuit and couldn't go on it. So, last ditch effort I message on Facebook with all the info. They wanted me to give them to a friend that would fit them bc they didn't want to pay return shipping! Wtf kind of business is this!
The quality is very poor. I was very unhappy when I opened my packages and went online to find out return policy -- their website is shut down! The size is VERY SMALL. I selected medium and what i received is for a 12 year old - not adult sizes. Note that this is coming from China, so their sizes are way smaller than U.S. standard.
SCAM! Beware! The site is now down and they have a new one, fairy season. I would not trust them. I ordered 2 yoga blankets almost a month ago. My money was taken immediately but still haven't received my blankets.
Where is my order!?! I placed order for 3 items and paid for expedite. 1st item sent next day. 2nd a week later. 3rd not even sent yet. Tracking numbers say can not locate. Appreciate the offer to deduct 30% off shipping but that is NOT ACCEPTABLE! I want my order! Been quite patient... now furious. 3 weeks later... nothing! Bogus tracking # and customer service will not respond.
Don't waste your money. The pictures on the website are very nice. I received the most horrible tops in my online shop history. They look very very cheap and bag quality. It's like joke. I don't know if I have to cry or laugh. I lost my money I never going to wear them. Please don't buy anything from this company.
I normally never ever write reviews but I am writing to hopefully help at least one other person before they purchase off of Vessos. I ordered 6 bathing suits, they took forever to arrive. Once I finally got them, it was so disappointing. They are so cheaply made, they'd probably fall apart after one use. Not to mention, that their sizing is ridiculous... I ordered a size small, I am a very petite girl (usually wear a size 0)... the size small, no exaggeration at all, fit like a large. I donated all the bathing suits to goodwill the same day. Don't waste your money people.
All Free Shipping Cute Clothing at Vessos. 10% Off on Orders Over $30!
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