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    Vestiairecollective.co

Corporate Values

Overview

Vestiairecollective.co has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
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Negative
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How would you rate Vestiairecollective.co?
Top Critical Review

“Never again”

Francesca H.
6/27/20

Wedding dress took months For delivery. Missed event. Item was incorrectly shipped as an exchange and so the delivery man wouldn't leave the dress without another item from me. This happened 3 times despite VC urgently asked to amend shipping. Rude, no response, didn't care. Customer service won't speak to you, can't amend orders. No one followed up. Eventually contacted their media department and was offered a 50 voucher. Horrendous. Distressing. Never ever again. Avoid

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Reviews (1)

Rating

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Other

francescah128
2 reviews
0 helpful votes
June 27th, 2020
Wedding dress took months For delivery. Missed event. Item was incorrectly shipped as an exchange and so the delivery man wouldn't leave the dress without another item from me. This happened 3 times despite VC urgently asked to amend shipping. Rude, no response, didn't care. Customer service won't speak to you, can't amend orders. No one followed up. Eventually contacted their media department and was offered a 50 voucher. Horrendous. Distressing. Never ever again. Avoid

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