ViaGoGo.co.uk has a consumer rating of 1.09 stars from 86 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ViaGoGo.co.uk most frequently mention face value, customer service and concert tickets problems. ViaGoGo.co.uk ranks 160th among Tickets sites.
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I bought race day tickets but will never use Viagogo again. They could not confirm delivery dates. I asked for a refund and they said "we don't do those". Horrible, greedy company to be avoided.See critical reviews
I am also wondering if you got your tickets?
Dear XXXXX(my name here), Thank you for contacting us. I've just looked into your order today and I'm happy to say your seller has confirmed they'll be able to send your tickets as soon as they receive them from the event organiser. It's become common practice now for event organisers to only release tickets (or batches of tickets) very close to the event date - often the week of the event. Rest assured, were closely monitoring your order and communicating with your seller to ensure they complete the order in time for delivery to you at the address you provided. (Here followed was my mailing address.) If you need to change this address (for example if you are travelling) you may still have time to do so as long as the seller has not already shipped the package. To update your address, log in to your purchases here: http://www.viagogo.com/secure/TrackTransaction.aspx and click on 'Change Delivery Address' or 'Update Travel Details'. This will take you to a page where you can add or choose your delivery address. The moment the package is scanned for delivery by the courier, you'll get an instant email alert with the delivery tracking number. You'll then be able to directly track the carriers delivery progress to you. I hope this answers your question and you have a great time at The Cure & Interpol - Barclaycard British Summer Time 2018 - Saturday! Kind regards, Charanjit Need to contact us again about this query? Click Here Please don't reply directly to this message as this email address does not accept incoming mail. Tell us how we did! Regardless of the outcome of your request, how satisfied were you with the quality of the reply from the customer support advisor? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Your opinion matters a lot to us and we strive to provide the best support possible. Thank you for using viagogo! UNFORTUNATELY SO FAR I HAVE NOT SEEN OR HEARD THAT ANYTHING WAS SENT TO ME.
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