• VicBerry

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Overview

VicBerry has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. VicBerry ranks 2066th among Women's Clothing sites.

How would you rate VicBerry?
Top Critical Review

“Stay away!”

Disatisfied C.
10/11/19

I purchased several dresses from them and thought they were in the US. None of them fit. Their website has a return policy that I followed. However, their response on my return request was to keep the items and they'd give me a 5% refund because it would cost too much to ship them back to China. I found that odd because they charged me less than $10 for shipping in the first place. They also said they would give me 20% off another item I ordered once they did the refund. However, how could I order something else knowing that they would not refund me if the item didn't fit. After many back and forth emails and getting no where with them, I ended up taking a loss on the entire purchase and have dresses that don't fit me.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user disatisfiedc2
1 review
0 helpful votes
October 11th, 2019

I purchased several dresses from them and thought they were in the US. None of them fit. Their website has a return policy that I followed. However, their response on my return request was to keep the items and they'd give me a 5% refund because it would cost too much to ship them back to China. I found that odd because they charged me less than $10 for shipping in the first place. They also said they would give me 20% off another item I ordered once they did the refund. However, how could I order something else knowing that they would not refund me if the item didn't fit. After many back and forth emails and getting no where with them, I ended up taking a loss on the entire purchase and have dresses that don't fit me.

Thumbnail of user suellend1
1 review
2 helpful votes
September 5th, 2019

This company advertises on Facebook they represent themselves as an American company and not until you order do you find out that it's from China the clothes displayed on this website or not but you get and they're cheap and small in size and poorly made and they sent the wrong dress. As soon as I got the order received confirmation I told them that was the wrong dress I repeatedly told him that was the wrong dress but they sent it anyway they won't do anything about a return address which would cost more to send this piece of crap back to China then I paid for it I told them I would never do business with them again and I would like to warn everyone who does business with this company that advertises on Facebook do not do it. I informed them that I would be giving them a bad review still no response

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