Vicrez

I also reviewed my purchase on the Vicrez website and it was never posted. If they can choose which reviews to post it obviously explains the 4.5 star review of this product on their website. I purchased a Vicrez Demon Wide Body Kit (vz*******) for a 2012 Dodge Challenger. The kit is made to fit 2008-2022 Dodge Challengers. Along with the wide-body kit, I ordered the wheels and tires and the front splitter (vz*******). I had to reach out to Vicrez after only part of my order arrived to find out some was on backorder. Then they shipped the tires and wheels with no lugs. I paid to have the wide body kit professionally installed at a body shop. (not cheap!) There were several issues with the installation. The kit did not come with the correct materials to complete the installation. We had to update the headlights to make the front bumper fit, no problem ($350). The wide-body kit was installed in May, for my son's graduation. By August the two front wheel flares were cracking at the bend. By October both wheel flares are cracked 3/4 of the way thru. I have reached out to Vicrez multiple times and no one will return a call.

I ordered a CF LED steering wheel for my Audi S5 on March 8th 2023 with the hopes that it'd be delivered in 4 to 6 weeks like they advertise. Nope... After countless emails with them jerking me around promising that "it'd be delivered soon" it took 3 MONTHS for me to actually receive my wheel. They didn't waste any time processing my payment though! And what's worse, no user manual, no wiring schematics, and the only installation instructions provided are links to outdated youtube videos that aren't even for my car! Horrible!

"*Note that I'll reconsider this review once the company commits to an acceptable and reasonable resolution. As of today, the company has done nothing but to ignore my request and confirmed their unwillingness to resolve the issue or refund the amount paid without me incurring in additional/unexpected expenses. Overall, AWFUL customer service... Even though they have good parts and what appears to be good service, their customer service is a "joke". I ordered a part which looked acceptable once received, installed according to their instructions and videos and that is when the problems started. The part did not fit perfectly, and they recommended "tape it" which caused an air-gap between the part and the car when the heat came in. Now, they want me to "remove and return '' the part leaving the already open holes exposed to the weather which, as you all know, may cause additional issues. Unfortunately, issue is being escalated as they are still in the same position, do not want to help, do not want to provide other installation options, and are just leaving me "stuck" with a defective part, without the correct installation process and expect me to accept an "in-store" credit which, as any of you may understand, is simply unacceptable, specially after this awful experience with their customer service agents (PS)..."

I recently ordered a whole aero kit around $1300 and I paid extra shipping just cause these pieces were expensive. The delivery said Saturday and it's been a week past that. I contacted customer service for help and they were taking forever to respond, giving a straight up response like they don't care.

I ordered on 9/2, the product description said ships in 3-5 days. I waited 15 days and never received even a tracking number. Every time I contacted custom support or was either they are working on it or it'll ship at the end of the week. I even asked if its back ordered and they couldn't give me an answer.

Long story short, terrible customer service - they don't ship kits all at once, their customer service number isn't even Toll free, so expect to pay for your long distance fees because they don't care to have a landline thats toll free. They also never give you a response when you ask where it is, and you get 9 months of run around, and to this day its never delivered. I will NEVER buy from this irreputable website again nor would I recommend this to any friends, or family.

I bought the widebody kit for my charger and is honestly a great mod, everything went on easy and haven't had any trouble out of it!

Ordered mirror covers and a spoiler, the mirror cover came but spoiler did not. I inquired about spoiler and was told it was discontinued. Mirror cover fit well and were good quality.

I ordered the new V3R version of the quad fin diffuser for my charger RT & it doesn't cease to amaze me. The great customer service, the fast shipping(arrived in a few days), amazing fitment that is the closest to OEM I have seen. The material they use is super strong & rigid. No complaints here on my use of Vicrez! Awesome products, pure quality, & an overall great experience! I highly recommended to use their products.

I purchased a front bumper for my Dodge Charger ‘16 on July 5th 2021, and still haven't received my order. Its crazy that everyone over there will lie to you and claim that your order is being shipped when really it hasn't. I frequently go to their website and it say items "in stock now" when really that's false, they have full of back orders and just want to keep taking people money while being behind on old orders which is very convincing, and strategic, but also lame :(

How can you be so horrible at your service. Shipped the incorrect part 3 times along with delays and no responses. 9 months into this order and I am still waiting for my parts. The worst service I have experienced ever. Save your money or donate it to charity instead of buying from these scammers

Vicrez is a JOKE! Do yourself a favor and stay away.

I ordered a full roll of Vinyl Wrap and really wish I didn't. The material is terrible, leaves adhesive lines, color is inconsistent throughout the roll, and tears extremely easy.

They shorted my roll and left my car 2/3 wrapped. They insisted I buy more material and then sent me a totally different color when I ordered more. I paid for overnight shipping and it took them over 5 days before they even sent the material!

Do yourself a favor and go with literally any other company.

I understand everyone is having sourcing issues in 2022. Supply chain etc etc. But when you promise 3 to 5 days shipping and it takes 3 weeks. And I only find out it's taking so long because I go out of my way to email / call / email / and pull teeth just to get a tracking number. Then discover that the tracking number isn't valid and it cant have shipped yet because their supplier is having trouble sourcing it?!? I could ( and would) have taken my business elsewhere. Guess I learned my lesson. Never again Vicrez

I purchased a rear diffuser for my dodge charger scatpack widebody m, and couldn't be more satisfied with the product. The fitment was perfect, installation was a breeze( less than an hour, only a power drill and a clip prop was needed), and the end result was beautiful, better than I expected, would highly recommend vicrez products to anyone looking to personalize their vehicle

PLEASE READ BEFORE INSTALLING ANYTHING FROM THIS COMPANY ON YOUR CAR. I purchased the Vicrez Carbon Fiber Demon Hood w/ Vent Scoop, part # vz******* at Vicrez.com located at ******* Barton Circle Whittier, CA ******* in November 2022.

Unfortunately, there product has not performed well. While operating my vehicle diving less than 70 mph on interstate 95 the hood delaminated/separated in large pieces and leaving significant damage to my vehicle. As showed in the attachments the hood latch and screws bolted in still attached, which indicated this product was faulty.
Vicrez WOULD NOT take full responsibility for THIS damages. It cost my over 12k to fix my hellcat.

I stopped buying cheap ebay parts as it's always been a disappointing experience. So I tried this US made US seller. The quality of product I have received was no different than cheap ebay parts I purchased in the past with slightly higher price. My biggest problem with the purchase is their advertised supposedly high quality FINISH that they charge extra for. They charged one hundred dollar extra just to get the desired Finish on the product. As they arrived on the brand new box, they were peeling off just out of the box. It was the small edge on the corner where it would go under the car so I decided to just glue it and use heatgun to fix it. However, after just ONE drive for 30 minutes, other parts of finish started to peel off. I would not complain if this finish was provided for free but if you are going to charge for it, do a better job.

The length of the sideskirt was longer than the car so I had to make adjustments on it too, which wasn't too big of an issue. But the finish was just a crappy job that it lasted 30 minutes. If you are going to do a crappy job like this, do not charge extra for it.

Overall, the product is no better than ebay part and i would not recommend using their FINISH service as it would be better off if you get the part and apply the finish you want yourself or pay other professionals who can do it BETTER even if it cost slightly more.

I purchased the Vicrez side skirt splitters for my 2017 Dodge Challenger and they look amazing on my car! Only complaint was there were no install instructions included, but I contacted customer service and they immediately provided links to install videos. We chose to push them back a little further so we wouldn't hit the side skirts getting in and out of the car, so we had to modify them slightly (drill holes) to accommodate the jack points. I also applied yellow reflective tape. Looks great and I'd highly recommend Vicrez!

Purchased a front splitter with rods and side skirt V3 kit for my 2021 Widebody Charger brand new. Had them professionally installed flew off first time on the highway. Luckily we did not run over it and the exposed self tapping screws at 80mph. I had 4 people in my car could not fit it anywhere in the car. They refuse to refund or even give me credit to replace it (not that I would) even the nice young lady I was emailing said she was going to take this to upper management she knew they were wrong in just saying sorry and that's it.

Vicrez is one of the best places to get any aero kits, body kits, vinyl, and wheels from for your mopar vehicle. I love browsing their website for any parts I want to add on to my Hellcat! Their products are amazing and high quality!

Very good customer service and willing to help out on everything! Received side skirts from them but the install directions could be improved. Quality of the products is definitely there though.

I bought a Carbon Fiber hood for my dodger charger a few months back and it was one of the greatest purchases I have made. Came in great packaging and product looks amazing. Definitely would recommend!

Oredered a custom carbon fiber steering wheel on July 7,2023 and received it 8/18/23. Upon installation there was no instructions. Watched a youtube video on a install for dodge charger. Red wire to 12v in clockspring, black to screw in steering wheel. Obd harness red to 12v accesory in fuse box and black to ground. Simple wiring. Plugged module in to obd harness started car steering wheel lights up but never wirelessly connects to steering wheel to display rpms and so forth. I tried wiring direct to battery and other ways still never worked had over 33 emails with Vicrez from 8/21-9/22 and issue never was resolved. Paulina and Nicole claimed they did all they can do. They said it should be professionally installed. A kid can wire this. They never offered to replace the module or led part in steering. They dont believe anything is defective. I sent photos and videos of everything they requested but no resolution. They stopped emailing me after 9/22.
Dont recommend this place to anyone.

1st of all it took 3 and a 1/2 months for my charger wide body flare kit to arrive and once it did arrive It was missing key pieces to the kit ‍ So I called an inquired about those pieces and the Young man Who answered the phone told me they were aware that there was some pieces missing out of the order and they didn't put them in the Box because they didn't have them in stock yet!... At this point I'm completely blown away By the lack of professionalism I've encountered dealing with Vicrez.com I had every intention Of spending a lot of money with this company before I knew how I'm professional it was... I will never, repeat I will never be ordering from this place again.

Took all of my money But gave me half the product And the product I did receive was flimsy and of poor material anyway

( J&A collision of warren mi)