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Vidantagroup has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Vidantagroup ranks 84th among Vacation Rentals sites.
We went to a timeshare presentation at the Riviera Maya in Nov 2015. It was the worst thing we could of done. Sadly we were scammed. In the sales presentation we asked many questions, and some questions various times. Every question or doubt we had regarding the contract was put to ease by the 2 sales persons who dealt with us. We have tried contacting them at many different numbers and sent them letters. We have been promised that our calls will be returned but they are not. They will not cancel the purchase or contract and they will not even bother to speak to us and find a resolution. We found 170 complaints on one website against this merchant and their timeshare sales such as the one we bought. I also found dozens of complaints at other complaints boards, at the better business bureau and dozens of other sites online. If you search online, Vida Vacations or Vacation Privileges or Mayan resorts you will see endless lists of customers who like us were lied to and scammed. We found Mexican Timeshare Solutions when searching the web for help and within a few months, they were able to get the cancellation of our contract. We are so relieved to not have timeshare payments anymore DO NOT VISIT THIS RESORT OR GO TO THEIR TIMESHARE PRESENTATION NO MATTER WHAT IS OFFERED TO YOU.DO NOT BUY FROM THESE THIEVES.
We went to a timeshare presentation at the Riviera Maya in Nov 2015. It was the worst thing we could of done. Sadly we were scammed. In the sales presentation we asked many questions, and some questions various times. Every question or doubt we had regarding the contract was put to ease by the 2 sales persons who dealt with us. We have tried contacting them at many different numbers and sent them letters. We have been promised that our calls will be returned but they are not. They will not cancel the purchase or contract and they will not even bother to speak to us and find a resolution.
We found 170 complaints on one website against this merchant and their timeshare sales such as the one we bought. I also found dozens of complaints at other complaints boards, at the better business bureau and dozens of other sites online. If you search online, Vida Vacations or Vacation Privileges or Mayan resorts you will see endless lists of customers who like us were lied to and scammed.
We found Mexican Timeshare Solutions when searching the web for help and within a few months, they were able to get the cancellation of our contract. We are so relieved to not have timeshare payments anymore
DO NOT VISIT THIS RESORT OR GO TO THEIR TIMESHARE PRESENTATION NO MATTER WHAT IS OFFERED TO YOU.DO NOT BUY FROM THESE THIEVES.
I went on vacation with my family to Cancun, and at the airport we were invited to a breakfast for 90 minutes, if we attended the breakfast they would give us some tickets to go to xcaret, we thought "free breakfast and tickets, what could go wrong? " and the answer is EVERYTHING, they ruined our vacation, they first did not want to let us go, and even if it sounds exaggerated, they forced us to buy.
Vidanta group is a group of swindlers and liars, avoiding our calls, they told us that would return the calls, made us spend our 5 days that they gives you to cancel, just to then refuse the cancellation.
Fortunately my sister gave us information from a company that cancel timeshares, they are called Mexican Timeshare Solutions and we are very grateful for the work that has been proposed, in order to represent and defend the interests of customers who trusted institutions that seemed reliable, we are very satisfied with the services and results of our cause, from the first moment we contacted we were given the necessary to deliver the representation of our problem, the confidence was growing up through the development process, we want to highlight the work done by Mr. Roberto Guzman, with whom we remained in a fluid and transparent contact all the time.
It is difficult nowadays to find serious and responsible organizations, they are the exception and we thank God to put them our way.
What we do have very clear is that never put a foot in a hotel of Vidanta group, they are like the devil.
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