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  • VietnamCupid

VietnamCupid

Overview

VietnamCupid has a rating of 2.21 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. VietnamCupid ranks 77th among Asian Dating sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    3
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
10
See all photos
How would you rate VietnamCupid?
Top Positive Review

“It's legit if you choose well”

Tm f.
3/12/21

I must say that I met the love of my life in Jan 2019. She was a teacher from Dong Thap. We recently just broke up due to the uncertainty of Covid and just too much worries due to her age and family demands. Eventually, she married a guy from her town. 2019 was beautiful, we were on the verge of marriage March 2020 only for Covid to disrupt everything. I was fortunate to have met some genuine girls, educated, and fluent in English. There were 1/2 that was straight into "send me 1000 USD", these individuals are the one who give the bad name. To be fair, most girls on the site are genuine, I've chat, met and spoke to them, even sometimes verify their identity.

Top Critical Review

“They charged my credit card without my authorization”

noti p.
4/21/23

The site just charged my credit card without my authorization. They debited VND 1,000,000 subscription fee through a card manual entry today, 21/04/2023. I didn't save my card details on the website, I didn't set up any auto renewal. So they manually retrieved my bank card details from their system from a one-off one month subscription payment I made in January 2023 and they manually charged my card for VND 1,000,000. I never authorized the transaction.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user notiplus6969
1 review
2 helpful votes
April 21st, 2023

The site just charged my credit card without my authorization.
They debited VND 1,000,000 subscription fee through a card manual entry today, 21/04/2023.
I didn't save my card details on the website, I didn't set up any auto renewal.
So they manually retrieved my bank card details from their system from a one-off one month subscription payment I made in January 2023 and they manually charged my card for VND 1,000,000.
I never authorized the transaction.

Service
Value
Shipping
Returns
Quality
Thumbnail of user tmf1
1 review
1 helpful vote
March 12th, 2021

I must say that I met the love of my life in Jan 2019. She was a teacher from Dong Thap. We recently just broke up due to the uncertainty of Covid and just too much worries due to her age and family demands. Eventually, she married a guy from her town. 2019 was beautiful, we were on the verge of marriage March 2020 only for Covid to disrupt everything. I was fortunate to have met some genuine girls, educated, and fluent in English. There were 1/2 that was straight into "send me 1000 USD", these individuals are the one who give the bad name. To be fair, most girls on the site are genuine, I've chat, met and spoke to them, even sometimes verify their identity.

Tip for consumers:
Intentions must be right. Only use the site if you are genuinely interested in settling down and having a family. Vietnam and Viet girls are amazing when it comes to family. Though there is a concern especially on LDR. Casual sex isn't a taboo. Unless you genuinely get a honest girl, which do exist then go ahead. Otherwise, if you are looking for hookups and ONS, bugger off!

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Tm,
Thank you so much for taking the time to leave us this amazing review. We do try to give you the best value for what you pay by giving you the best experience that's effective and safe. Good luck in your search for love.

Thumbnail of user carloss441
1 review
2 helpful votes
July 6th, 2021

This review is more towards some Vietnamese woman ethics. This person use DateInAsia and now VietnamCupid. My experience: she pretended to be nice since 1st day you meet her, sex 1st date, treated you súper nice asking for money and support. After many months continue support her until corona crosses. After 2 Years of relation, she decide to take a break, next day she posted a new name and profile looking again for a serious relation. I word of warning, don't be fooled. They are Masters how to cheat. Even I spent nights in his house and his son when I visited her before Coronavirus. She stealed on top of that 20,000usd I tranfer to buy a new place for living. Her name en VietnamCupid Thanh Truc, her real name Thi Pham Thi Thanh. She is living in Nha Trang. Hope helps

Tip for consumers:
Be careful with Goldiggers

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Carlos,
We apologize for your unwelcoming experience. We have zero tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.russiancupid.com/en/help/helpdesk

Thumbnail of user valentind27
2 reviews
2 helpful votes
December 24th, 2023

I had this for a while and I was noticed after some scam email with never existing members. And to make the "service" worst they charge with a "better" scam option that provides nothing.
Suggest to stay away of this site.

Tip for consumers:
Stay away

Service
Value
Returns
Quality
Thumbnail of user joem1316
1 review
5 helpful votes
March 1st, 2020

The sight is free in that you are FREE to sign up and give them, for FREE, all your info and data so that they can profit off of it. As if thats not enough, they want you to effing pay for giving them your data and track everything you do on their site. W. T. F. Oh, and one last thing. There isnt the ability to perm delete your aacount once you sign up. Oops. You can only "switch off" your account. Scary. Stay away.

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Joe,
VietnamCupid offers free membership and paid membership. By charging for a premium service we are able to invest in providing a high-quality experience across app, mobile and desktop and spend money on advertising which allows us to provide a large number of members for you to communicate with.

Thumbnail of user harveyw79
1 review
5 helpful votes
September 15th, 2021
Verified purchase

I've gone back and forth via email with Customer Support as they do a poor job at answering your specific questions. They only copy and paste generic answers it seems.

I paid for 1 year of subscription and a month later I asked them if wish to temporarily switch off (not delete) my profile what will happen with the rest of my unused time. The reply with cookie-cutter answers which leave me just as confused or worse than before.

I am ok with losing the time while my profile is switched OFF but I don't want to lose any unused membership time if I want to come back later and switch my profile ON again. This shouldn't be too difficult to clarify. Right?

I hope they see this and can clarify here.

Thanks for reading!

Thumbnail of user darciel4
1 review
3 helpful votes
June 7th, 2020

Upon checking my emails I saw that an account had been created on this website under a different name, upon me changing the password to access this account and delete it because I haven't created this account, I see that the account has been terminated. People please be aware that the people you are trying to match with and message might not be who they say they say they are. I haven't been able to view this account that's been set up under my email so I don't even know if my pictures have been used or not! So please please be careful when online dating as the person might not be who they say they are.

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Darcie,
We have zero tolerance towards bots and scammers. Our fraud prevention team works 24/7 to remove non-genuine profiles. However, in order to take immediate action against this member, we need you to send us a copy of the evidence that you believe is offensive to www.vietnamcupid.com/en/help/helpdesk

Thumbnail of user marks5164
1 review
0 helpful votes
June 29th, 2022

The site falsely presented my birth year as 1973 when, in fact I was born 1959. The result was a lot of much younger women showing interest. When I tried to correct this I was not permitted without presenting my drivers licence passport or Security card details including a current photo. NO WAY! I wrote my requirements in Vietnamese but the women either didn't bother to read it or just weren't able to read it.

Tip for consumers:
Good site, just poorly organised

Service
Value
Quality
Thumbnail of user hufh
1 review
4 helpful votes
December 6th, 2019

Signed up on vietnamcupid and within 2 days went for the membership option which was deducted immediately (within 1 minute) from my bank account.
Once i wanted to get in contact with girls my account was suddenly blocked due to "suspicion of fraudulent payments".
To make sure that this isn't a fraud I should send a scanned copy of your credit card AND a copy of your government issued photo ID.
They are not telling you this beforehand but after they received already the money.
I complaint and got almost! All my money back.
This experience felt like a scam to me!
Stay away

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Huf,
In order to prevent fraudulent payments on our websites, our billing department reviews certain transactions. For some transactions, we require additional verification to prove that the person making the transaction is authorized to do so. Please contact www.vietnamccupid.com/en/help/helpdesk if you have any further concerns.

Thumbnail of user garyl335
1 review
1 helpful vote
May 3rd, 2019

I was skeptical at first with the high membership fee's. After all, there have been countless other dating companies that claim if you pay money, your results with women will greatly improve. However, I was pleasantly surprised when I started to get messages from girls on my first day of joining VietnamCupid. The quality of the girls I found to be quite good and most of the girls are serious about dating, unlike some of the other popular dating apps where the girl is just looking for attention or using the men to practice English.

Over a short period of time, I was able to go on many countless dates with many different pretty Vietnamese girls. On average expect to receive between 10-20 messages a day! Coming from a western country, this is completely unheard of, where if your lucky, you might get table scraps from western women. Most of the girls on VietnamCupid are pleasant to deal with and getting numbers is easy peasy.

After going on many countless dates, I was finally able to find a nice conservative cute Vietnamese girl that was compatible with me. We have been dating for 5+ months now and still going strong.

I know the high membership cost can be off putting for some people, but don't be skeptical about the website, it really does work and is worth the return on investment!

To read more about my experience, check out this comprehensive illustrated review

https://vietkieudating.com/vietnamcupid-review/

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Gary,

We appreciate the feedback! Please let us know how we can earn your 5-star rating! If you have any concerns, please contact us at www.vietncupid.com/en/help/helpdesk anytime.

Thumbnail of user khongv
1 review
3 helpful votes
January 6th, 2020

Disadvantages of buying a membership-

1. Expensive ($40/month)

2. Many fakes and scams.

3. Extremely difficult and rude women to meet and connect with. Take a look at the Vietnam Cupid screenshots on the site below to see actual conversations between paying members and women.

https://foreignwomenadvice.com/vietnamese-women/

As in stands why would I pay to be frustrated and dateless. If you love aggressive difficult conservative women then maybe VietnamCupid is for you. If you like sweet affectionate feminine dating prospects you may want to reconsider.

Thank you.

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Khong,
We have zero-tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.vietnamcupid.com/en/help/helpdesk

Thumbnail of user lec16
1 review
2 helpful votes
September 27th, 2022

200%scam they only want u to spend moneys on service n all members are fake. Recieving n send message will cost money. N members will not give contact information like Facebook n IG so u both can save money n only pay VietnamCupid some fee

Thumbnail of user peters2524
1 review
0 helpful votes
September 18th, 2022

They chose to charge me 2 times for a 1 time only temporary subscription. Buyer beware! There low reviews are there for a reason & now I have to dispute the charge

Tip for consumers:
DON’T DO IT!!!!

Service
Value
Quality
Thumbnail of user johnd3636
1 review
1 helpful vote
April 28th, 2020

They are confrontational and mostly looking for white men to spend money on them. GOLDDIGGERS. Tinder is much better and tinder is free. 40$ for a bad site is insane

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear John D,
We apologize for your unwelcoming experience. We have zero-tolerance towards members of the nature you described. Unfortunately, it is extremely hard for us to verify the real intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.
It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however, we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
In addition, Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.vietnamcupid.com/en/help/helpdesk

Thumbnail of user hermanj7
3 reviews
60 helpful votes
January 2nd, 2018
• Updated review

I was amazed by the REAL reactions on this site and I told in my first review I would leave a reaction with a picture if the lady would agree. If you still have doubts please contact Sitejabber because they can guarantee it's really me in the picture and I'm not an employee of a moron criminal datingsite. So join it and have proof for yourself. Lots of luck!

Tip for consumers:
Use this site if you don't want to loose a lot of money and time!

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Hi Herman,

Beautiful picture! Thank you for the positive rating! We wish you the very best in your new found love.

Flabbergasted
January 2nd, 2018
• Previous review

Yes indeed, I was totally surprised by the way this dating site works. After I met a lot of criminals like Asiandate, Anastasiadate etc. etc. I think now I'm on a real dating site. With honest businessmen and real women who really want to meet someone. After two letters they're not horny or want to suck everything you have to share, they really want to build on a relationship. They are telling real stories. After a few mails you even can get their whatsapp and so on. On Asiandate for instance you can spend five million dollar and you'll meet no one, perhaps a golden rip-off medal. After three month I'm flying to Vietnam and by the end of January 2018 you surely can read my review and the succes a probably had over there. Don't hesitate the ladies are waiting for you. And no I don't work for VietnamCupid, I only was lucky to find this site. And for the nonbelievers among you I even will place a picture if she agrees of course.

Thumbnail of user johnn812
2 reviews
7 helpful votes
February 2nd, 2020

FAKE ACCOUNTS AND KEEP TRACK OF WHAT YOU SAY. CONVERSATIONS YOU HAD BEFORE WITH OTHERS COME BACK IN OTHER CHATS. THIS WEBSITE FOLLOWS YOUR SEARCH BEHAVIOUR AND RESPONDS TO IT, PROBABLY UNTIL YOU ARE A RICH MF TURNED POOR UNTIL YOUR HONEY DISAPPEARED. BE VERY CAREFUL!

Some girls get paid to entertain you (not what you came for). These paid accounts do not allow you to respond for free, for which you will be prompted by a "buy now" (non paid accounts do allow this). They will keep you warm with LINE ID's, video-calls and anything to have you stay. Beware. Some examples of fake profiles below.

Nichcha: https://www.thaicupid.com/en/profile/showprofile/ID/*******
July: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******
Lucie: https://www.vietnamcupid.com/en/profile/showprofile/ID/*******

Tip for consumers:
Use your brain

Products used:
1 month subscription

Service
Value
Shipping
Returns
Quality
Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear John,
VietnamCupid is a popular dating site with a huge customer base worldwide. We do not facilitate the activities mentioned. Our fraud prevention team works 24/7 to remove non-genuine profiles because we are dedicated to only having genuine members on our site to give our members the best online dating experience.
In addition as a standard member, you can still enjoy numerous benefits but in order to get the best results, we recommend upgrading your membership. We have 1,3 and 12-month membership options to suit various budgets. Please contact us at www.vietnamcupid.com/en/help/helpdesk if you have any further concerns.

Thumbnail of user raymondn29
1 review
4 helpful votes
September 22nd, 2019

Most of the people in this site is real people. Profiles are mostly real and pictures are real. Signing up is free and browsing is free. This is fine and so far it's good. Now the problem with this site is it's not honest. They use people's profiles and randomly message you, pretending to be that person. You'll get random messages and likes from people but you cannot communicate with them until you upgrade.

This is how they get you. Although I've met a lot of real people and friends on this website. A lot of the people I wanted to talk to, who messaged me first, never responded. Some responded and literally said, "I never sent you a message I don't know why that message sent to you." If you pay attention many people message you with the same or similar copy/paste type responses. And when you reply you don't get any response.

Conversely, my profile have replied and messaged other people without me doing it. This can become awkward AND time consuming. You have to explain to them that you didn't send the message or ignore them when they think you're interested.

In summary, the site uses people's profiles to send messages to each other in hoping someone will upgrade so they can communicate with the other person. This is pretty shady and shallow and a reason I knocked down two stars and will not be using this site again in the future.

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Hi Raymond,

Please be assured that we do not send messages to our members. We have zero tolerance towards members of the nature you described. Our fraud prevention team works 24/7 to remove any non-genuine profiles. To report a suspicious profile, please submit a ‘report abuse’ form or contact us at www.vietnamcupid.com/en/help/helpdesk

Thumbnail of user tint2
11 reviews
12 helpful votes
November 4th, 2013

I am just not looking for Vietnamese Love or Love for that matter.
I am sure the site is great for people looking for Vietnamese Love.
Nice design. Elegant.

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Hi Tin,

We sincerely apologise our site has not met your expectations. If you have any specific concerns we would love to help you with them. Please contact us at www.vietnamcupid.com/en/help/helpdesk

Thumbnail of user robertc1288
6 reviews
24 helpful votes
April 8th, 2019

I thought it was free but it was not. So I upgraded my account then I got suspended. Looks like my money is lost now. Tsk tsk tsk

Thumbnail of user cupidm23
Cupid M. – VietnamCupid Rep

Dear Robert,
We sincerely apologise for the unwelcoming experience. Please contact www.vietnamcupid.com/en/help/helpdesk so we can investigate the issue and assist you further.

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Thumbnail of user cupidm23
Cupid M.
Typically does not respond to reviews

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