VIP Outlet

I ordered the Nextbase 622GW Front and Rear Camera Combo. What I received was the front camera only. Also no USB cable for connecting the camera to a computer (listed on the box as an included component necessary for initial setup, but it wasn't there). I contacted VIP OUTLET immediately, and they said the best they could do was offer me $30. A rear camera retails for $70, so why would I accept $30? Also they never replied about the missing USB cable. Now I have to deal with the hassle of mailing back this piece of junk. VIP OUTLET engages in false advertising and hopes that customers won't notice their attempts at ripping you off. Avoid at all costs!

I purchased to "brand new" sports card box's. Upon opening the box's, all the packs were already open. They refused to own up to their mistakes. Horrible customer service

Garbadge scammed me and tried making me pay more for the correct item I wanted it was an msi monitor instead they sent me a refurbished crappy one said I could get a refund then pay 100 dollars more for the correct one it was so stupid and the support was terrible it was apart of there dealwiz marketplace seller on Walmart never will buy from them again they will rip you off they also waited weeks and weeks to try resolving it so yeah

I've lost count of how many times I've purchased from VIP. They have all sorts of items at different times. Your best bet is just to check in and see what's new. I often find items they list on another site they sell on, then come to their site and buy it for the same or a lower price. Computers, printers, cell phones, air fryers. I've really lost track of all I've bought from VIP, and most of it half of the retail on most other sites.
If you do have a return there is no problem and they handle it quickly.

VIP outlet sent me a USED phone
Then they said they had not received my return ( I kept receipts)
Then they ignored my emails
Then they took weeks to refund my money
Meanwhile I have wasted time and money and still had to go buy a NEW phone
I would NOT recommend them, bad business, scammers

Don't expect to get your package or have clear communication with this seller. They will insist to send 600$ to sit on doorsteps when their own "policy" says this shouldn't happen. They call at midnight and 6 am to try to route packages to different addresses than yours. Sketchiest company I have had to work with in a very long time

I have purchased several high ticket electronic items through Vipoutlet. They have all arrived in excellent condition, no issues whatsoever. Sometimes you can find a %10 off coupon and that makes for an even better deal. I'm talking a total of 25% off a current flagship phone. These guys are legit and they seem to respond to questions fairly quickly. They are my first stop for high end electronics.

And on top of sending the wrong TV, it was in very poor condition. I ordered a Samsung QLED, yet received the 8 series instead. Customer service was awful. Even though I sent them pics via email, they would not mail me a replacement even though they had it in stock. They didn't even apologize for their error!

Promised FedEx Overnight shipping, instead shipped with USPS Standard. Refused to do anything about it when I reported them.

I placed an order trough this website, a refurbished Ipad Pro. After been submitted the order, been charged by them I got an email requesting a photo of my id and card used for the transaction. I sent them by email and a few hours later they cancell my order. They play with yout time, your money and with your personal information with id photo and credit card.
DONT TRUST THEM

Given Covid extensions, supply chain delays on product availability, labor shortages, weather and shipping delays, credible merchants are offering a more flexible policy in terms of returns. Amazon for example is requiring all of its vendors to offer returns until JANUARY 31 2022. I contact VIP OUTLET on Monday January 03,2022 and am told I cannot return an ipad i bought on 11/27 as a Christmas gift for my daughter because it is over 30 days SINCE THE ORDER. It wasnt even delivered until the 8th of December. What's the point of black Friday sales opportunities? DONT BUY FROM WALMART OR VIP OUTLET.

I always return to the VIP outlet because they offer the best prices and also they provide free shipping with a guarantee.
Let alone the fact that there you have the widest choice of gadgets of all types.

I purchased a computer from them that their website said was certified as fully inspected and tested in perfect working condition. When it arrived, not only was it not working, they had removed the expensive graphics card and RAM. They basicly gutted it, no doubt to resell the parts, then advertised and sold it as fully fuctional and containing the components they themselves had aready removed.

Not sure how this company is getting all these good reviews. I've ordered a speaker 2 times and they never sent it both times. The 2nd one I ordered just to see and they didnt disappoint. No package a second time. Not sure whats going on but they do not ship on time or at all. Its very tricky on the wish site. You cant leave a review for items that never come at all. I think they are beyond shady. Havent gotten a thing from them and wont be ordering here again. Zero rating wasnt an option.

Ordered a sound bar that wound up being shipped in a box WAY too small and with no packaging. Box and soundbar was completely destroyed in shipping. It takes DAYS for anyone to do anything, and they fail to understand basic english (or they are simply choosing to ignore my questions)

Avoid them at all costs. Whatever savings you get are not worth the hassle you are going to have to get a refund.

Ordered a pc then they asked for photos of ID and credit card. Responded quickly with pictures then they cancel your order for fraud. Called to request to remove all personal info and account, and they said they do not have the ability to do so. Biggest scam company I've dealt with. Please go bankrupt and die.

Is a dropshipper that has presence on all major online marketplaces. Participates in multiple frauds from item not recieved, to dropship/returns. Have notified DOJ

If I could give this company no stars, I would. I bought a cell phone for my daughter through this company on Walmart.com. When we got it and tried to activate it it said that it was locked and we had to take it to Walmart to have them scan it before we could use it. Took it to Walmart and - surprise! They can't do anything with it because it wasn't sold through Walmart. So I called VIPOutlet themselves. Only to be hung up on 4 times. I finally got ahold of someone and was informed that the phone I spent nearly $100 on was useless because "Samsung sent them a faulty phone." Essentially I had a fancy brick. According to the VIPOutlet agent I now have to take the phone to our local Walmart and they will send it back to VIPOutlet so I can get my refund. I call Walmart to confirm this information and am told that they don't do that. So now I'm stuck trying to get ahold of these people AGAIN to try to get my refund. Horrible products, horrible customer service, all around HORRIBLE company. DO NOT ORDER FROM THEM.

I purchased an apple ipad pro 128g on VipOutlet with 15% discount coupon. However, I received an apple ipad pro 64g, and it was not the latest model and the color was silver. Therefore, I send an email to their customer service about the situation. They told me to return the ipad pro back but they only offer a 10% discount coupon. Moreover, it would took a long time to receive the refund. I don't have extra money to buy a new one and I really need an ipad pro for studying now.
As a result, I decided to keep the ipad pro and told them to provide me partial refund. They replied me "Thank you for considering in keeping the item. We would be happy to ask the management for a possible partial refund to offer on this order, but before we do that we need to visually inspect the item. Could you please provide us with pictures of what you've described, serial number(s) and any labels on the box. Please include also the blue sticker that contains the TRG". After I provide all the pictures and videos, they asked me to return the ipad pro back without any reasonalbe explain for me. They waste my time and treat me like an idiot.

I ordered a pair of AirPod pros for my son for Christmas With plenty of time to arrive by Christmas. My son woke up without them bc they said they were lost in the mail When it showed them being stuck in transit the whole time. We had a hard time getting any response from this company, they are a seller affiliated with Walmart. We contacted Walmart and got a full refund & Then we randomly received them in January. I just received an email from the vip outlet letting us know we are being charged for the item. I called to try to get a discount due to the total inconvenience this caused our family during Christmas and was told the only way to NOT be charged is if we return the item. This company is very thirsty for money and will not take any responsibility for their mistakes. I explained the wait & phone calls we had to experience to even get the refund in the first place. The whole weight of the situation was never even considered. If I could give 0 stars I definitely would. I do not recommend!

Love how easy it is to shop for great products at rock bottom prices! Fast and free shipping is the best!

I brought an executive luggage off this site the price beat walmarts shipping confirmed in mins it arrived in only three days.

Don't do it. Pay more and shop elsewhere. I made a purchase on 11/27.4 minutes after the first purchase, another order was submitted but for $70 more than the first. This scared me so I immediately requested cancellation of both. The first order was canceled but they couldn't access the second in the system. On 12/4, I was charged $240 for this order but they still couldn't cancel. Yesterday the order changed from "pending" to "delivered". An order was never made or received. Today I was told I will be refunded "sooner or later". This is a nightmare! Do not order from this company. RUN!