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    VisaExpress.net

Corporate Values

Overview

VisaExpress.net has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases. VisaExpress.net ranks 67th among Travel Visas sites.

What reviewers want you to know

Positive highlights

  • Was able to get prompt customer service, quick turnaround and just plain easy solution to my passport conundrum.
  • Sent it out to be delivered on a Monday, back in my hands that Friday complete with China visa Third time using them.

Critical highlights

No critical highlights yet

How would you rate VisaExpress.net?
Top Critical Review

“Unresponsible”

donald b.
9/25/19

I have used them before with no problems. Unfortunately this time has been a terrible experience. My Fedex tracking number shows it signed for by one of their employees but they say they do not have my documents. They have offered no help to rectify the situation outside of saying we don't have your package. For a company that works in urgent visa and passport situations you would think they would understand the urgency and show better customer service than to put their hands up in the air.

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Reviews (1)

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Reviews that mention popular keywords

customer service (5) china visa (4)
donaldb386
1 review
1 helpful vote
September 25th, 2019
I have used them before with no problems. Unfortunately this time has been a terrible experience. My Fedex tracking number shows it signed for by one of their employees but they say they do not have my documents. They have offered no help to rectify the situation outside of saying we don't have your package. For a company that works in urgent visa and passport situations you would think they would understand the urgency and show better customer service than to put their hands up in the air.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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