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VitaminFix has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. VitaminFix ranks 362nd among Vitamins & Supplements sites.
They sent me the wrong order. After I sent back the wrong items, they refused to sent me the right items or communicate with me. Issues were not resolved with my several phone calls; they were escalated. I was stone-walled. My emails were not answered. I submitted a complaint to the Better Business Bureau, which is just down the block from them, and they are not a member of. BBB reverted that the business didn't respond to their repeated inquiry. I had to call my credit card company to dispute the charges, only to find that they had finally credited back my account - after nearly 2 months. And, not a single word from them.
They sent me the wrong order. After I sent back the wrong items, they refused to sent me the right items or communicate with me. Issues were not resolved with my several phone calls; they were escalated. I was stone-walled. My emails were not answered.
I submitted a complaint to the Better Business Bureau, which is just down the block from them, and they are not a member of. BBB reverted that the business didn't respond to their repeated inquiry.
I had to call my credit card company to dispute the charges, only to find that they had finally credited back my account - after nearly 2 months. And, not a single word from them.
I didn't receive the ordered items. They didn't respond to emails.
They didn't credit the credit card. The fact is I haven't called them yet. But I will.
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