Suggesting a winter tire/wheel package that deviated from the OEM specs is good. Providing fact based substantiation in a format I could easily verify with some basic Google-fu to back up the performance and cost benefits of the suggested deviation is awesome. That alone would have earned my business. Everything else, from the clean and efficient layout to giving me the option to save money by picking my order up at the warehouse, was icing on the cake.See positive reviews
FRUSTRATING! There are so many different categories for tire and wheel availability that it's flat-out misleading. 8 available when only 3 really are, none available but can be "special order" by 6/29, then customer service says August at the earliest. This will likely be my first and last tirerack.com purchase. The customer service folks I've spoken with over the phone have been very nice, polite, and professional, though.See critical reviews
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