• VVS Jewelry Store

VVS Jewelry Store

Overview

VVS Jewelry Store has a rating of 2.33 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. VVS Jewelry Store ranks 316th among Fashion Jewelry sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    8
  • Quality
    9

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
14
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How would you rate VVS Jewelry Store?
Top Positive Review

“Great jeweler”

Ahmed K.
2/23/22

I recently purchased a watch from this store and it's stunning. Really high quality and an amazing price for it. Their customer service is great and will help you with whatever you need. They allow you to customize everything for your piece. They put hard work into all their jewelry and will be straight forward with you about what you're getting. No business tricks or lies. Complete honesty.

Top Critical Review

“Fake plated jewelry”

Teshira G.
5/17/23

Fake fake fake. They word the metals like gold, rose gold, white gold plated … that means all of them are plated. Very deceptive. I have a daughter that has acute dermatitis who can't wear any fake jewelry I reached out to company the next day to cancel and was told that I can't cancel my order. For plated jewelry spend your money elsewhere. Not 100$ + for fake plated jewelry

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user ahmedk127
1 review
0 helpful votes
February 23rd, 2022

I recently purchased a watch from this store and it's stunning. Really high quality and an amazing price for it. Their customer service is great and will help you with whatever you need. They allow you to customize everything for your piece. They put hard work into all their jewelry and will be straight forward with you about what you're getting. No business tricks or lies. Complete honesty.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jemsm
1 review
0 helpful votes
February 15th, 2023
Verified purchase

Great shop and perfect products. Purchasing from them was a good experience. They were consistent on what they deliver and what they shown to us. My black diamond gold earrings just arrived today, and I am so happy about it. I was wondering because I spend a lot about it and and I didn't got disappointed. Hope to purchase again in the future. Thank you!

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Value
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Thumbnail of user teshiraguido
1 review
1 helpful vote
May 17th, 2023
Verified purchase

Fake fake fake. They word the metals like gold, rose gold, white gold plated … that means all of them are plated. Very deceptive. I have a daughter that has acute dermatitis who can't wear any fake jewelry I reached out to company the next day to cancel and was told that I can't cancel my order. For plated jewelry spend your money elsewhere. Not 100$ + for fake plated jewelry

Tip for consumers:
Fake fake plated jewelry

Products used:
Nothing

Service
Value
Shipping
Returns
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Thumbnail of user leaht72
1 review
8 helpful votes
June 15th, 2020

So it's a given that you are buying essentially costume jewelry when you go to this site. They don't tell you you are buying from China, which would be a dead giveaway of the quality of their products. They also don't tell you that they will give you an offer and make you pay extra and not even send what was in the offer. On top of this, the shipping takes nearly 2 months, even if you pay the 12$ expedited shipping. I ordered 4/30 and got my product 6/15. Just do yourself a favor and buy costume jewelry from Amazon or eBay because their products are cheap, they mislead and overcharge customers, and you don't get your products when they say you will.

Thumbnail of user vvsj
Customer S. – VVS Jewelry Store Rep

This is a completely fake review and we strongly condemn the effort of leaving negative reviews for genuine business. If you still think that your review is right, please provide proof of purchase that shows our brand/company name.

Thank You

Thumbnail of user leoh156
1 review
0 helpful votes
July 13th, 2022
Verified purchase

OMG! I'm over the moon with their customer service. They are so calm and helped me to modify my order as per what i needed. The quality of my 2ct F VS1 lab diamond is just WOW! I really appreciate everything

Definately coming to you guys again and again

Thumbnail of user deliam55
1 review
5 helpful votes
June 2nd, 2021

Incredible how they are good to charge you and give you the fakiest jewelry I could of got at dollar store! Bad customer service, chains were thrown in box not even protected, missing diamonds and haven't even worn it yet, what a waste of $$$ lesson learned!

Tip for consumers:
Don't buy not worth it

Products used:
Tennis bracelet and chain
Butterfly chain and choker

Service
Value
Shipping
Returns
Quality
Thumbnail of user vvsj
Customer S. – VVS Jewelry Store Rep

This is a completely fake review and we strongly condemn the effort of leaving negative reviews for genuine business. If you still think that your review is right, please provide proof of purchase that shows our brand/company name.

Thank You

Thumbnail of user gonzalos34
1 review
0 helpful votes
February 11th, 2022

Work is amazing! The flower setting is flawless, I will be doing more business with these people nice honest work pay for what you get and that's quality.

Products used:
Watch

Service
Value
Shipping
Quality
Thumbnail of user jamellr
1 review
0 helpful votes
February 11th, 2022

I brought a moissanite Cartier watch from them excellent service the guy kept in contact with me the entire way fast shipping beautiful products. Will definitely be buying more watches check them out they are legit

Thumbnail of user ashleyw1493
1 review
1 helpful vote
December 21st, 2023

I ordered and didn't see some of the reviews saying the package never comes and or the driver will fake drop it I didn't believe this until it happen to me I have a video of the driver coming in a uhaul van waking up to my porch with nothing and saying they dropped it turned it onto the police and field reports! Don't waste your time

Thumbnail of user benjamina209
1 review
0 helpful votes
March 12th, 2021
Verified purchase

Their prices are too good to believe but, their customer service is outstanding. I bought jewelry from many other brands online but never seen customer service like this one. Every question was solved and every query been entertained. Ups delivery was also perfect.

Tip for consumers:
Exceptional customer service and amazing prices. We can save around 30-50% buying from them. I am comparing with prices of USA wholesalers website and this site. They are cheaper than all other and quality I received is stunning and as they written on site. I also checked gold and diamond quality with a local jeweller here and it's been perfect. It worth a try

Products used:
The butterfly shape ring in 14k solid gold and diamonds

Service
Value
Shipping
Quality
Thumbnail of user ashleym2196
1 review
0 helpful votes
March 31st, 2024

Don't order from this company vvsjewerly scam asked for a refund and they keep insulting me and rejected my refund order *******

Tip for consumers:
Asked for refund they insulted me I broke out and my skin was peeling

Products used:
Necklaces and bracelet

Thumbnail of user ganetc
1 review
1 helpful vote
March 8th, 2021
Verified purchase

Thank you so much for the beautiful custom designed engagement ring. Fantastic support and suggestion, thank you for the great suggestion and deep comparison on my selected two diamonds. You literally saved me. 100% recommended

Great support, on time delivery and very nice packaging

Tip for consumers:
If you ever confused on their site, just send msg on live chat or whatsApp, they are super quick in responses. I personally done so. Everything had been great for me. I made a custom design ring that they were not offering but made on special request by me.
Surely recommended

Products used:
I bought custom engagement ring in 10k good with 1ct diamond

Service
Value
Shipping
Quality
Thumbnail of user tatic4
1 review
3 helpful votes
November 3rd, 2022

Horrible but don't tell you it's from CHINA! Takes months to get your order! Over priced! Livid

Products used:
A necklace

Service
Value
Shipping
Returns
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Thumbnail of user siag
1 review
2 helpful votes
May 15th, 2020

Yes, you sound it right. I don't want to name the other brand, but, it was the one where I was buying jewellery from long time and. When I gone through VVS Jewelry Store & checked prices, first I check authenticity certificate as price was better. All was ok and I ordered. And, received on 14th Feb, the valantines day(it was my gf's birthday too). She liked the ring so much. Thanks to VVS Jewelry Store

Products used:
Diamond Engagement Ring

Service
Value
Shipping
Returns
Quality
Thumbnail of user bg241
1 review
0 helpful votes
March 3rd, 2022

Ordered a watch from these guys and it came in 5 days. Watch looks fantastic and is exactly what i asked for. I am not a bit not being used to write this review. This is pure and authentic. USA shipping, no problem.

Products used:
Cartier

Service
Value
Shipping
Returns
Quality
Thumbnail of user vinaym21
1 review
1 helpful vote
October 14th, 2020

Beautiful Pendant, love it... has a really nice finish and beautifully crafted peice. Very satisfied with the purchase. This is my second purchase from them.

Thumbnail of user tirtheshv
1 review
1 helpful vote
November 8th, 2020

I ordered from VVS Jewelry Store, India. I loved the shopping experience, and this company is the best for a place to shop for exceptional jewellery. The prices are so reasonable. I am a very happy and satisfied client. Thanks You So Much VVS Jewelry Store.

Thumbnail of user reemaa8
1 review
1 helpful vote
May 15th, 2020

Have ordered 0.50ct solitaire ring, they told all the diamonds will be IGI certified and best in quality, i asked them to go for SI diamonds but naked eye clean only. Thay agreed and, i received the wow ring after couple of days.
Staff was helpful a lot

Tip for consumers:
Customer service is helpful, call or request them to call if you get stuck or confused

Products used:
I am using my engagement ring and it's awesome till date. Thanks again VVS Jewelry Store, i'll order again for sure

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Value
Shipping
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From the business

VVS Jewelry Store is a brand by VVS Gems, 2nd generation diamond jewelry and loose diamiond manufacturers from Surat, India, where 90% of the worlds diamonds are manufactured. We have launched VVS Jewelry Store with the aim of providing exclusive jewelry designs which comes directly from manufacturers, So, there is no middle man, no wholeseller, no retailer margin that can make a huge impact on jewelry prices. And today, we are proud to say that we are proud to say that we are saving a minimum of 30-50% hard earned value of our customers without compromising any quality. Check below why you should choose us for buying your beloved jewelry

VVS Advantages
1) 100% Certified, Authentic & Hallmarked Jewellery
2) 15 Days Money Back Guarantee
3) Free Worldwide Shipping
4) Lifetime Exchange
5) 100% Customization on all designs (Choose metal, diamonds, sizes whichever suits you best)
6) Excellent Customer Support
7) Best Price Guarantee (Save minimum 30-50% over other online/offline jewellers)

Business History

We are pursuing family business of our founders as 2nd generation in the family.
In the early 90s, the first generation have entered in the local diamond market in Surat, India as in the diamond worker (Diamond polishing) after learning polishing & making skills in diamond factory. As the world was growing, they too have decided to start diamond manufacturing in 1997 and grow themselves, By the vision and hard work, achieved milestones year by year, after successfull diamond manufacturing company they involved in trading of diamonds and fine jewellery. And now, our 2nd generation founders have expanded business as diamond and fine jewellery manufacturers to direct e retailers by their hard work and spirit to achieve new goals and opportunities. VVS Jewelry Store's main aim is to ease fine jewelry buyers in purchasing perfect, authenticated, certified jewellery wihout making it hard on their pockets.

Company Representative

Thumbnail of user vvsj
Customer S.
Happy to help
Typically does not respond to reviews
Our excellent customer support team is here to help you whenever you need. We will be more than happy to answer your questions, inquires or problems.

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2.3
18 reviews
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