• Vynam

Overview

Vynam has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vynam most frequently mention customer care, good quality, and online shopping. Vynam ranks 12th among Sarees sites.

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What reviewers want you to know

Positive highlights

  • Best online shopping website with good quality and reasonable price.

Critical highlights

  • Then wen I called customer care very poor response no one answered Nd only through msgs they responded.
  • Contacted via WhatsApp and customer service, has been 10 days no response.
How would you rate Vynam?
Top Positive Review

“Bought saree”

Achalla K.
10/4/20

I ordered online saree Nd quality is as expected. I liked the quality Nd colour of saree. They were as expected. But saree was delivered bit late as proper communication was not made like saree is being weave. Customer care, responded nicely both in Facebook Nd watsapp. Positive reviews Nd mostly recommended

Top Critical Review

“Ordered saree and was not delivered”

Ambiks P.
7/25/21

You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site. Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting Alerting all new customers not to trust this site

Reviews (141)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (16) customer service (9) good quality (12) 3 sarees (4) 1 saree (3)
Thumbnail of user niharikaa3
1 review
0 helpful votes
September 15th, 2020

As im living in Virginia, USA, its difficult to find a Designer here.
One of the friend suggests vynam, its truly amazing experience the way Customer care people gave a assistance with Designer in call support & qulaity design as well.
Surething to Recommend vynam.

Thumbnail of user ambiksp
1 review
0 helpful votes
July 25th, 2021

You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site.
Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting
Alerting all new customers not to trust this site

Service
Value
Shipping
Returns
Quality
Thumbnail of user nagamanik
1 review
3 helpful votes
January 31st, 2020

We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again.

Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is.

The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.

Thumbnail of user mounishav
1 review
0 helpful votes
August 29th, 2020

It's my first online shopping for sarees, Until the product delievered to me I'm not sure about quality. But the products I received was awsome with same appearance.
Strongly recommending vynam

Thumbnail of user sallyp130
1 review
2 helpful votes
March 25th, 2020

I did order 8 saris they mailed 1st one cheap quality then after back and forth they mailed another 2 rest i didn't get them. One month back and forth texting we can't even create an account and track the order.
4 saris i selected they said they don't have it in stock then i selected other ones that also they told me not in stock but website mention it is ready to ship.

Please take this review and advise.

Thumbnail of user manasac1
1 review
1 helpful vote
January 25th, 2021

THE customer service. Not responsive. No proper refund or return policies. No on time delivery. We received the product after one month of order and another product we didn't receive and later we were told that the product is not available. We were not even acknowledged of it. We got to know when we reached out to them. In whatsapp also no immediate response.

Service
Value
Shipping
Returns
Quality
Thumbnail of user hb165
1 review
0 helpful votes
November 3rd, 2019

Ordered a saree worth Rs 4000+(order id i: ******* referenceno: VY*******). After payment was done, I was told to pick a different one from a list of sarees posted in whats app. The second one that was selected costed less than the first ordered saree. 2 issues happened after this, 1. The difference in money was never credited back. 2. The delivered saree was faulty one with visible marks in multiple places. Pictures were sent but customer service kept delaying to take action and subsequently the customer rep stopped responding to follow up messages

Thumbnail of user saranyab
1 review
0 helpful votes
July 23rd, 2020

I m thoroughly satisfied with my purchase. Colour, quality of material. Everything perfect! Their customer service is very good! I m loving it... Marvelous...

Thumbnail of user pravalikak
1 review
2 helpful votes
July 27th, 2020

I have booked saree on July 7th but not yet received any tracking details till now. Th customer service people dont pick up calls and least bothered about the customer. They are not ready to return my as well as the saree which i have selected is not there currently with them. Please look at website and buy sarees, they are running fake business looking money from the people.

Thumbnail of user sirichandanan
1 review
0 helpful votes
August 17th, 2020

I have purchased a saree in vynam which is just amazing and wonderful... I was really happy by the product I have received thank you vynam for this good saree.

Thumbnail of user vaniv5
1 review
0 helpful votes
January 7th, 2021

Very unprofessional and non responsive, with no tracking details even after 13 days of my booking 2 high end sarees and pathetic with their one word answers on whatsapp no.

Tip for consumers:
Best don’t buy at all

Products used:
High end sarees

Service
Shipping
Thumbnail of user mounikak3
1 review
1 helpful vote
August 20th, 2020

I have order one saree it's very nice what I expected before bought and will recommend this to all simply loved it

Thumbnail of user usharanic
1 review
0 helpful votes
July 16th, 2021

Ordered 3 sarees... so far not delivered. Complete payment made for 3 sarees. Contact number or whatsapp number not responding

Service
Shipping
Thumbnail of user harshithak1
1 review
0 helpful votes
June 12th, 2020

The quality is really awesome, some where I had doubts abt quality while ordering but u proved that u always maintain high quality and standards

Thumbnail of user ramyah3
1 review
2 helpful votes
August 29th, 2020

I paid 10,000 for 3 sarees, they delivered only 2. With continuous follow-up, they never delivered remaining order/refunded the balance. Stay away, it's a fraud company. Wish to give -ve stars.

Thumbnail of user prassul
1 review
0 helpful votes
November 10th, 2019

Really superb sarees with rich quality, even we know what are the upcoming models and patterns in the market.

Thumbnail of user prashanthis1
1 review
3 helpful votes
April 2nd, 2019

Ordered 2 sarees and got 1 after 8 days... They dispatched my order after 6 days of continuous reminding. The second saree is still unknown. They don't respond calls. They only chat. Worst service. I never had such bad experience in online shopping. Still don't understand whether my saree is dispatched or not. Once in a blue moon they respond saying, we'll update you. Nothing happens...

Thumbnail of user kalyanir1
1 review
0 helpful votes
June 15th, 2020

Colour same as in pic and delivery little bit late May be because of covid, remaining all very nice to reply if any doubt to asked

Service
Value
Shipping
Returns
Quality
Thumbnail of user bhanuz
1 review
0 helpful votes
March 15th, 2019

I have ordered a linen saree which came on time and it was beautiful as shown in the picture. Thank you Vynam looking forward to shop more in the future.

Thumbnail of user sandhyap7
1 review
2 helpful votes
January 28th, 2019

I placed an order for 8 items in 1 week as I will be traveling to India soon, figured I can get them all ready at once to bring them back to US. Below is what I ordered from their website and what I got... The customer service gentleman keeps insisting that they both are the same. Look for yourself and decide... 5 more items are on their way and am dreading to find out what more is in stock for me to endure...

It feels like even if the pictures don't match what they send (not a minor difference, major design differences), you are just stuck with the order... never had such a bad experience with online purchases before...

Thumbnail of user saralad
1 review
0 helpful votes
November 3rd, 2019

I ordered a lehenga which i loved but was unable to order online, i was frustrated and lost hope of getting my desired lehenga but then they came up with a solution and asked me transfer amount to their account directly and processed my order, happy to get what i wanted!

Thumbnail of user achallak
1 review
0 helpful votes
October 4th, 2020

I ordered online saree Nd quality is as expected. I liked the quality Nd colour of saree. They were as expected.
But saree was delivered bit late as proper communication was not made like saree is being weave.
Customer care, responded nicely both in Facebook Nd watsapp.
Positive reviews Nd mostly recommended

Thumbnail of user anilav1
1 review
2 helpful votes
January 30th, 2020

Fraudulent website
Grueling experience
I have placed an order for a Saree on 16 Jan to gift it to my mother-in-law for her upcoming birthday. After ten days, since I didn't receive any update, I contacted them only to find some strange details that the package is missing in transit and that they were unable to fetch any update from the courier service. Also they ran out of stock for the item I had purchased and were unable to replace it with the same. As it was a birthday gift and I was keen on not missing the date, I agreed to their suggestion of choosing a different saree. However the ordeal didn't end there and it is not delivered till date. For the past two days, their response was that the package is out of delivery. And now they have stopped responding to calls and WhatsApp. I feel duped since I lost my money, went through so much hassle to finally not receive the saree and also highly disappointed to be unable to gift my MIL on her special day. They have shown complete lack of integrity and I would highly warn anyone from shopping here.

Thumbnail of user radhikam9
1 review
0 helpful votes
February 12th, 2020

Sarees r exactly same as shown in the picture... blouses r really georgeous. Really u can go for this...

Thumbnail of user phanig1
1 review
0 helpful votes
September 20th, 2017

Good collections for festive seasons. Especially for womens and kids. Worth prices. Product delivered on time.

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From the business

www.vynam.com is one of the largest selling Indian Ethnic wear for Women and Kids in the World.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.

Business History

The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.

Company Representative

Thumbnail of user subrahmanyamg
Mahesh M.
www.vynam.com
The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.We envisage ourselves as the best online shopping experience for customers worldwide, providing rich Indian artistry through truly international fashion statements. The aim is to source the best of Indian Ethnic Fashion and spread its magic.

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