• Woman To Woman Naturals

Woman To Woman Naturals

Overview

Woman To Woman Naturals has a rating of 4.56 stars from 44 reviews, indicating that most customers are generally satisfied with their purchases. Woman To Woman Naturals ranks 20th among Hair Care sites.

  • Service
    4
  • Value
    5
  • Shipping
    5
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0

What reviewers want you to know

Positive highlights

  • The curl cream was light weight, controlled friz, and left my hair with soft defined curls.
  • The customer service agent reached out to me just to thank me for my purchase.

Critical highlights

No critical highlights yet

How would you rate Woman To Woman Naturals?
Top Positive Review

“Love! Love! Absolutely”

Joe A.
5/24/23

I am absolutely loving how these products work wonders for my 3b curls! They provide such nourishment and moisture, leaving my curls feeling incredibly lush and vibrant. It's like they breathe new life into my hair, adding a beautiful spring and bounce to every strand. I am beyond thrilled with the results I've been getting, and I can't wait to explore and try out even more of their fabulous product range in the near future. Exciting times ahead for my curls!

Top Critical Review

“Bad customer service”

anna b.
10/24/20

Just recently I ordered woman to woman curl creme and foam. I opened the creme and disliked the strong smell so much that I did not use it. I returned them. She would not give me a full refund for my unused products. The only mention on the refund page is no full refund for used products. I suggested to her that she was not being completely honest about her

Reviews (44)

Rating

Timeframe

Other

Reviews that mention popular keywords

light weight (3) customer service (4)
Thumbnail of user blanched17
3 reviews
2 helpful votes
October 7th, 2021

The support team work svery well. And the products which they offer areof high quality. I've already told a few of my friends about the site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rhondam490
5 reviews
3 helpful votes
June 9th, 2021

Second of all, it's quality and at last friendly and quick response from the customer support! Had some issues with my order and they covered it so quickly and with grace

Thumbnail of user edwardb1202
2 reviews
0 helpful votes
July 25th, 2022

Ordering is fast, all information about the product is available, I make the second order in this online store, and both purchases please, delivery on time, on the agreed date.

Thumbnail of user micheller650
1 review
11 helpful votes
March 4th, 2020
Verified purchase

I'm still figuring out proper portions for my hair for the Curls on Curls but I am obsessed with the Leave-in Conditioner. My hair loves it!

Thumbnail of user williamo933
4 reviews
0 helpful votes
July 27th, 2022

Guten Abend. Herzlichen Dank für das Produkt und den Service. Ich arbeite schon seit langem mit dem Laden zusammen. Alles ist zufriedenstellend.

Thumbnail of user erikar67
1 review
8 helpful votes
November 13th, 2019
Verified purchase

These products are so nourishing and lush for my 3b curls. They really bring a spring into them! Can't wait to try new products soon!

Thumbnail of user amyp259
1 review
0 helpful votes
April 4th, 2019
Verified purchase

The curl cream was light weight, controlled friz, and left my hair with soft defined curls. I loved it!

Thumbnail of user sydneyb48
1 review
8 helpful votes
July 16th, 2019
Verified purchase

I didn't really know what a curl cream did in comparison with a gel, but I'm glad I gave it a try! I got a pretty strong hold with a small amount of Curls Oh Curls and scrunched out the crunch later. My curls looked great! The shipping was super quick, too.

Thumbnail of user veronicap69
1 review
10 helpful votes
February 9th, 2019
Verified purchase

I still haven't been able to use and rate for overall experience since I've used the cleanser and conditioner twice, I feel like I need more time. However, the cleanser does not leave my hair brittle. I feel like the cleanser is very light but it does cleanse my hair. All smell amazing as well!

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Glad to hear the cleanser is cleansing your hair. The light oils in the Gorgeous Collection help cleanse and prevent striping of moisture. Thanks for taking the time to review the products.

Thumbnail of user essiem13
4 reviews
2 helpful votes
March 4th, 2019

I love their Gorgeous collection for hair care. The offer very affordable prices and the service is always on the high level

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

You made our day with your comment. Much appreciated, come back and see us soon

Thumbnail of user cassiel22
1 review
12 helpful votes
September 10th, 2018
Verified purchase

I am a curly girl on a budget who has been searching for a good cleanser/shampoo and conditioner that leaves my hair moisturized without weighing it down. And I feel like I have found a holy grail with Woman to Woman Naturals! I love the gorgeous collection - it left my hair super soft and silky with a good clean feeling. I often times feel like cleansers do not get all of the product out of my hair and scalp, but this cleanser did a great job. I cannot wait to have more wash days so I can use this stuff!

Service
Value
Shipping
Quality
Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Cassie, you just made our day at Woman To Woman Naturals with your awesome comment! Thanks for your positive review!

Thumbnail of user clarej30
1 review
9 helpful votes
August 4th, 2019
Verified purchase

Received my order very quickly. My items were nicely wrapped in tissue paper and there was a note from the person who packed it. I ordered the gorgeous hair cleanser and conditioner and really like them. Very happy.

Thumbnail of user tabithag8
1 review
10 helpful votes
January 14th, 2019
Verified purchase

Due to shipping issues one of the products I received in the mail had cracked and leaked most of the product all over. I let customer service know and they had a new one shipped within 24hrs and was double wrapped in bubblewrap to avoid cracking again! I appreciated not only their quick response but amazing customer service... can't wait to try the products!

Thumbnail of user rachelz23
2 reviews
12 helpful votes
April 10th, 2019
Verified purchase

I've been trying drug store brands for years now resulting in lifely damage curls. I haven't seen my curls this defined in years. And it gives great volume. Shipping was fast, too. Blown away!

Thumbnail of user jessicaf198
1 review
13 helpful votes
January 12th, 2019
Verified purchase

I had my hair highlighted last month. Since then I have been doing bond repair, protein, and moisture treatments. Nothing has helped, I thought my hair was ruined. My curls were completely restored after one use of the Gorgeous line. No words are enough to express hoe happy and impressed I am with this range.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Thanks for your review, Jessica! Glad your hair is getting the care it deserves

Thumbnail of user tiffanyn45
1 review
13 helpful votes
September 6th, 2018
Verified purchase

Smells amazing.
I love the Leave In!
I will definitely order more when I ran out!
I just started my curly girl journey and going all natural so this line really helps me keep healthy hair! It didn't break the bank and I was also able to order it here to Canada

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Hello Tiffany, Thanks for your positive review! Much appreciated.

Thumbnail of user mirandah31
1 review
7 helpful votes
September 26th, 2018
Verified purchase

This was my first time trying a cleanser for my curly hair instead of shampoo, let alone any Woman to Woman Naturals product. I am so happy with the result after my wash day, my curls feel soft and defined, and my hair smells great thanks to your product! I'm in love!

Thumbnail of user nadiner19
1 review
16 helpful votes
September 16th, 2018
Verified purchase

USPS delivered a package that was opened and no product inside. I alerted Woman to Women Naturals and instead of saying they would ship me out a replacement, the response was they will make a claim with USPS and I will have to wait for their response. If you can't or are not willing to replace a $12.00 item, it speaks volumes about your company and your lack of the most important aspect of it... customer service.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Hello Nadine,
Our return policy requires that we file a claim for every defective, damaged or lost package. All our orders are mailed in padded envelopes to avoid damage while in transit to the customer. Thank you for your patience as we look into your claim.

Thumbnail of user jennifert345
1 review
0 helpful votes
February 6th, 2019
Verified purchase

The ordering portion was very easy. They came in 2 days which was awesome. The price was affordable and the product taste very good.

Thumbnail of user annab853
1 review
0 helpful votes
October 24th, 2020

Just recently I ordered woman to woman curl creme and foam. I opened the creme and disliked the strong smell so much that I did not use it. I returned them. She would not give me a full refund for my unused products. The only mention on the refund page is no full refund for used products. I suggested to her that she was not being completely honest about her

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Hello Anna,

As stated in our email correspondence, we strive to be fair with all customers. Our return policy allows full refunds only for unopened products. Your
Returned products did not meet this requirement, and you were refunded partially.

Our refund policy is stated and visible on our website.

Our customer service is top-notch! We responded to all your emails promptly and in a professional manner and wish you the very best.

Thumbnail of user iditter
1 review
0 helpful votes
February 12th, 2019
Verified purchase

Order arrived promptly. Products are awesome. Will definitely order again. Thank you Woman to Woman.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Thumbnail of user elainep87
1 review
0 helpful votes
November 15th, 2018
Verified purchase

Lovely good hair days are what I've gotten with this product. Really happy I purchased it and will explore more of the line in the future!

Thumbnail of user arielled4
1 review
0 helpful votes
February 27th, 2019
Verified purchase

The packaging was very cute and I loved the personalized touch of the card with the name and a note from the person who packed my item for me. Just used the product for the first time yesterday and love the spray bottle it comes in.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Thanks for your order and review. Come back and see us soon

Thumbnail of user elizabethg264
1 review
0 helpful votes
October 29th, 2018
Verified purchase

I came across w2n Gorgeous line on instagram and ordered the leave in and shampoo. They both smell great and I'm very happy with the results! I will most likely order the conditioner in the future. They came in a little later then stated, but only by a day or two. I also received a lovely confirmation email from the company after ordering.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Thanks Melissa for your lovely review and comment. Come back and see us soon!

Thumbnail of user magdalenao5
1 review
16 helpful votes
January 21st, 2019
Verified purchase

I placed an order a week ago and when I check the status it continues to say "AWAITING FULFILLMENT". I have never experiance suck long wait for a product that's few states away. They also do not give you an estimated delivery date. I was really looking forward to trying their products after doing some research and checking out reviews. Howerver at this point I might as well go on Amazon and buy other amazing product and have them in my hands withing 2 days. I'm going to call the company and most likely cancel my order if I can't get it by end of this week. You would think since ordering online is everyone's go-to because of convenience that the company would take a better initiative to keep their customers satisfied.

Thumbnail of user elizabethl116
Elizabeth L. – Woman To Woman Naturals Rep

Hello Magdalena, please bear with us. We are currently on back order on the Gorgeous Collection Conditioner, and anticipate that all back order will be fulfilled by Janaury 26. Since our products are naturals, we do not mass produce which causes a back log of one or two weeks when we run out. We strive to provide quick delivery and excellent customer service. Again, sincere apologies for the inconvenience.

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Thumbnail of user elizabethl116
Elizabeth L.

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4.6
44 reviews
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