• Waterfly

Overview

Waterfly has a rating of 4.02 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Waterfly most frequently mention fanny pack, and great bag. Waterfly ranks 21st among Outdoor Equipment sites.

  • Value
    3
  • Shipping
    3
  • Quality
    3

This company does not typically respond to reviews

Positive reviews (last 12 months): 85%
Positive
17
Neutral
0
Negative
3
How would you rate Waterfly?
Top Positive Review

“Perfect Fanny Pack”

Nancy K.
12/1/23

So many great features. Was concerned it would be too small for my iPhone but it fit fine. Also concerned about fitting in my metro card but that worked out fine too, in an easy to access front pouch. The zippers have long handles so easy to grab and move. The belt was way too long and hung down so i just cut it to fit my smaller waste. Easy to snap shut. It's really perfect. I'm very satisfied.

Top Critical Review

“Deceptive”

Michael K.
1/1/24

The description on the Fanny packs made it sound like the water bottles were included in the purchase. Received my order and no water bottles…. Please reword the product description to be clearer about what is included in the order.

Reviews (77)

Rating

Timeframe

Other

Thumbnail of user nancyk1971
1 review
0 helpful votes
December 1st, 2023
Verified purchase

So many great features. Was concerned it would be too small for my iPhone but it fit fine. Also concerned about fitting in my metro card but that worked out fine too, in an easy to access front pouch. The zippers have long handles so easy to grab and move. The belt was way too long and hung down so i just cut it to fit my smaller waste. Easy to snap shut. It's really perfect. I'm very satisfied.

Thumbnail of user erikad209
2 reviews
0 helpful votes
January 1st, 2024
Verified purchase

I purchased the waist bags with pockets off another site and loved them so much i purchased a sling bags off the actual Waterfly site. Did not disappoint! Great quality, decent price, very nice colours. I'm so happy I discovered this site. I may purchase more as gifts.

Thumbnail of user michaelk5459
1 review
0 helpful votes
January 1st, 2024
Verified purchase

The description on the Fanny packs made it sound like the water bottles were included in the purchase.
Received my order and no water bottles….
Please reword the product description to be clearer about what is included in the order.

Thumbnail of user cynthiar1958
1 review
0 helpful votes
April 1st, 2024
Verified purchase

It was a gift and she loved it. Received on time with no problem with delivery.

Thumbnail of user jenniferg3324
1 review
0 helpful votes
January 1st, 2024
Verified purchase

Great bag, holds everything I need, fast delivery.

Thumbnail of user jane232
1 review
0 helpful votes
December 1st, 2023
Verified purchase

What an incredible purchase! I love my waterfly bag. It has a roomy inside open pocket with zipper and a hidden compartment. It holds everything I need and I can sling it over my head and have my hands-free at all times, but knowing that my valuable items are secure.

Thumbnail of user timd1115
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

I ordered a Waterfly Sling bag because it is ideal to use when playing FlingGolf. I'm able to put all my balls, markers, range finder, divot tools in easily accessible pockets along with my other personal belongings. The bag is light-weight and easy to carry on the course so I'm not using unnecessary energy carrying a heavy bag. Highly recommend for FlingGolf and any other activity that you need a lightweight bag for!

Thumbnail of user frankk715
1 review
0 helpful votes
May 28th, 2022
Verified purchase

This bag is really well made and the materials all seem to be of high quality. Very impressive given the low price. I really like the zipper lock feature on the main zipper. It feels very comfortable to wear. I agree with other comments that the magnet on the outside pouch could be stronger and/or bigger, as it often pops open if you have anything in the front pouch that is more than slim. It's a great bag to hold essentials such as your wallet, phone, keys ect.

Thumbnail of user julied1411
1 review
0 helpful votes
August 21st, 2023
Verified purchase

My order was prompt and was a great bag to take overseas with me. Fitting everything I needed! Excellent!

Thumbnail of user jitendras43
1 review
0 helpful votes
February 8th, 2023
Verified purchase

I have yet not received any shipping updates, it is almost a week since I placed the order.

Thumbnail of user debbies1094
1 review
0 helpful votes
February 6th, 2022
Verified purchase

I ordered an item on waterfly, and the purchase confirmation via paypal went to a gmail address that included "candygirl" in the name. When I click on the link from my confirmation email to "view my order" it simply says I'll receive an email when the order is ready, and that fulfillment will happen 12-22 days after that. Feels like a scam. I'll update this review if I actually receive the item.

Thumbnail of user travish536
1 review
0 helpful votes
October 1st, 2023
Verified purchase

I used my panniers on my first overnight bike tour. They kept my stuff dry in the rain and we're easy to remove and clean. Love!

Thumbnail of user juliep1238
1 review
0 helpful votes
December 1st, 2022
Verified purchase

Bought early x-mas gifts in August - decided I don't like them for gifts but was unable to return even though I have the receipt and original packaging. Terrible customer service.

Thumbnail of user jamesh6877
1 review
0 helpful votes
August 4th, 2023
Verified purchase

This bag works well with any type of luggage. My own is a backpack that complements the sling perfectly. Plenty of room for a water bottle and first aid kit if you are taking it on a day hike. Very difficult for others to stealthily unzip it. Love this bag.

Thumbnail of user gosnelj
1 review
0 helpful votes
October 4th, 2023
Verified purchase

I really like this bag - I purchased the deep blue colour. It is lightweight, quite neat and very comfortable to carry around while exploring. The flap and pocket which many users had disliked have been redesigned/fixed.

Thumbnail of user lorie383
1 review
0 helpful votes
October 1st, 2023
Verified purchase

I love it! I personally don't need the phone satchel on the shoulder strap so I may look for a smaller/slimmer Waterfly to suit my needs. The bag itself is sturdy, lovely, colorful, 100% what I expected!

Thumbnail of user catherinew835
1 review
0 helpful votes
March 1st, 2023
Verified purchase

Eight days after the online purchase I received a notice that the colour I selected wasn't available. No, don't want another colour. Better get the refund!

Thumbnail of user margieh132
1 review
0 helpful votes
March 11th, 2023
Verified purchase

I was looking for a slim type of "fanny pack" and this fit the bill. All I wanted to do was fit my phone w/ a case, wallet, and small items (ie. Lip balm). As a plus size gal, I wasn't sure about the length of the strap (plan on a crossbody hold) so I purchased the extender...didn't need it. LOL! Thanks for offering this!

Thumbnail of user scottg1750
1 review
0 helpful votes
March 9th, 2023
Verified purchase

Delivery was timely. I haven't used the panniers yet, as the weather to ride is not clear and warm enough. I checked out the bags and all look great quality for the price. Lots of room and the top/backpack bag will come in handy to take stuff with me, when I leave the bike parked for long periods of time. I have a Waterfly sling bag I took with me to Italy, which was excellent for what I needed, so I chose their panniers for my bike.

Thumbnail of user lornam124
1 review
0 helpful votes
June 4th, 2022
Verified purchase

I saw this sling bag on a person, and looked up the brand. Emailed them too ask about the color I wanted as it was sold out on the website. Immediately I was emailed back and told that I could now order the color I wanted. Such great customer service. The bag came so fast. It's perfect for me! Thinking of getting another in a different color. Happy with my purchase!

Thumbnail of user christab105
1 review
0 helpful votes
May 14th, 2023
Verified purchase

We toured around Scotland and I love my cross shoulder bag. It holds so much and is very comfortable to wear front or back

Thumbnail of user joannas272
1 review
0 helpful votes
January 29th, 2022
Verified purchase

I placed an order on January 22,2022. I received an immediate email reply confirming my order. Now, one week later, I received an email in what appears to be Chinese. I don't know what it says as I don't speak/read Chinese. I have received nothing in English related to my order. Has it been filled and sent? Is it delayed? I have no idea. I only know that I am not happy with Waterfly's response - or lack of it.

Thumbnail of user deeb406
1 review
0 helpful votes
January 1st, 2023
Verified purchase

This waterfly anti-theft sling bag is comfortable to wear, has room for your everyday essentials, and is not bulky. I love the workmanship and quality. Great value for the price and easy shipping. I would definitely purchase this product again.

Thumbnail of user marym5608
2 reviews
0 helpful votes
November 1st, 2022
Verified purchase

I walk 6 to 10 miles daily and need supplies like water, Kleenex, my phone etc. the pack is light weight easy to use and water proof. A truly great item.

Thumbnail of user carolr1710
1 review
0 helpful votes
August 1st, 2022
Verified purchase

Comparing this to a similar bag I have from Eddie Bauer. Wanted this one because it holds two small water bottles (my other bag holds one) and I like the phone pocket. Problem: The piece of plastic ware for holding the strip in place is harder to use than my old bag. Another problem: Though there are two water holders, (my old bag has one), and they are very small and hard to use. Plus, for 2-3 hour hikes I only want to carry one small water bottle. So I'm not sure I actually care about the double water holder.

Since I usually carry my phone in my pants pocket anyway, today I used my old bag for hiking since it's easier to use plus it's lighter and it's very hot out. I was perfectly content using my old bag. Once it gets cooler I may use the Waterfly bag again. We'll see.

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From the business

The WATERFLY

WATERFLY represents not only just the feeling also the versatility, sportiness and fun. WATERFLY offering the stylish essentials for your daily which can be perfectly fits up your casual or sporty outfit. WATERFLY holds the spirit of perfection, using the most precise techniques to produce top-of-the-line products.

Precision Craft

As persistent of perfection and environmental consciousness spirit, WATERFLY stick on using costly but recyclable materials for all fabrics, selected the nylon wire with high elastic and also the resistant minus 40 degree material buckles for each product.

Innovations

Innovations is the constant pursuit of WATERFLY, but quality always comes first. Over the years, we've learned quality is never an accident; It is precisely because of our strict requirements for product quality that we can be widely trusted by users.

Excellence, perseverance, comparability, and exquisite craftsmanship made us to become successfully replace many big brands and become the most very choice in the eyes of users. WATERFLY is your absolutely trustworthy brand.

Business History

Adam Lee, WATERFLY's founder, he grew up in an unwealth and natural environment. However he was born for passion of adventure and wants to have a bag but he couldn't afford that.

He always want a convenience and durable bag from his imagination. That kind of fantasy just like the vivid butterfly elf was made from the water. That purely and lightness.

The story became to the concept of the brand. The inspiration presenting the lightness and freshness and pureness. Accessible price and exquisite are the goal we are achieving and Adam believes that is satisfy for every who had any of WATERFLY's product.

Company Representative

Thumbnail of user teddyl26
Teddy L.
Branding Manager
Typically does not respond to reviews

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