• WholeLatteLove

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Overview

WholeLatteLove has a rating of 3.88 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. WholeLatteLove ranks 17th among Coffee sites.

  • Service
    4
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate WholeLatteLove?
Top Positive Review

“Coffee And Espresso choices and informative Site.”

James R.
3/28/20

I order Coffee in bulk on line many choices. Chat support outstanding. Product and communication like tracking spot on. After 15 years of support on my Espresso machine parts and service response could not be better. If you need a partner to support your Espresso/Coffee love. This is the place!

Top Critical Review

“Dont buy here”

philipp d.
1/3/22

I've purchased my 5k espresso equipment here due to easily accessible customer service. Then they changed it so you couldn't call any longer for technical inquiries. Now you gotta submit it a ticket via email. Ive waited 9 days for a reply with my ongoing machine issue. They just care about sales, why would they do it otherwise? Wake up and get your customer service in order, Whole Latte Love! I will buy somewhere else from now on.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user jamesr1262
5 reviews
7 helpful votes
March 28th, 2020

I order Coffee in bulk on line many choices. Chat support outstanding. Product and communication like tracking spot on. After 15 years of support on my Espresso machine parts and service response could not be better. If you need a partner to support your Espresso/Coffee love. This is the place!

Products used:
Silvia Espresso Machine.

Service
Value
Shipping
Quality
Thumbnail of user sandyl19
29 reviews
46 helpful votes
May 22nd, 2013

They have a “compare-o-matic” which lists all reviews by product type. These folks encourage user tips on each product — a helpful feature worth imitating by other sites. And they have really good buyers’ guides. However I feel they are a bit compromised by the fact this site directly sells all this gear.

Thumbnail of user beatricel54
4 reviews
1 helpful vote
January 9th, 2023

The best site for coffee equipment... Had a pleasant experience shopping there and the navigation was easy.

Thumbnail of user hailees6
20 reviews
1 helpful vote
October 17th, 2021

As I searched the internet for a... 5/5 thanks for your service wholelattelove.com is best <3. This is absoulately the best site ever.

Thumbnail of user philippd1
3 reviews
3 helpful votes
January 3rd, 2022

I've purchased my 5k espresso equipment here due to easily accessible customer service. Then they changed it so you couldn't call any longer for technical inquiries. Now you gotta submit it a ticket via email. Ive waited 9 days for a reply with my ongoing machine issue. They just care about sales, why would they do it otherwise?

Wake up and get your customer service in order, Whole Latte Love! I will buy somewhere else from now on.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juanf248
2 reviews
0 helpful votes
January 5th, 2022

It was an excellent experience to purchase the Gaggia Brera espresso machine with the cleaning supplies. I am impressed with your website for all information.

Service
Value
Shipping
Returns
Quality
Thumbnail of user benu
1 review
2 helpful votes
April 20th, 2014

Starbucks is not expresso. I have a DeLonghi Gran Dama and whole latte love sells my machine for the price of a few hundred cups of bad starbucks coffee. If you love coffee, then stop drinking peets or starbucks and just pick up delonghi gran dama and you will never again step foot into a starbucks.

Thumbnail of user kirimihalaki
1 review
0 helpful votes
September 18th, 2023

I was offered to repair my coffee machine myself. The machine is still under warranty. Customer service send me a step-by-step instructions and video how to DISASSEMBLE the machine, including wiring and repair it. I only wonder what may happen if a wire is connected wrong. Electrocute me or my family? The machine is under warranty! The company recommends self-repair for work that should be done by a certified technician/electrician.

Service

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About the business

Sells coffee machines, espresso machines, coffee grinders and just about anything else related to coffee.

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3.9
8 reviews
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